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Customer Care Rep Jobs (NOW HIRING)

Golden Customer Care

Customer Care Representative

Yuma, AZ · On-site

$15.75 - $21.50/hr

Customer Care Representative Location: Remote (Alabama, Arizona, Arkansas, Colorado, Georgia, Indiana, Minnesota, Nevada, New Mexico, Ohio, Tennessee, Utah, and Wyoming) Training Schedule: Paid ...

Oliver, Inc.

Customer Care Representative

Anaheim, CA · On-site

$16.75 - $22.75/hr

The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order ...

Oliver, Inc.

Customer Care Representative

Trevose, PA · On-site

$15 - $20.50/hr

The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order ...

Oliver, Inc.

Customer Care Representative

Caledonia, MI · On-site

$15.25 - $21/hr

The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order ...

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How much do customer care rep jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer care rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Care Rep vs Customer Service Associate?

AspectCustomer Care RepCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma or equivalent; basic customer service skills
Work EnvironmentCall centers, retail, online supportRetail stores, call centers, online support
Employer & IndustryRetail, telecommunications, finance, healthcareRetail, hospitality, telecom, e-commerce
Search & Comparison IntentCustomer Care Rep vs Customer Service AssociateCustomer Service Associate vs Customer Care Rep

While both roles focus on assisting customers, Customer Care Reps often handle more complex inquiries and may require specific certifications. Customer Service Associates typically manage basic customer interactions in retail or service environments. The roles overlap in work environment and industry usage, but the level of responsibility and specialization can differ.

Is remote customer care representative a stressful job?

A remote customer care representative role can be stressful due to high call volumes, difficult customer interactions, and the need for strong communication skills. However, workload and stress levels vary depending on the company, support tools, and individual resilience. Proper training and a supportive environment can help manage stress effectively.

What does a customer care representative do?

A customer care representative handles customer inquiries, provides information about products or services, resolves complaints, and offers support through phone, email, or chat. They use communication skills and may utilize customer management software to ensure customer satisfaction and maintain positive relationships.
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What cities are hiring for Customer Care Rep jobs?

Cities with the most Customer Care Rep job openings:

What states have the most Customer Care Rep jobs?

States with the most job openings for Customer Care Rep jobs include:

What are popular job titles related to Customer Care Rep jobs?

For Customer Care Rep jobs, the most frequently searched job titles are:

Customer Care Rep jobs near you
Infographic showing various Customer Care Rep job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Care Representative

Anaheim, CA • On-site

Oliver Healthcare Packaging
Plastics Packaging Film and Sheet (including Laminated) Manufacturing • 201 - 500 employees
Learn more about Oliver Healthcare Packagingexternal

$25 - $27/hr

Full-time

Re-posted 11 days ago

Job description

Customer Care Representative
Anaheim, CA (onsite)
The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care Representative will develop long term relationships with assigned customers and key stakeholders. This role will liaise between customers and cross functional internal teams to ensure the timely and successful delivery of orders according to customer needs.
Education:
- 4-year degree in Business related field, or comparable experience
Experience:
- 2 years of related customer service, sales or account management experience, or equivalent combination of education and experience
Interpersonal Skills:
- Customer Orientation - ability to focus on the changing needs and wants of the customer
- Strong teamwork and problem-solving skills
- The ability to develop, maintain and strengthen partnerships with others inside or outside the organization
- Able to work independently or as member of a team; must be organized and meet deadlines in stressful situations.
- Strong written and verbal communication skills
- Strong active listening skills
- Ability to maintain positive relationships within a team environment; working well with people across the organization to gather information, make decisions, and recommendations to drive improvement
- Ability to deal with a variety of interpersonal styles and personalities in an appropriate and diplomatic manner.
Technical Skills
- Strong Microsoft Office skills and experience with CRM, ERP and business applications
- Demonstrated ability to follow through on details and enter data into computers systems, CRM, ERP quickly and accurately
Other Skills
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent learning and presentation skills
$25.00-$27.00/hour
#OHCP

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