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Remote Loyalty Program Jobs in Springfield, MA (NOW HIRING)

Kobie Marketing

Director, Client Services

Hartford, CT · On-site +1

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and ...

Kobie Marketing

Director, Client Services

Hartford, CT · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Support cross-functional efforts to optimize Kobie client's loyalty program in support of Kobie ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · On-site +1

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Support cross-functional efforts to optimize Kobie client's loyalty program in support of Kobie ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Support cross-functional efforts to optimize Kobie client's loyalty program in support of Kobie ...

EnthuZiastic

Growth Hacker - Remote

Hartford, CT · Remote

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... loyalty programs, and targeted communication. Data Analysis: * Collect and analyze data to gain ...

EnthuZiastic

Growth Hacker - Remote

Springfield, MA · Remote

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... loyalty programs, and targeted communication. Data Analysis: * Collect and analyze data to gain ...

Kobie Marketing

Director, Technology Delivery

Hartford, CT · Remote

$213.80K/yr

... Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and ... About the team and what we'll build together This role will support the Kobie general Program ...

Kobie Marketing

Director, Technology Delivery

Hartford, CT · Remote

$217K/yr

... Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and ... About the team and what we'll build together This role will support the Kobie general Program ...

TrueBlue

Business Development Representative

Hartford, CT · Remote

$61.50K - $79.08K/yr

Enhance customer loyalty and drive account growth by developing relationships with customers ... This role operates with a remote work structure, but it is fundamentally a field-based sales ...

UGG

Sr. UX Designer - Global UGG

Hartford, CT · Remote

United States (Remote) Interested applicants must reside in one of the following approved states ... Loyalty Engagement) Translate consumer journey maps into full fidelity wireframes for front end ...

All JobsLoyalty Program JobsRemote Loyalty Program JobsRemote Loyalty Program Jobs in Springfield, MA

Remote Loyalty Program information

See Springfield, MA salary details

$24.9K

$52.2K

$90.2K

How much do remote loyalty program jobs pay per year?

As of May 31, 2026, the average yearly pay for remote loyalty program in Springfield, MA is $52,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $59,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Loyalty Program Manager, and why are they important?

To excel as a Remote Loyalty Program Manager, you need a strong background in marketing, data analysis, and customer relationship management, often supported by a degree in marketing, business, or a related field. Familiarity with CRM software (such as Salesforce), loyalty program platforms, and data analytics tools is typically required. Excellent communication, problem-solving, and organizational skills help build member engagement and manage cross-functional projects. These competencies ensure effective program execution, drive customer retention, and help achieve business objectives in a virtual environment.

What are some common challenges faced by professionals working in remote loyalty program roles, and how can they overcome them?

Professionals in remote loyalty program roles often encounter challenges such as maintaining clear communication with cross-functional teams, staying aligned with evolving customer expectations, and tracking program performance across digital platforms. To overcome these, it's important to leverage collaborative tools, establish regular check-ins with team members, and use analytics software to monitor key metrics. Staying proactive with customer feedback and market trends also helps ensure the loyalty program remains relevant and effective while working remotely.

What is a Remote Loyalty Program specialist?

A Remote Loyalty Program specialist is a professional who manages and enhances customer loyalty programs for a company while working remotely. They are responsible for designing, implementing, and analyzing rewards programs to engage and retain customers. Their tasks may include data analysis, customer communication, and collaborating with marketing teams to improve program effectiveness. Working remotely, they use digital tools to coordinate activities and monitor program performance. This role is essential for businesses aiming to build strong, long-lasting customer relationships.
What job categories do people searching Remote Loyalty Program jobs in Springfield, MA look for? The top searched job categories for Remote Loyalty Program jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Loyalty Program jobs? Cities near Springfield, MA with the most Remote Loyalty Program job openings:
Remote Loyalty Program jobs near you
Infographic showing various Remote Loyalty Program job openings in Springfield, MA as of May 2026, with employment types broken down into 92% Full Time, 3% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,177 per year, or $25.1 per hour.
Director, Client Services

Director, Client Services

Kobie Marketing

Hartford, CT • On-site, Remote

Full-time

Posted 15 days ago

Job description

Join a National Top Workplace 
 
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 
 
Join Us from Anywhere 
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 

         Flexible Time Off to recharge when needed 
         Nine Company-Wide Holidays 
         A diverse suite of benefits prioritizing your growth, development, and personal well-being 

Discover more about our perks and benefits here. 
 
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 


About the team and what we'll build together 

Kobie's Client Services team operates at the intersection of loyalty strategy, market intelligence, and enterprise relationship leadership. As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines strategic vision with operational excellence, requiring strong leadership, deep industry expertise, and the ability to influence senior client stakeholders.

This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences.

How you will make an impact

Strategic Program Leadership

  • Own client loyalty program strategy and performance, ensuring alignment with client objectives and KPIs.
  • Translate insights into actionable recommendations that optimize program ROI and member engagement.

Client Relationship Management

  • Build and maintain senior-level client relationships, acting as a trusted advisor.
  • Navigate organizational dynamics to anticipate challenges and proactively address risks.

Growth & Innovation

  • Identify opportunities for organic growth across services, technology, and analytics.
  • Co-create enhancements with clients to maintain competitive advantage.

Cross-Functional Orchestration

  • Partner with Technology, Product, Decision Science, and Strategy teams to deliver seamless program execution.
  • Influence internal priorities based on client needs and market trends.

Financial Accountability

  • Manage account-level budgets and profitability; forecast revenue and resource allocation.

Team Leadership

  • Mentor and develop team members; foster a culture of accountability and continuous improvement.
  • May lead direct reports or project teams depending on account scope.

Market & Competitive Insight

  • Monitor industry trends and competitor programs to inform strategic recommendations.
What you need to be successful
  • 10-12 years in client services, loyalty marketing, CRM, or enterprise program management, with significant experience in retail.
  • Proven ability to lead strategic accounts and manage senior client relationships.
  • Strong understanding of loyalty strategies, CRM platforms, and data-driven engagement.
  • Exceptional communication, strategic thinking, and problem-solving skills.
  • Experience managing budgets and driving growth within client portfolios.
  • Ability to lead and inspire cross-functional teams in a fast-paced environment.
  • Bachelor's degree required; advanced degree or relevant certifications preferred.
  • Ability to travel up to 20%, with peak periods up to 35%.
Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 
 
A place for all We celebrate and embrace diversity at Kobie! 
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 
 
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
 
Ready to join us? If you're ready to make an impact and grow in a supportive, innovative environment, we'd love to hear from you. Apply today and join the best and brightest in loyalty! 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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