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Customer Account Manager Jobs in Springfield, MA

Kobie Marketing

Sr. Account Manager

Hartford, CT · On-site +1

Strong background managing operational workstreams and KPIs (call center, customer inquiries etc) for a Client program * Proven ability to manage multiple client accounts simultaneously while ...

The Grey Group

Territory Account Manager

Hartford, CT · On-site

  • Retirement

Dedication to customer satisfaction has always been the primary driver within our business. Staffed ... accounts • Develop strategic plan to increase business • Market encompasses sales to ...

Waste Management

Industrial Account Manager

Windsor, CT · Hybrid

$87K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary Presents the full line of WM services to prospective WM customers or assigned area of responsibility. Manages existing revenues and develops revenue opportunities within an established ...

Kobie Marketing

Sr. Account Manager

Hartford, CT

Provide account expertise and insight to guide cross-functional Kobie and client teams across ... Understanding of general marketing principals is a must; promotional and CRM experience is ...

Waste Management

Industrial Account Manager

Windsor, CT · On-site

$87K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary Presents the full line of WM services to prospective WM customers or assigned area of responsibility. Manages existing revenues and develops revenue opportunities within an established ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · Remote

Provide account expertise and insight to guide cross-functional Kobie and client teams across ... Understanding of general marketing principals is a must; promotional and CRM experience is ...

The Grey Group

Territory Account Manager

Hartford, CT

  • Retirement

Dedication to customer satisfaction has always been the primary driver within our business. Staffed ... existing accounts & developing new accounts Develop strategic plan to increase business Market ...

Waste Management

Industrial Account Manager

Windsor, CT · Hybrid

$87K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary Presents the full line of WM services to prospective WM customers or assigned area of responsibility. Manages existing revenues and develops revenue opportunities within an established ...

NY Marketing Firm

ACCOUNT MANAGER - Entry Level

Hartford, CT · On-site

$44K - $53K/yr

Company Description POWERED BY PEOPLE ACCOUNT MANAGER NY Marketing Firm is the top leading firm in ... Through our commitment to innovation and strong customer partnerships, we consistently deliver new ...

HILTI

Account Manager Trainee

Hartford, CT · On-site

$51K - $53K/yr

  • Medical

  • Dental

  • PTO

Expedite customer backorders and switch to locations that meet customers' delivery requirements ... What's In It for You Our Account Manager Trainees earn between $51,000 - $53,000 base with an 11.5% ...

Stark Tech

Account Manager II

East Granby, CT

$74K - $123K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Requirements The Account Manager - Physical Security works primarily in the field and partners ... Experience with public sector, K-12, higher education, healthcare, or enterprise customers.

Stark Tech

Account Manager II

Hartford, CT

$74K - $123K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Requirements The Account Manager - Physical Security works primarily in the field and partners ... Experience with public sector, K-12, higher education, healthcare, or enterprise customers.

Yellowstone Landscape

Account Manager

Chicopee, MA

  • Dental

  • Retirement

¿Te apasiona el paisajismo? ¿Disfrutas del aire libre maravillándote con la belleza de la naturaleza y el aroma a césped recién cortado? Si respondiste que sí, ¡Yellowstone Landscape podría ...

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Showing results 41-60

All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Springfield, MA

Customer Account Manager information

See Springfield, MA salary details

$25.9K

$47.2K

$74.7K

How much do customer account manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer account manager in Springfield, MA is $47,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $53,800.00 per year, depending on experience, location, and employer.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

What are the most commonly searched types of Customer Account jobs in Springfield, MA?

The most popular types of Customer Account jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Customer Account Manager jobs?

Cities near Springfield, MA with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,165 per year, or $22.7 per hour.

Marketing Account Manager

NY Marketing Firm

Hartford, CT

Full-time

Re-posted 14 days ago

Job description

Company Description

POWERED BY PEOPLE

Job Description

MARKETING ACCOUNT MANAGER

At NY Marketing Firm we are a company predicated upon 4 key values.
1. To AMAZE every client and customer we come in contact with
2. To INSPIRE our employees to reach their highest potential
3. To ENERGIZE our community through philanthropic efforts and community service
4. To CHALLENGE the tired old business practices of yesterday with the new innovative solutions of tomorrow
It is because of this that we seek only the best, brightest and most selfless people to work with. As a company we are committed to developing 100% of our management from within and to expedite the learning process we have created a simple, yet effective training program to develop the necessary skills in our future

Our Company Offers:
                                                     Great Location DOWNTOWN HARTFORD                                                       

   Outstanding Growth Opportunities
 Compensation on pay for performance basis

                                                                           Travel Opportunities                                                                                                                 

Position responsibilities will include:
Face to face with new and current customers
Our current focus is retail representation and brand development
 Must have excellent communication skills
                                               Developing skills in training, coaching and leadership                                                  Goal Oriented

For immediate consideration please send your resume to [email protected] or call our Human Resource at 646.512.5754

Apply