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Customer Care Representative Ccr Jobs (NOW HIRING)

Paysign, Inc.

Customer Care Representative

Henderson, NV · On-site

$15.25 - $20.75/hr

Customer Care Representative The Customer Care Representative (CCR) will interface with customers and clients via inbound calls, outbound calls, email and chat for the purpose of resolving customer ...

Paysign Inc

Customer Care Representative

Henderson, NV

$18/hr

Description The Customer Care Representative (CCR) will interface with customers and clients via inbound calls, outbound calls, email and chat for the purpose of resolving customer/client issues with ...

Paysign Inc

Customer Care Representative

Henderson, NV · On-site

$18/hr

The Customer Care Representative (CCR) will interface with customers and clients via inbound calls, outbound calls, email and chat for the purpose of resolving customer/client issues with products or ...

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Customer Care Representative Ccr information

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How much do customer care representative ccr jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer care representative ccr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer care representative CCR?

A Customer Care Representative (CCR) is a professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. CCRs typically work in call centers, retail environments, or online support platforms, handling inquiries via phone, email, chat, or in person. Their goal is to ensure customer satisfaction by addressing concerns promptly and efficiently. They may also process orders, handle complaints, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a customer care representative CCR?

To thrive as a Customer Care Representative (CCR), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency are typically required. Patience, active listening, and a positive attitude help you excel in handling diverse customer interactions. These skills and qualities are crucial for resolving issues effectively, ensuring customer satisfaction, and maintaining brand reputation.

How do customer care representatives CCR typically handle high call volumes or challenging customer interactions?

Customer Care Representatives often face periods of high call volumes and may interact with frustrated or upset customers. To manage these challenges, many call centers provide ongoing training in conflict resolution, time management, and stress reduction techniques. Representatives are encouraged to utilize support from team leads or supervisors, and many workplaces foster a collaborative environment where team members can share tips and strategies. Regular breaks and access to wellness resources also help maintain productivity and morale during busy shifts.

What is the difference between Customer Care Representative Ccr vs Customer Service Associate?

AspectCustomer Care Representative (CCR)Customer Service Associate
CredentialsHigh school diploma; sometimes certifications in communication or CRM softwareHigh school diploma; similar certifications may apply
Work EnvironmentCall centers, support desks, retail, or onlineRetail stores, call centers, or online support
Employer & IndustryTelecom, retail, banking, healthcareRetail, telecom, hospitality, e-commerce
Search & Comparison IntentCustomer Care Representative vs Customer Service AssociateCustomer Care Representative vs Customer Service Associate

Both roles focus on assisting customers, but Customer Care Representatives often handle more complex issues and may require specific certifications. Customer Service Associates typically provide basic support and front-line service. The roles overlap in work environment and industry usage, but CCRs may have more specialized responsibilities.

Is a Customer Care Representative a good entry-level position?

A Customer Care Representative (CCR) is often considered a good entry-level position because it requires minimal prior experience and helps develop communication, problem-solving, and customer service skills. The role typically involves working with customer management software and may offer flexible schedules, making it accessible for those starting their careers.

What cities are hiring for Customer Care Representative Ccr jobs?

Cities with the most Customer Care Representative Ccr job openings:

What states have the most Customer Care Representative Ccr jobs?

States with the most job openings for Customer Care Representative Ccr jobs include:

What are popular job titles related to Customer Care Representative Ccr jobs?

For Customer Care Representative Ccr jobs, the most frequently searched job titles are:

Infographic showing various Customer Care Representative Ccr job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Care Representative (CCR)

Colorado Springs, CO • On-site

WireNut Home Services
Construction • 51 - 200 employees
Learn more about WireNut Home Servicesexternal

$21 - $27/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Are you ready to join our award winning highly successful family?
Your deep passion, relentless drive, and following our core values and mission will allow you to achieve high performance success. We separate ourselves by being at the forefront of future leading technologies in the home services market.
Core values: family, care and grow
Mission: we enrich lives through trust in the trades.
Who we are:
Established in 2004, WireNut Home Services is a family-owned residential company that provides Electrical, Plumbing, HVAC, and Drain Service throughout Colorado's Front Range. We have earned over 64,000 happy customer reviews and are the record holder of 10x Excellence in Customer Service Award from the BBB. Additionally, we are the recipients of the Gazette's Best Workplaces for 7 consecutive years and have enjoyed aggressive growth year-over-year.
What You'll Do
As a Customer Care Representative
  • Taking inbound calls for current and new customers
  • Making outbound calls to current customers with service plans
  • Schedule appointments for incoming service calls
  • Schedule maintenance appointments for WireNut Home Service service plan members
  • Pitch and sell memberships to non-members
Basic Requirements (Required Skills/ Experience):
  • Customer service experience
  • Phone skills
  • Scheduling skills
  • Ability to pass a background check and drug screening
  • Outgoing personality
  • Adaptability to constantly changing business needs and additional responsibilities
Compensation: Averaging $21.00 - 27.00/hour (base starting at $21.00/hour)
Compensation based on performance measured in metrics on weekly scorecards
Benefits:
  • Competitive Compensation - Paid Weekly
  • Comprehensive Medical, Dental, and Vision Insurance
  • PTO AND Sick time package
  • 401(k) Plans
  • Paid Holidays (Office Closed)
  • Life Insurance
  • Legal Shield
  • Disability
Perks:
  • Work Vehicle
  • Provided Uniforms and WireNut gear!
  • Company sponsored events
  • Quarterly banquets
  • Fun off-site events
  • Company contests, and more!

Job Type: Full-Time M-F shift of 9am-6pm
Must be able to work one Saturday per month. Saturday shift of 8am-4:30pm

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