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Customer Care Jobs (NOW HIRING)

IDR Healthcare

Customer Care Advisor

Suwanee, GA · On-site

$18/hr

IDR is seeking a Customer Care Advisor to join one of our top clients in Suwanee, GA . If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented ...

Ford AV

Customer Care

Dallas, TX · On-site

$15.75 - $21.50/hr

Ford AV is seeking a detail-oriented and proactive Customer Care Representative to support our fast-paced AV Service Center. This role is ideal for candidates with experience in AV service, low ...

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How much do customer care jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for customer care in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is customer care?

Customer care refers to the support and assistance provided to customers before, during, and after they purchase a product or service. It involves addressing customer inquiries, resolving complaints, and ensuring a positive experience to build loyalty and satisfaction. Customer care professionals are skilled in communication, problem-solving, and empathy, helping to maintain a company's reputation and customer base.

What jobs pay 4000 a week without a degree?

Customer Care roles typically do not pay $4,000 a week without advanced experience or specialized skills. High-paying jobs in sales, real estate, or certain freelance roles may reach that level, but they often require significant experience, certifications, or a strong network. Most jobs paying this amount without a degree are rare and usually involve commission-based or entrepreneurial work.

What kind of job is customer care?

Customer care jobs involve assisting customers with inquiries, resolving issues, and providing support to ensure a positive experience. These roles often require good communication skills, patience, and familiarity with customer service tools like CRM software. They can be found in various industries and may involve working in call centers, retail, or online support environments.

How can I make 2000 a week working from home?

Customer Care roles can pay $2000 or more per week if you have extensive experience, strong communication skills, and work full-time or overtime hours. High-paying positions may require specialized knowledge, certifications, or working for companies that offer premium customer support services, often involving remote tools and scheduled shifts.

What are some common challenges Customer Care professionals face, and how can they effectively address them?

Customer Care professionals often encounter challenges such as managing high call volumes, handling difficult or upset customers, and balancing efficiency with personalized service. To address these, it's important to develop strong communication and problem-solving skills, utilize company resources and knowledge bases, and maintain a calm, empathetic approach. Regular training and support from team leaders also play a crucial role in helping team members stay motivated and equipped to resolve complex issues.

What is the difference between Customer Care vs Customer Service Representative?

AspectCustomer CareCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentProactive engagement, relationship buildingReactive support, responding to inquiries
Employer & Industry UsageUsed across industries for ongoing customer relationshipsCommon in retail, telecom, and service sectors for support roles

Customer Care focuses on building long-term relationships and proactive engagement with customers, often involving personalized solutions. Customer Service Representatives primarily handle incoming inquiries and resolve issues reactively. While both roles require strong communication skills and similar credentials, Customer Care emphasizes ongoing relationship management, whereas Customer Service Representatives focus on immediate support and problem resolution.

What are the best paying customer service jobs?

Customer care roles with higher salaries typically include technical support specialists, customer success managers, and call center managers, especially in industries like technology, finance, and healthcare. These positions often require specialized skills, certifications, or experience and may offer higher pay due to the complexity of the work and the level of responsibility involved.

What are the key skills and qualifications needed to thrive as a Customer Care professional, and why are they important?

To thrive as a Customer Care professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and sometimes certifications like HDI Customer Service Representative can be valuable. Patience, active listening, and adaptability are crucial soft skills that help in resolving issues and ensuring customer satisfaction. These competencies are essential for delivering positive customer experiences, building loyalty, and efficiently handling diverse service situations.
More about Customer Care jobs
What cities are hiring for Customer Care jobs? Cities with the most Customer Care job openings:
What are the most commonly searched types of Customer Care jobs? The most popular types of Customer Care jobs are:
What states have the most Customer Care jobs? States with the most job openings for Customer Care jobs include:
Customer Care jobs near you
Customer Care Representative

Customer Care Representative

Golden Customer Care

Salt Lake City, UT

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Golden Customer Care is the human touchpoint for some of the largest health, wellness, beauty, and pet brands online. Through superior knowledge of our products and a drive to solve concerns quickly and thoroughly, we are able to maintain the highest levels of customer happiness and satisfaction.

We're Looking For A: Customer Care Representative

Remote: Alabama, Arizona, Arkansas, Colorado, Georgia, Indiana, Minnesota, Nevada, New Mexico, Ohio, Tennessee, Utah, and Wyoming

Training Schedule: Paid virtual training (4-5 weeks)

  • 8:00 AM to 4:30 PM MST Monday-Friday

Call Center Hours of Operation: All shifts include working both weekend days

  • 7:00AM-6:00PM MST Monday-Friday
  • 7:00AM-5:00PM MST Saturday/Sunday

The Golden Difference. How are we different from other companies?

  • Medical, Dental, and Vision insurance for no cost on employee-only plans; 75% of premium coverage when enrolling dependents
  • Employee Stock Ownership Plan (You're part owner of GCC). Learn more.
  • 401k retirement contribution with company matching up to 3.5%
  • 10 days of paid vacation, 6 days/48 hours of paid sick time plus holidays
  • Internet reimbursement
  • Massive room for professional growth and results-based pay increases
  • Actually fun virtual & in-person events

What You'll Be Doing:

  • Use multiple systems simultaneously to resolve customer inquiries efficiently
  • Research and reconcile problems by clarifying the customers concern, determining the root cause of the issue, and explaining the best solution to resolve the issue satisfactorily
  • Address customer complaints effectively, offering suitable solutions and alternatives to ensure swift resolution and customer satisfaction
  • Engage customers in reconsidering cancellation by highlighting benefits and informing them of available deals and promotions, aiming to retain their loyalty and satisfaction when applicable
  • Correct/update customer information accurately as needed to ensure current and reliable records
  • Document customer requests and actions taken on the customer's account to ensure comprehensive and precise account records
  • Efficiently fulfill customer order requests to enhance their experience and encourage repeat business
  • Assist customers with order status inquiries and provide shipping information promptly to enhance their confidence in our service and ensure a positive experience
  • Meet standard contact center performance metrics to uphold the quality of service provided to customers and enhance overall customer satisfaction
  • Provide customer feedback to management regarding products, trends, and customer issues to facilitate continuous improvement and enhance overall customer satisfaction
  • Follow communication procedures, guidelines, and policies to maintain consistency and professionalism in interactions with customers, thereby enhancing their experience and fostering customer satisfaction

Preferred Qualifications (Note: These are preferred and not required. We strongly encourage you to apply even if you don't tick ALL of these boxes.):

  • High school diploma or GED
  • 1-2 Years in a customer service role
  • 1 year customer service in a contact center setting (preferred)
  • Proficiency using Windows-based applications, Google Suite (Sheets, Docs), and Microsoft Office software programs (Excel, Word) (preferred)
  • Working knowledge of call center systems and/or workflows

We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

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