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Customer Care Jobs (NOW HIRING)

World Acceptance

Customer Care Associate

Greenville, SC · On-site

$16 - $17/hr

Customer Care Associate Are you experienced in customer service and looking for career advancements? Then we are looking for you! Come be a part of our lively Customer Care team as we take incoming ...

QNBT

Customer Care Rep

Augusta, GA · On-site

$15 - $20.50/hr

Customer Care Representative The Customer Care Representative is responsible for ensuring a consistent, positive, and valuable experience for both our external and internal (employees) customers.

Parkway Corp

Customer Care Ambassador

Philadelphia, PA · On-site

$16.25 - $22/hr

Customer Care Ambassador Parkway is seeking an experienced Customer Care Ambassador for its Parking-Centric Customer Care Call Center (located at our home office at 150 N Broad St.). The Call Center ...

JNH Lifestyles

Customer Care Technician

Irvine, CA · On-site

$21 - $23/hr

The Customer Care Technician will play a key role in diagnosing issues, guiding customers through solutions, and ensuring a smooth post-purchase experience. Key Responsibilities Technical Support ...

CPJ Recruitment

CUSTOMER CARE ASSISTANT

Manhattan, NY · On-site

$925 - $1.2K/wk

About the job CUSTOMER CARE ASSISTANT REMOTE CUSTOMER CARE ASSISTANT JOBS!!! (PAYING $925-$1200 WEEKLY) We need a large number of Customer Care Assistants who can type fast with speed, attend clients ...

Agri Beef

Customer Care Coordinator

Boise, ID · On-site +1

$15.50 - $20.25/hr

The Customer Care Coordinator serves customers by providing product information, resolving product related problems, and providing overall customer care. Candidate must exemplify leadership ...

JNH Lifestyles

Customer Care Technician

Irvine, CA · On-site

$18.50 - $24.75/hr

The Customer Care Technician will play a key role in diagnosing issues, guiding customers through solutions, and ensuring a smooth post-purchase experience. Key Responsibilities Technical Support ...

JNH Lifestyles

Customer Care Technician

Ontario, CA · On-site

$21 - $23/hr

The Customer Care Technician will play a key role in diagnosing issues, guiding customers through solutions, and ensuring a smooth post-purchase experience. Key Responsibilities Technical Support ...

UWorld, LLC

Customer Care Specialist

Coppell, TX · On-site

$15.75 - $20.75/hr

Our Customer Care Specialists interact daily with our end-users predominantly via email (80%) and phone (20%), with the goal of first contact resolution. The candidate must feel comfortable working ...

Star Group LP

Customer Care Agent

Newtown, PA

$14.50 - $19.50/hr

Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time ...

Mister Car Wash

Customer Care Specialist

Tucson, AZ · On-site

$16.50 - $21.75/hr

Customer Care Specialist Mister Car Wash is rewriting the rules of the car wash industry. Headquartered in Tucson, Arizona, we are the nation's largest and fastest growing multibillion dollar car ...

US Expediters, LLC

Customer Care Representative

Stafford, TX · On-site

$14 - $19/hr

CUSTOMER CARE REPRESENTATIVE (CUSTOMER CARE CPAP GUIDE) Location: In-Office (Stafford, TX) Reports to: Senior Manager - Customer Care Manager Classification: Non-Exempt Position Summary The Customer ...

Meenan

Customer Care Agent

Newtown, PA · On-site

$14.50 - $19.50/hr

Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time ...

BrightStar Care

Customer Care Manager

Knoxville, TN · On-site

BrightStar Care is looking for an experienced, mature individual who is self-motivated & able to work with a team and independently. Position: Able to work as a Customer Service Representative ...

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Customer Care information

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How much do customer care jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer care in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is customer care?

Customer care refers to the support and assistance provided to customers before, during, and after they purchase a product or service. It involves addressing customer inquiries, resolving complaints, and ensuring a positive experience to build loyalty and satisfaction. Customer care professionals are skilled in communication, problem-solving, and empathy, helping to maintain a company's reputation and customer base.

What are the key skills and qualifications needed to thrive as a customer care professional, and why are they important?

To thrive as a Customer Care professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and sometimes certifications like HDI Customer Service Representative can be valuable. Patience, active listening, and adaptability are crucial soft skills that help in resolving issues and ensuring customer satisfaction. These competencies are essential for delivering positive customer experiences, building loyalty, and efficiently handling diverse service situations.

What are some common challenges customer care professionals face, and how can they effectively address them?

Customer Care professionals often encounter challenges such as managing high call volumes, handling difficult or upset customers, and balancing efficiency with personalized service. To address these, it's important to develop strong communication and problem-solving skills, utilize company resources and knowledge bases, and maintain a calm, empathetic approach. Regular training and support from team leaders also play a crucial role in helping team members stay motivated and equipped to resolve complex issues.

What is the difference between Customer Care vs Customer Service Representative?

AspectCustomer CareCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentProactive engagement, relationship buildingReactive support, responding to inquiries
Employer & Industry UsageUsed across industries for ongoing customer relationshipsCommon in retail, telecom, and service sectors for support roles

Customer Care focuses on building long-term relationships and proactive engagement with customers, often involving personalized solutions. Customer Service Representatives primarily handle incoming inquiries and resolve issues reactively. While both roles require strong communication skills and similar credentials, Customer Care emphasizes ongoing relationship management, whereas Customer Service Representatives focus on immediate support and problem resolution.

More about Customer Care jobs

What cities are hiring for Customer Care jobs?

Cities with the most Customer Care job openings:

What are the most commonly searched types of Customer Care jobs?

The most popular types of Customer Care jobs are:

What states have the most Customer Care jobs?

States with the most job openings for Customer Care jobs include:

Customer Care jobs near you
Infographic showing various Customer Care job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Care Rep

Queensborough National Bank and Trust Co.

Augusta, GA • On-site

$13.25 - $18/hr

Full-time

Re-posted 6 days ago

Job description

The Customer Care Representative is responsible for ensuring a consistent, positive, and valuable experience for both our external and internal (employees) customers. Representatives will provide support and problem resolution via phone, chat, and video by determining customer needs, responding to inquiries, and updating and maintaining customer information.
Key Responsibilities
  • Responding to all inquiries within team SLA guidelines.
  • Providing resolution to customer issues by researching requests, offering solutions, and providing follow up or escalation as needed.
  • Maintains working knowledge of all systems/functionality utilized by Customer Care team (Gila and Freshdesk as examples) in addition to other internal bank systems need to perform job functions.
  • Maintains appropriate knowledge level on bank customer facing systems to support level one (basic support) customer calls (online banking, mobile banking as examples).
  • Maintains a high degree of familiarity with products offered by Queensborough and how to direct customers to appropriate resources as necessary.
  • Proactively provides alternative banking solutions when needed.
  • Provides support to branches on customer service-related processes and procedures.
  • Escalates customer service issues to Customer Care leadership as needed.
  • Meets individual productivity and performance goals while providing excellent customer service.
  • Supports an environment focused on customer service and continuous improvement.
  • Participates in Customer Care Center Quarterly Training.
  • Acts as a supportive team player and a champion of the Queensborough brand both internally and externally within the community.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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