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Sr Account Manager Jobs in Springfield, MA (NOW HIRING)

Kobie Marketing

Sr. Account Manager

Hartford, CT · Remote

About the team and what we'll build together As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · On-site +1

About the team and what we'll build together As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and ...

Kobie Marketing

Sr. Account Manager

Hartford, CT

About the team and what we'll build together As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and ...

ArcBest

Associate Account Manager Enfield, CT

Enfield, CT · On-site

$26.93 - $30.77/hr

... Senior Account Manager, Account Managers, and District Sales Manager to enhance customer service and streamline sales activity. This role focuses on managing prioritized leads and accounts ...

Nidec Motor

Key Account Manager

Amherst, MA · On-site

Involve senior leadership at pivotal moments and drive continuous, productive dialogue between our ... account management positions. * Experience in engineering, sales, marketing, or a related field.

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All JobsSr Account JobsSr Account Manager JobsSr Account Manager Jobs in Springfield, MA

Sr Account Manager information

See Springfield, MA salary details

$41.5K

$100.5K

$159.4K

How much do sr account manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for sr account manager in Springfield, MA is $100,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,400.00 and $121,900.00 per year, depending on experience, location, and employer.

What is a Sr Account Manager?

Sr Account Managers are experienced professionals responsible for managing and growing relationships with key clients or accounts within a company. They serve as the main point of contact for clients, ensuring their needs are met while also identifying opportunities for upselling or cross-selling additional services or products. Senior Account Managers often oversee a team, develop strategic account plans, and work closely with other departments to deliver exceptional customer experiences. Their role is crucial for maintaining client satisfaction and driving business growth.

How does a Sr Account Manager typically collaborate with internal teams to meet client objectives?

Sr Account Managers play a central role in bridging clients and internal teams such as sales, marketing, and product development. They coordinate regular meetings, communicate client feedback, and help translate client needs into actionable tasks for various departments. Effective collaboration ensures that client expectations are met, projects stay on track, and any potential issues are addressed proactively. This cross-functional teamwork is essential for delivering high-quality service and maintaining long-term client relationships.

What are the key skills and qualifications needed to thrive as a Sr Account Manager, and why are they important?

To thrive as a Sr Account Manager, you need strong sales acumen, client relationship management skills, and a track record of meeting revenue targets, typically supported by a bachelor's degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), sales analytics tools, and contract management systems is commonly required. Exceptional communication, negotiation, and problem-solving abilities help build long-term partnerships and resolve client issues effectively. These skills are vital for retaining key clients, driving business growth, and maintaining a competitive edge in the marketplace.

What is the difference between Sr Account Manager vs Account Executive?

AspectSr Account ManagerAccount Executive
Required CredentialsBachelor's degree, experience in account management, industry certificationsBachelor's degree, sales or marketing background, industry certifications often preferred
Work EnvironmentClient relationship management, strategic planning, ongoing account supportProspecting, lead generation, sales presentations, closing deals
Employer & Industry UsageUsed across industries like tech, finance, advertising for managing key accountsCommon in sales-driven roles across similar industries

The main difference between a Sr Account Manager and an Account Executive lies in their focus and responsibilities. Sr Account Managers primarily nurture existing client relationships and ensure account growth, while Account Executives focus on acquiring new clients and closing sales. Both roles require relevant industry experience and certifications, but their day-to-day tasks and strategic involvement differ significantly.

How much do senior account managers get paid?

Senior account managers typically earn a salary ranging from $70,000 to $120,000 annually, depending on experience, industry, and location. They often receive performance bonuses and benefits, and strong communication and sales skills are essential for success in this role.

Is a senior account manager a stressful job?

A senior account manager role can be stressful due to managing client relationships, meeting sales targets, and handling multiple accounts simultaneously. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during tight deadlines or client issues.

What are the most commonly searched types of Sr Account jobs in Springfield, MA?

The most popular types of Sr Account jobs in Springfield, MA are:

What are popular job titles related to Sr Account Manager jobs in Springfield, MA?

For Sr Account Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Sr Account Manager jobs in Springfield, MA look for?

The top searched job categories for Sr Account Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Sr Account Manager jobs?

Cities near Springfield, MA with the most Sr Account Manager job openings:

Sr Account Manager jobs near you
Infographic showing various Sr Account Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $100,511 per year, or $48.3 per hour.

Sr. Account Manager

Hartford, CT • Remote

Kobie Marketing
Advertising and Public Relations Services • 201 - 500 employees
Learn more about Kobie Marketingexternal

Full-time

Re-posted 28 days ago

Job description

Join a National Top Workplace 
 
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 
 
Join Us from Anywhere 
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 
 
·         Flexible Time Off to recharge when needed 
·         Nine Company-Wide Holidays 
·         A diverse suite of benefits prioritizing your growth, development, and personal well-being 
 
Discover more about our perks and benefits here. 
 
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 
 
Travel Requirements:
As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in-person connection and collaboration that strengthens our teams, supports our clients, and enhances our culture. While travel requirements vary by role, periodic travel may be required to support business objectives, team collaboration, customer engagements, training, and company events. Candidates should be able and willing to travel as needed to fulfill the responsibilities of the role. 
 

About the team and what we'll build together

As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie’s key accounts and partner with various departments, you will help drive cohesive, operational, and strategic activities for the client.

How you will make an impact
  • Maintain frequent, intentional, collaborative, and pro-active communication with client as their primary point of contact for day-to-day management
  • Deliver cross-functional insights, recommendations, thought leadership and feedback as a trusted advisor with deep understanding of your client’s business challenges and goals
  • Manage Client Services 90-day planning cadence and planning cycles in support of your client’s program as agreed to, such as: weekly and monthly check-ins and planning meetings, 1:1s with primary contacts, exec check-ins between senior stakeholders, and EBRs
  • Prepare and publish advance meeting agendas, follow-up contact reports, client presentations, weekly client updates, and other client communications and correspondence 
  • Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all initiatives are delivered on time and with a high degree of excellence
  • Provide account expertise and insight to guide cross-functional Kobie and client teams across program strategies, initiatives, and work streams to ensure program delivery is strong and consistent
  • Support cross-functional efforts to optimize Kobie client’s loyalty program in support of Kobie’s mission to drive enterprise value through Loyalty, including bonus offer planning, management, measurement and reporting
  • Field and manage client requests and changes to administrative program functions, such as earn rules configuration and logic changes or creation
  • Serve as a point of contact for issue escalation, management, and resolution, coordinating with technology operations and issue response and resolution staff to stay informed on all issues to provide accurate client communication and positioning
  • Coordinate with internal teammates to create project estimates and timelines, and track project progress and status to ensure on-time and quality delivery
  • Coordinate administrative details such as Jira time tracking, resource allocation and forecasting, invoicing, etc
  • Review invoices in preparation for timely and accurate financial billing 
What you need to be successful
  • Bachelor’s degree in marketing or related field
  • 5+ years of experience, preferably in the marketing or loyalty industry
  • Understanding of general marketing principals is a must; promotional and CRM experience is preferred
  • Experience supporting Clients across a global footprint is preferred
  • Experience within loyalty rewards fulfilment is strongly preferred
  • Strong background managing operational workstreams and KPIs (call center, customer inquiries etc) for a Client program
  • Proven ability to manage multiple client accounts simultaneously while effectively prioritizing deliverables and deadlines.
  • Familiarity with tools such as Google Analytics, Jira, Workfront, and SharePoint is highly desirable.
  • SaaS experience is preferred
  • Experience in Retail industry preferred
  • Proven ability to meet deadlines, manage multiple projects and work proactively in a fast-paced environment 
  • Strategic and tactical marketing experience through multiple channels (email, mobile, social) based on customer journeys
  • Foundational understanding of financial business principles and data analysis
  • Self-motivated and able to work independently, applying good judgment and decision-making on your feet
  • Confident and clear verbal and written communication and presentation skills
  • Proactive in contributing ideas and in anticipating client/team needs
  • Outcomes-driven, with excellent organizational skills and strong attention to detail
  • Technical acumen – the ability to understand technology platforms within a larger martech ecosystem, and how features and functionality is applied to bring marketing and analytical concepts to life that will deliver desired outcomes
  • Resourceful, solutions-focused attitude that adapts well to change 
  • Project management and planning skills 
Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 
 
A place for all We celebrate and embrace diversity at Kobie! 
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 
 
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
 
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.