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Customer Care Rep I Jobs (NOW HIRING)

PreludeDx

Customer Care Representative I

Laguna Hills, CA · On-site

$17 - $23.25/hr

Customer Care Representative I The primary objective of the Customer Care Representative I is to deliver exceptional customer service by efficiently addressing client inquiries and retrieving missing ...

Elevance Health

Customer Care Representative I

Latham, NY · On-site

$19.50 - $22.25/hr

Customer Care Representative I Customer Care Representative I Must reside in New York Location : This role enables associates to work virtually full-time, except for required in-person training ...

Elevance Health

Customer Care Representative I

Latham, NY · On-site

$19.50 - $22.25/hr

Customer Care Representative I Customer Care Representative I Must reside in New York Location : This role enables associates to work virtually full-time, except for required in-person training ...

Heartland Bank and Trust Company

$19.47 - $21.86/hr

The Customer Care Representative I reports to the department manager. What you will do * Answer all inquiries about our products, services, policies, and procedures, including all deposit rates as ...

Elevance Health

Customer Care Representative I

Latham, NY · On-site

$19.50 - $22.25/hr

Customer Care Representative I Must reside in New York Location : This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum ...

Elevance Health

Customer Care Representative I

Latham, NY · On-site

$19.50 - $22.25/hr

Customer Care Representative I Must reside in New York Location : This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum ...

Quest Diagnostics

Customer Care Representative I

$17.25/hr

Customer Care Representative I - Lenexa, KS Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer ...

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How much do customer care rep i jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer care rep i in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Customer Care Rep I jobs near you
Infographic showing various Customer Care Rep I job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Care Representative I

Laguna Hills, CA • On-site

PreludeDx
See more jobs at PreludeDxexternal

$17 - $23.25/hr

Other

Re-posted 15 days ago

Job description

Customer Care Representative I

The primary objective of the Customer Care Representative I is to deliver exceptional customer service by efficiently addressing client inquiries and retrieving missing information. This role also involves accurately receiving, verifying, prioritizing, and facilitating the tracking of patient samples within the lab. Additionally, the representative ensures timely distribution of patient results and coordinates the return of samples to clients.

Essential Responsibilities

· Provide exemplary customer service.

· Receive packages.

· Utilize excellent verbal and written communication skills in order to coordinate with subjects, team members, other departments and outside institutions.

· Answer phones, route calls appropriately, greet visitors in a courteous manner.

· Assist sales team/clients with questions and obtaining patient results.

· Accessioning & data entry.

· Track internal and external samples.

· Organize and assist in the retrieval of missing patient information.

· Responsible for faxing and mailing patient reports in a timely manner.

· Filing as needed.

· Prepare detailed Excel reports.

· Maintain an organized work area.

The above list represents the general duties considered essential functions of the job and is not to be considered an exhaustive description of all the work requirements that may be inherent in the position.

Requirements

· High School Diploma required.

· Bachelor's in Biology, Biological Science, Chemistry preferred.

· Laboratory experience or strong interest preferred.

· Strong attention to detail, interpersonal skills.

· Ability to multi-task in a fast-paced environment while working independently with a diverse subject population.

· Requires strong computer and organizational skills and the ability to prioritize shifting work demands.

· Requires proficiency in Microsoft Office suite of programs including Word, Excel and PowerPoint.

· Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.

· Knowledge of querying and solid analytical skills with ability to compile data from many sources and define designs to use data.

Open to starting on 9am-5:30pm Monday thru Friday schedule

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