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Customer Account Executive Jobs in Springfield, MA

Audacy, Inc.

Account Executive

Springfield, MA · On-site

$60K - $100K/yr

Account Executive Department: Sales Reporting To: Sales Manager Employment Type: Full-Time Work ... Provide exceptional customer service * Achieve sales objectives and goals * Continuously build your ...

Reconomy

Key Account Executive

Windsor, CT · On-site

$110K - $130K/yr

Key Account Executive Department: Sales & Account Management Employment Type: Permanent - Full Time ... Build and maintain a robust pipeline in CRM with accurate stage, value and close-date forecasting.

Audacy, Inc.

Account Executive

Springfield, MA · Hybrid

$60K - $100K/yr

Account Executive Department: Sales Reporting To: Sales Manager Employment Type: Full-Time Work ... Provide exceptional customer service * Achieve sales objectives and goals * Continuously build your ...

Audacy, Inc.

Account Executive

Springfield, MA · Hybrid

$60K - $100K/yr

Job Title: Account Executive Department: Sales Reporting To: Sales Manager Employment Type ... Provide exceptional customer service * Achieve sales objectives and goals * Continuously build your ...

AEG

Account Executive

Windsor, CT · On-site

Hartford Athletic is seeking an Account Executive, Integrated Sales who is a self-motivated ... Has knowledge and experience with CRM and ticket sales platforms, particularly HubSpot, Salesloft ...

CorVel Corporation

Account Executive I

East Hartford, CT · On-site

$60 - $100/hr

... The Account Executive is responsible for interacting with customers and prospects on an executive ... Presenting CorVel's services to prospective customers * Knowledge of CorVel's services and the ...

Corvel

Account Executive I

East Hartford, CT · Hybrid

$52K - $85K/yr

The Account Executive is responsible for interacting with customers and prospects on an executive level and acting as an extension of the client; selling new services, understanding and communicating ...

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Showing results 21-40

All JobsCustomer Account JobsCustomer Account Executive JobsCustomer Account Executive Jobs in Springfield, MA

Customer Account Executive information

See Springfield, MA salary details

$39.9K

$63.9K

$97.7K

How much do customer account executive jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer account executive in Springfield, MA is $63,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $88,200.00 per year, depending on experience, location, and employer.

What is a customer account executive?

Customer Account Executives are professionals responsible for managing relationships with clients, ensuring their satisfaction, and addressing any issues or concerns they may have. They act as the main point of contact between a company and its customers, handling account management, upselling services, and resolving problems to maintain long-term partnerships. Their role often involves communicating with clients, understanding their needs, and working with internal teams to deliver solutions that meet those needs.

What are the key skills and qualifications needed to thrive as a customer account executive?

To thrive as a Customer Account Executive, you need strong sales acumen, relationship management skills, and a background in business or communications, often supported by a bachelor’s degree. Proficiency with customer relationship management (CRM) software like Salesforce and familiarity with sales analytics tools are typically required. Exceptional communication, negotiation, and problem-solving abilities help individuals excel in building trust and resolving client concerns. These skills are vital for driving client satisfaction, revenue growth, and long-term business partnerships.

How does a customer account executive typically collaborate with other departments to resolve client issues?

Customer Account Executives work closely with teams such as sales, technical support, and billing to ensure client needs are met efficiently. When a client issue arises, they often act as the main point of contact, coordinating with internal experts to gather information and provide timely solutions. This cross-functional collaboration helps build trust with clients and ensures a seamless customer experience. Being proactive in communication and maintaining detailed records are key aspects of this collaborative process.

What is the difference between Customer Account Executive vs Customer Service Representative?

AspectCustomer Account ExecutiveCustomer Service Representative
CredentialsTypically requires sales experience, communication skills, and sometimes a bachelor’s degreeRequires strong communication skills, often a high school diploma or equivalent
Work EnvironmentSales-focused, client-facing, often in office or remote settingsSupport-focused, assisting customers via phone, email, or chat
Employer & Industry UsageCommon in sales-driven industries like telecom, finance, and techFound across various industries including retail, telecom, and service providers

The Customer Account Executive primarily focuses on sales, account growth, and client relationships, often working in a sales environment. In contrast, the Customer Service Representative handles customer inquiries, support, and issue resolution. While both roles require strong communication skills, the Customer Account Executive emphasizes sales and account management, whereas the Customer Service Representative centers on customer support and satisfaction.

Do you cold call as a customer account executive?

Customer account executives often engage in cold calling as part of their sales activities to generate new business opportunities. Cold calling requires strong communication skills and familiarity with customer relationship management (CRM) tools. However, the extent of cold calling varies by company and industry, with some roles focusing more on inbound leads or account management.

Is a customer account executive a stressful job?

A customer account executive role can be stressful due to the need to meet sales targets, handle customer complaints, and manage multiple accounts simultaneously. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments.

What are the most commonly searched types of Customer Account jobs in Springfield, MA?

The most popular types of Customer Account jobs in Springfield, MA are:

What are popular job titles related to Customer Account Executive jobs in Springfield, MA?

For Customer Account Executive jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Customer Account Executive jobs in Springfield, MA look for?

The top searched job categories for Customer Account Executive jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Customer Account Executive jobs?

Cities near Springfield, MA with the most Customer Account Executive job openings:

Customer Account Executive jobs near you
Infographic showing various Customer Account Executive job openings in Springfield, MA as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $63,857 per year, or $30.7 per hour.

Account Executive Officer/Sr. Underwriter - Hartford, CT

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Hartford, CT

$120K - $198K/yr

Full-time

Posted 9 days ago

Key responsibilities

  • Manage the profitability, growth, and retention of an assigned book of business.

  • Underwrite and negotiate complex customer accounts to minimize risk and maximize profitability.

  • Cultivate and maintain relationships with internal and external partners to create sales plans and identify cross-selling opportunities.

Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Underwriting
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$120,400.00 - $198,700.00
Target Openings
1
What Is the Opportunity?
National Property provides tailored property protection solutions for high value, complex risks across a wide array of industries.    The Account Executive Officer (AEO), National Property will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. This role is seen as a technical resource.    As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers.
What Will You Do?
Manage the profitability, growth, and retention of an assigned book of business.
Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability. Additionally, occasionally negotiate and procure reinsurance to underwrite complex accounts.
May facilitate the placement of foreign admitted policies, serve as a resource to field Account Executives on global underwriting capabilities, as well as assist in the business development activities for such global underwriting services.
Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
Identify and capture new business opportunities using consultative marketing and sales skills.
Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans.
May assist in the training and mentoring of less experienced Account Executives.
Perform other duties as assigned.

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