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Customer Care Jobs (NOW HIRING)

Meenan

Customer Care Agent

Newtown, PA · On-site

$14.50 - $19.50/hr

Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time ...

Oliver, Inc.

Customer Care Representative

Caledonia, MI

$15.25 - $21/hr

The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order ...

Super Care, LLC

Customer Care Specialist

Springfield, OR · On-site

$16.25 - $21.25/hr

Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer ...

US Expediters, LLC

Customer Care Representative

Stafford, TX · On-site

$14 - $19/hr

CUSTOMER CARE REPRESENTATIVE (CUSTOMER CARE CPAP GUIDE) Location: In-Office (Stafford, TX) Reports to: Senior Manager - Customer Care Manager Classification: Non-Exempt Position Summary The Customer ...

BrightStar Care

Customer Care Manager

Knoxville, TN · On-site

BrightStar Care is looking for an experienced, mature individual who is self-motivated & able to work with a team and independently. Position: Able to work as a Customer Service Representative ...

UWorld

Customer Care Specialist

Coppell, TX · On-site

$15.75 - $21/hr

Our Customer Care Specialists interact daily with our end-users predominantly via email (80%) and phone (20%), with the goal of first contact resolution. The candidate must feel comfortable working ...

Jushi USA

Customer Care Consultant

Oxford, OH · On-site

$18.75 - $23.25/hr

Customer Care Consultant Want to make a meaningful difference in people's lives while earning a competitive salary? At Jushi Holdings Inc., we are shaping the future of the cannabis industry, the ...

Jackson State University

Customer Care Specialist

Jackson, MS · On-site

$14.75 - $19.50/hr

Customer Care Specialist The Department of Facilities and Construction Management at Jackson State University is seeking a Customer Care Specialist to join their team. The Customer Care Specialist ...

BrightStar Care

Customer Care Manager

Knoxville, TN · On-site

BrightStar Care is looking for an experienced, mature individual who is self-motivated & able to work with a team and independently. Position: Able to work as a Customer Service Representative ...

US Expediters, LLC

Customer Care Representative

Stafford, TX · On-site

$14 - $19/hr

CUSTOMER CARE REPRESENTATIVE (CUSTOMER CARE CPAP GUIDE) Location: In-Office (Stafford, TX) Reports to: Senior Manager - Customer Care Manager Classification: Non-Exempt Position Summary The Customer ...

Jushi USA

Customer Care Consultant

Santa Barbara, CA · On-site

$15 - $17/hr

Customer Care Consultant Want to make a meaningful difference in people's lives while earning a competitive salary? At Jushi Holdings Inc., we are shaping the future of the cannabis industry, the ...

Star Group LP

Customer Care Agent

Woodbury, NY · On-site

$16.25 - $21.75/hr

Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time ...

Jushi USA

Customer Care Consultant

Mansfield, OH · On-site

$18.75 - $23.25/hr

Customer Care Consultant RJK LLC (the "Company") is hiring for Customer Care Consultant at our dispensary. The Company has partnered with Jushi as the management services provider, overseeing day-to ...

Jushi USA

Customer Care Consultant

Incline Village, NV · On-site

$15/hr

Customer Care Consultant Want to make a meaningful difference in people's lives while earning a competitive salary? At Jushi Holdings Inc., we are shaping the future of the cannabis industry, the ...

Jushi USA

Customer Care Consultant

Las Vegas, NV · On-site

$15/hr

Customer Care Consultant Want to make a meaningful difference in people's lives while earning a competitive salary? At Jushi Holdings Inc., we are shaping the future of the cannabis industry, the ...

Jushi USA

Customer Care Consultant

Warren, OH · On-site

$17 - $21/hr

Customer Care Consultant Want to make a meaningful difference in people's lives while earning a competitive salary? At Jushi Holdings Inc., we are shaping the future of the cannabis industry, the ...

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Customer Care information

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How much do customer care jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer care in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is customer care?

Customer care refers to the support and assistance provided to customers before, during, and after they purchase a product or service. It involves addressing customer inquiries, resolving complaints, and ensuring a positive experience to build loyalty and satisfaction. Customer care professionals are skilled in communication, problem-solving, and empathy, helping to maintain a company's reputation and customer base.

What are the key skills and qualifications needed to thrive as a customer care professional, and why are they important?

To thrive as a Customer Care professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and sometimes certifications like HDI Customer Service Representative can be valuable. Patience, active listening, and adaptability are crucial soft skills that help in resolving issues and ensuring customer satisfaction. These competencies are essential for delivering positive customer experiences, building loyalty, and efficiently handling diverse service situations.

What are some common challenges customer care professionals face, and how can they effectively address them?

Customer Care professionals often encounter challenges such as managing high call volumes, handling difficult or upset customers, and balancing efficiency with personalized service. To address these, it's important to develop strong communication and problem-solving skills, utilize company resources and knowledge bases, and maintain a calm, empathetic approach. Regular training and support from team leaders also play a crucial role in helping team members stay motivated and equipped to resolve complex issues.

What is the difference between Customer Care vs Customer Service Representative?

AspectCustomer CareCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentProactive engagement, relationship buildingReactive support, responding to inquiries
Employer & Industry UsageUsed across industries for ongoing customer relationshipsCommon in retail, telecom, and service sectors for support roles

Customer Care focuses on building long-term relationships and proactive engagement with customers, often involving personalized solutions. Customer Service Representatives primarily handle incoming inquiries and resolve issues reactively. While both roles require strong communication skills and similar credentials, Customer Care emphasizes ongoing relationship management, whereas Customer Service Representatives focus on immediate support and problem resolution.

More about Customer Care jobs

What cities are hiring for Customer Care jobs?

Cities with the most Customer Care job openings:

What are the most commonly searched types of Customer Care jobs?

The most popular types of Customer Care jobs are:

What states have the most Customer Care jobs?

States with the most job openings for Customer Care jobs include:

Customer Care jobs near you
Infographic showing various Customer Care job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Care Agent

Meenan

Newtown, PA • On-site

$14.50 - $19.50/hr

Full-time

Medical, Dental, Retirement

Re-posted 16 days ago

Meenan rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

352nd of 421 rated retail wholesalers

Job description

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Care Agent. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you!
Responsibilities:
As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.
Specific duties include:
  • Preparing account changes
  • Troubleshooting and resolving customer issues
  • Identifying and acting upon potential new sales opportunities
  • Assisting with customer retention
  • Working with other departments to ensure timely resolution of customer issues
  • Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines

Requirements:
As a Customer Care Agent, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
  • High School Diploma or Equivalent
  • 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
  • Ability to work well in a fast paced environment
  • Excellent telephone skills
  • Strong troubleshooting abilities
  • Solid negotiating skills
  • Computer proficient
  • Must be flexible for weekday and weekend shifts

Benefits:
As a Customer Care Agent, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
  • Medical coverage (F/T staff)
  • Dental coverage (F/T staff)
  • Retirement Savings
  • Plus more!

Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

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