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Customer Care Rep Jobs (NOW HIRING)

Ohio Willow Wood

Customer Care Rep

Mount Sterling, OH · On-site

$14.75 - $20/hr

Customer Care Rep Excellent opportunity to make a difference in what you do! Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives. THE ...

WillowWood

Customer Care Rep

Mount Sterling, OH · On-site

$14.75 - $20/hr

Customer Care Rep Excellent opportunity to make a difference in what you do! Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives. THE ...

WillowWood

Customer Care Rep

Mount Sterling, OH · On-site

$14.75 - $20/hr

Customer Care Rep Excellent opportunity to make a difference in what you do! Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives. THE ...

WillowWood

Customer Care Rep

Mount Sterling, OH · On-site

$14.75 - $20/hr

Customer Care Rep Excellent opportunity to make a difference in what you do! Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives. THE ...

Paysign, Inc.

Customer Care Representative

Henderson, NV · On-site

$15.25 - $20.75/hr

Customer Care Representative The Customer Care Representative (CCR) will interface with customers and clients via inbound calls, outbound calls, email and chat for the purpose of resolving customer ...

HireBoost

Customer Care Representative

$1.0K - $1.2K/mo

Customer Care Representative This is a remote position. About the Company Our client is a healthcare and wellness company focused on helping patients improve cognitive performance, longevity, and ...

QNBT

Customer Care Rep

Augusta, GA · On-site

$15 - $20.50/hr

Customer Care Representative The Customer Care Representative is responsible for ensuring a consistent, positive, and valuable experience for both our external and internal (employees) customers.

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Customer Care Rep information

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How much do customer care rep jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer care rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Care Rep vs Customer Service Associate?

AspectCustomer Care RepCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma or equivalent; basic customer service skills
Work EnvironmentCall centers, retail, online supportRetail stores, call centers, online support
Employer & IndustryRetail, telecommunications, finance, healthcareRetail, hospitality, telecom, e-commerce
Search & Comparison IntentCustomer Care Rep vs Customer Service AssociateCustomer Service Associate vs Customer Care Rep

While both roles focus on assisting customers, Customer Care Reps often handle more complex inquiries and may require specific certifications. Customer Service Associates typically manage basic customer interactions in retail or service environments. The roles overlap in work environment and industry usage, but the level of responsibility and specialization can differ.

Is remote customer care representative a stressful job?

A remote customer care representative role can be stressful due to high call volumes, difficult customer interactions, and the need for strong communication skills. However, workload and stress levels vary depending on the company, support tools, and individual resilience. Proper training and a supportive environment can help manage stress effectively.

What does a customer care representative do?

A customer care representative handles customer inquiries, provides information about products or services, resolves complaints, and offers support through phone, email, or chat. They use communication skills and may utilize customer management software to ensure customer satisfaction and maintain positive relationships.
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Cities with the most Customer Care Rep job openings:

What states have the most Customer Care Rep jobs?

States with the most job openings for Customer Care Rep jobs include:

What are popular job titles related to Customer Care Rep jobs?

For Customer Care Rep jobs, the most frequently searched job titles are:

Customer Care Rep jobs near you
Infographic showing various Customer Care Rep job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Care Rep

Mount Sterling, OH • On-site

Ohio Willow Wood
See more jobs at Ohio Willow Woodexternal

$14.75 - $20/hr

Full-time

Re-posted 22 days ago

Job description

Customer Care Rep

Excellent opportunity to make a difference in what you do!

Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives.

THE COMPANY:

We are WillowWood, a well-established industry leader in providing prosthetic and orthotic products to clinicians and amputees around the world. Your efforts will be vital in helping us achieve our vision of "leveling the playing field" between physically unchallenged people and all people who find themselves challenged due to limb loss or limb dysfunction.

THE POSITION:

The Customer Care Rep is a key position that provides first contact for customers regarding our products. You will have overall responsibility for processing orders and returns as well as delivering information to customers. Some of the other things you'll be involved in include:

  • Promptly and professionally answering all phone calls
  • Receiving and entering orders and processing RMA's
  • Providing technical support for all WillowWood products

THE SUCCESSFUL CANDIDATE:

In addition to being passionate about what you do and dedicated to our mission and vision, applicants with the best chance of success in this position will also need the following:

  • High school diploma or higher
  • Proficiency with Microsoft Office products, ERP software, and CRM programs
  • Ability to interact with customers in a variety of media such as phone, email, live chat, text, etc.

WHAT WE OFFER:

  • A workplace that values the individual and treats everyone as family
  • Competitive wage with quarterly incentives
  • Competitive benefits package

If you're ready to make a difference and take the first steps toward a challenging and rewarding position apply today!

We are an Equal Opportunity Employer

Apply