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Customer Care Jobs (NOW HIRING)

BrightStar Care

Customer Care Coordinator

Lubbock, TX · On-site

$15 - $17/hr

Customer Care Coordinator Thrill-Seeking, Problem-Solving Go-Getters Wanted! Do you crave a role where every day is different, every challenge pushes you, and every success makes a real difference in ...

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Ford Audio-Video Systems

Customer Care

Oklahoma City, OK

$14.75 - $20.25/hr

Ford AV is seeking a detail-oriented and proactive Customer Care Representative to support our fast-paced AV Service Center. This role is ideal for candidates with experience in AV service, low ...

Ford AV

Customer Care

Oklahoma City, OK · On-site

$14.75 - $20.25/hr

Ford AV is seeking a detail-oriented and proactive Customer Care Representative to support our fast-paced AV Service Center. This role is ideal for candidates with experience in AV service, low ...

Subaru of Glendale

Customer Care

Glendale, CA · On-site

$17 - $23/hr

Answer customer calls, in face to face service and customers establish follows-up with sales appointments * Respond quickly to internet, phone and live chat inquiries using email, scripts and ...

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Customer Care information

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$9

$18

$26

How much do customer care jobs pay per hour?

As of May 31, 2026, the average hourly pay for customer care in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Care professional, and why are they important?

To thrive as a Customer Care professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and sometimes certifications like HDI Customer Service Representative can be valuable. Patience, active listening, and adaptability are crucial soft skills that help in resolving issues and ensuring customer satisfaction. These competencies are essential for delivering positive customer experiences, building loyalty, and efficiently handling diverse service situations.

What are some common challenges Customer Care professionals face, and how can they effectively address them?

Customer Care professionals often encounter challenges such as managing high call volumes, handling difficult or upset customers, and balancing efficiency with personalized service. To address these, it's important to develop strong communication and problem-solving skills, utilize company resources and knowledge bases, and maintain a calm, empathetic approach. Regular training and support from team leaders also play a crucial role in helping team members stay motivated and equipped to resolve complex issues.

What is customer care?

Customer care refers to the support and assistance provided to customers before, during, and after they purchase a product or service. It involves addressing customer inquiries, resolving complaints, and ensuring a positive experience to build loyalty and satisfaction. Customer care professionals are skilled in communication, problem-solving, and empathy, helping to maintain a company's reputation and customer base.

What is the difference between Customer Care vs Customer Service Representative?

AspectCustomer CareCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentProactive engagement, relationship buildingReactive support, responding to inquiries
Employer & Industry UsageUsed across industries for ongoing customer relationshipsCommon in retail, telecom, and service sectors for support roles

Customer Care focuses on building long-term relationships and proactive engagement with customers, often involving personalized solutions. Customer Service Representatives primarily handle incoming inquiries and resolve issues reactively. While both roles require strong communication skills and similar credentials, Customer Care emphasizes ongoing relationship management, whereas Customer Service Representatives focus on immediate support and problem resolution.

More about Customer Care jobs
What cities are hiring for Customer Care jobs? Cities with the most Customer Care job openings:
What are the most commonly searched types of Customer Care jobs? The most popular types of Customer Care jobs are:
What states have the most Customer Care jobs? States with the most job openings for Customer Care jobs include:
Customer Care jobs near you
Infographic showing various Customer Care job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Care

Customer Care

Global Channel Management, Inc.

Bridgewater, NJ

$13/hr

Contractor

Posted 26 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Afternoon Shift 1pm to 9.30pm....2nd shift........one shift over the weekend.


Customer Care Specialist I with previous work experience in telecommunications.


Customer Care Specialist I requires:

Dispatch

customer care

Mass media /communications industry

Technical Problem solving skills with field technicians.

PC Hardware knowledge through Work Experience


Customer Care Specialist I duties:

  • liaise between our customers and our technical support teams to resolve issues.
  • Create work orders on a ticketing system for the purpose of dispatching field technicians
  • Identify errors for dispatch to field technicians or internal group



Additional Information

$13//hr

3 MONTHS

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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