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Customer Account Executive Jobs in Springfield, MA

VIVE Collision

Field Account Executive

Northampton, MA · On-site

$80K - $100K/yr

Field Account Executive VIVE Collision| Remote| Travel Required VIVE is seeking a Field Account ... Manage accounts, forecasts, and CRM activity * Meet or exceed revenue and performance targets

VIVE Collision

Field Account Executive

Manchester, CT · On-site

$80K - $100K/yr

Field Account Executive VIVE Collision| Remote| Travel Required VIVE is seeking a Field Account ... Manage accounts, forecasts, and CRM activity * Meet or exceed revenue and performance targets

Elara Caring

Account Executive

Chicopee, MA · On-site

... Account Executive Sales As an Account Executive, your primary responsibility is generating ... This customer-facing (outside sales) role involves the sales, growth, and marketing of clinical ...

Elara Caring

Account Executive

Chicopee, MA · On-site

... Account Executive Sales As an Account Executive, your primary responsibility is generating ... This customer-facing (outside sales) role involves the sales, growth, and marketing of clinical ...

Elara Caring

Account Executive

Chicopee, MA · On-site

... Account Executive Sales As an Account Executive, your primary responsibility is generating ... This customer-facing (outside sales) role involves the sales, growth, and marketing of clinical ...

Elara Caring

Account Executive

Chicopee, MA · On-site

... Account Executive Sales As an Account Executive, your primary responsibility is generating ... This customer-facing (outside sales) role involves the sales, growth, and marketing of clinical ...

Elara Caring

Account Executive

Chicopee, MA · On-site

Account Executive At Elara Caring, we have a unique opportunity to play a huge role in the growth ... This customer-facing (outside sales) role involves the sales, growth, and marketing of clinical ...

Elara Caring

Associate Account Executive

Chicopee, MA · On-site

Associate Account Executive At Elara Caring, we care where you are and believe the best place for ... Provides on-going support to retain customers. * Ensures prompt and accurate answers to referral ...

Elara Caring

Associate Account Executive

Chicopee, MA · On-site

Associate Account Executive At Elara Caring, we care where you are and believe the best place for ... Provides on-going support to retain customers. * Ensures prompt and accurate answers to referral ...

Elara Caring

Associate Account Executive

Chicopee, MA · On-site

Associate Account Executive At Elara Caring, we care where you are and believe the best place for ... Provides on-going support to retain customers. * Ensures prompt and accurate answers to referral ...

Nexthink

Enterprise Account Executive

Hartford, CT · On-site +1

As an Enterprise Account Executive at Nexthink, you will help CIOs, Digital Workplace leaders, End ... You help customers rethink the operating model of enterprise IT. What you will do You will own new ...

Nexthink

Enterprise Account Executive

Hartford, CT · Remote

As an Enterprise Account Executive at Nexthink, you will help CIOs, Digital Workplace leaders, End ... You help customers rethink the operating model of enterprise IT. What you will do You will own new ...

Econolite Group, Inc.

Account Executive

Hartford, CT · Remote

$140K/yr

This Account Executive role is responsible for driving sales growth and managing customer relationships across the New York and Connecticut territories. The candidate will be responsible for being ...

Audacy, Inc.

Account Executive

Springfield, MA · Hybrid

$60K - $100K/yr

Job Title: Account Executive Department: Sales Reporting To: Sales Manager Employment Type ... Provide exceptional customer service * Achieve sales objectives and goals * Continuously build your ...

Audacy, Inc.

Account Executive

Springfield, MA · Hybrid

$60K - $100K/yr

Account Executive Department: Sales Reporting To: Sales Manager Employment Type: Full-Time Work ... Provide exceptional customer service * Achieve sales objectives and goals * Continuously build your ...

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All JobsCustomer Account JobsCustomer Account Executive JobsCustomer Account Executive Jobs in Springfield, MA

Customer Account Executive information

See Springfield, MA salary details

$39.9K

$63.9K

$97.7K

How much do customer account executive jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer account executive in Springfield, MA is $63,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $88,200.00 per year, depending on experience, location, and employer.

How does a customer account executive typically collaborate with other departments to resolve client issues?

Customer Account Executives work closely with teams such as sales, technical support, and billing to ensure client needs are met efficiently. When a client issue arises, they often act as the main point of contact, coordinating with internal experts to gather information and provide timely solutions. This cross-functional collaboration helps build trust with clients and ensures a seamless customer experience. Being proactive in communication and maintaining detailed records are key aspects of this collaborative process.

What are the key skills and qualifications needed to thrive as a customer account executive?

To thrive as a Customer Account Executive, you need strong sales acumen, relationship management skills, and a background in business or communications, often supported by a bachelor’s degree. Proficiency with customer relationship management (CRM) software like Salesforce and familiarity with sales analytics tools are typically required. Exceptional communication, negotiation, and problem-solving abilities help individuals excel in building trust and resolving client concerns. These skills are vital for driving client satisfaction, revenue growth, and long-term business partnerships.

Is a customer account executive a stressful job?

A customer account executive role can be stressful due to the need to meet sales targets, handle customer complaints, and manage multiple accounts simultaneously. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments.

What is a customer account executive?

Customer Account Executives are professionals responsible for managing relationships with clients, ensuring their satisfaction, and addressing any issues or concerns they may have. They act as the main point of contact between a company and its customers, handling account management, upselling services, and resolving problems to maintain long-term partnerships. Their role often involves communicating with clients, understanding their needs, and working with internal teams to deliver solutions that meet those needs.

What is the difference between Customer Account Executive vs Customer Service Representative?

AspectCustomer Account ExecutiveCustomer Service Representative
CredentialsTypically requires sales experience, communication skills, and sometimes a bachelor’s degreeRequires strong communication skills, often a high school diploma or equivalent
Work EnvironmentSales-focused, client-facing, often in office or remote settingsSupport-focused, assisting customers via phone, email, or chat
Employer & Industry UsageCommon in sales-driven industries like telecom, finance, and techFound across various industries including retail, telecom, and service providers

The Customer Account Executive primarily focuses on sales, account growth, and client relationships, often working in a sales environment. In contrast, the Customer Service Representative handles customer inquiries, support, and issue resolution. While both roles require strong communication skills, the Customer Account Executive emphasizes sales and account management, whereas the Customer Service Representative centers on customer support and satisfaction.

What are the most commonly searched types of Customer Account jobs in Springfield, MA?

The most popular types of Customer Account jobs in Springfield, MA are:

What are popular job titles related to Customer Account Executive jobs in Springfield, MA?

For Customer Account Executive jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Customer Account Executive jobs in Springfield, MA look for?

The top searched job categories for Customer Account Executive jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Customer Account Executive jobs?

Cities near Springfield, MA with the most Customer Account Executive job openings:

Customer Account Executive jobs near you
Infographic showing various Customer Account Executive job openings in Springfield, MA as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $63,857 per year, or $30.7 per hour.

Account Executive

Carrier Sales & Distribution LLC

Hartford, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Account Executive - HVAC Products | Carrier Enterprise | Hartford
Introduction:
Carrier Enterprise (CE) currently has exciting opportunities for an Account Executive in the Hartford, CT Region. Join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and gain valuable experience in the HVAC/R distribution and wholesale industry.
Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.
Job Summary:
The Account Executive will be responsible for driving sales and margin growth by identifying and recruiting new business opportunities, managing client relationships, and ensuring customer satisfaction. This role requires an inspiring leader who is comfortable spending up to 80% of their time in the field.
Key Responsibilities:
Sales/Margin and Business Development:
  • Identify and pursue new business opportunities to achieve sales and margin targets.
  • Develop and implement strategic sales plans to expand the customer base.
  • Conduct market research to identify potential clients and understand their needs.
  • Present and manage Watsco Ventures and Technology Advancements
  • Maintain awareness of all HVAC contractors in the defined territory and develop relationships with key influencers/decision-makers of each target contractor.
  • Participate in HVAC and refrigeration seminars and local associations.
  • Convert new factory-authorized dealers and close non-performing accounts.

Client Relationship Management:
  • Actively build and maintain strong relationships with clients.
  • Conduct regular meetings and presentations to showcase our products/services.

Sales Process Management:
  • Manage the entire sales process from lead generation to closing deals.
  • Prepare and deliver compelling sales presentations and proposals.

Collaboration and Coordination:
  • Work closely with internal teams, assigned Account Manager(s) or Business Development Representative(s), marketing, product development, order management, technical services, and pricing, to ensure client satisfaction.
  • Collaborate with the marketing team to develop sales materials and campaigns.

Reporting and Analysis:
  • Document all sales activity performed in our CRM tool (Salesforce) for ongoing evaluation of the new business pipeline and measurements of existing sales.
  • Monitor and analyze sales and margin performance in Salesforce and BI.
  • Prepare regular reports on sales activities, pipeline status, and revenue forecasts.
  • Provide insights and recommendations based on data analysis to improve sales strategies.
  • Review monthly team accounts with the VP of Sales.

Other Tasks and Duties:
  • Perform other tasks and duties as needed.

Qualifications:
  • Proven experience in sales, with a track record of meeting or exceeding targets.
  • Exceptional interpersonal and communication skills.
  • Energetic, enthusiastic, and fun personality.
  • Ability to build rapport quickly and establish strong relationships.
  • Self-motivated, goal-oriented, and a go-getter attitude.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to work independently as well as part of a team.
  • Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

What We Offer:
  • Competitive incentive earnings
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for professional growth and career advancement.
  • A fun, energetic, and supportive work environment.
  • Regular team-building activities and company events.
  • Ongoing training and development to enhance your skills

Benefits:
  • Health Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance (Short-term and Long-term)
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement & Professional Development
  • Paid Vacation & Sick time
  • Company Paid Holiday's
  • 401(k) Plan with Employer Match
  • Employee Discount Program

Invitation to Apply
Full-time and part-time positions are available. To explore this exciting Account Executive opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
Qualifications:
  • Proven experience in sales, with a track record of meeting or exceeding targets.
  • Exceptional interpersonal and communication skills.
  • Energetic, enthusiastic, and fun personality.
  • Ability to build rapport quickly and establish strong relationships.
  • Self-motivated, goal-oriented, and a go-getter attitude.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to work independently as well as part of a team.
  • Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

Apply