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Customer Account Executive Jobs in Springfield, MA

Account Executive

Springfield, MA · On-site

$60K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Executive Department: Sales Reporting To: Sales Manager Employment Type: Full-Time Work ... Provide exceptional customer service * Achieve sales objectives and goals * Continuously build your ...

Account Executive #1

Hartford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We combine innovation with strong customer relationships and a culture built on collaboration ... Account Executive #1 Hartford, CT - REMOTE Full Time Entravision is accelerating revenue growth ...

Senior Account Executive

West Hartford, CT · On-site

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will build a pipeline of qualified executive level opportunities from a focused account list ... Comfortable with CRM systems, LinkedIn, and modern prospecting tools * Ability to travel locally ...

Account & Relationship Manager

Glastonbury, CT · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Account & Relationship Executive is responsible for leveraging data to understand customer usage patterns and identifying opportunities to improve adoption, pursue a renewal, pursue incremental ...

Account & Relationship Manager

Glastonbury, CT · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Account & Relationship Executive is responsible for leveraging data to understand customer usage patterns and identifying opportunities to improve adoption, pursue a renewal, pursue incremental ...

Account & Relationship Manager

Glastonbury, CT · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Account & Relationship Executive is responsible for leveraging data to understand customer usage patterns and identifying opportunities to improve adoption, pursue a renewal, pursue incremental ...

Account Executive I

East Hartford, CT · On-site

$52K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Account Executive is responsible for interacting with customers and prospects on an executive level and acting as an extension of the client; selling new services, understanding and communicating ...

Showing results 21-40

Customer Account Executive information

See Springfield, MA salary details

$39.9K

$63.9K

$97.7K

How much do customer account executive jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer account executive in Springfield, MA is $63,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $88,200.00 per year, depending on experience, location, and employer.

How does a customer account executive typically collaborate with other departments to resolve client issues?

Customer Account Executives work closely with teams such as sales, technical support, and billing to ensure client needs are met efficiently. When a client issue arises, they often act as the main point of contact, coordinating with internal experts to gather information and provide timely solutions. This cross-functional collaboration helps build trust with clients and ensures a seamless customer experience. Being proactive in communication and maintaining detailed records are key aspects of this collaborative process.

What are the key skills and qualifications needed to thrive as a customer account executive?

To thrive as a Customer Account Executive, you need strong sales acumen, relationship management skills, and a background in business or communications, often supported by a bachelor’s degree. Proficiency with customer relationship management (CRM) software like Salesforce and familiarity with sales analytics tools are typically required. Exceptional communication, negotiation, and problem-solving abilities help individuals excel in building trust and resolving client concerns. These skills are vital for driving client satisfaction, revenue growth, and long-term business partnerships.

Is a customer account executive a stressful job?

A customer account executive role can be stressful due to the need to meet sales targets, handle customer complaints, and manage multiple accounts simultaneously. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments.

What is a customer account executive?

Customer Account Executives are professionals responsible for managing relationships with clients, ensuring their satisfaction, and addressing any issues or concerns they may have. They act as the main point of contact between a company and its customers, handling account management, upselling services, and resolving problems to maintain long-term partnerships. Their role often involves communicating with clients, understanding their needs, and working with internal teams to deliver solutions that meet those needs.

What is the difference between Customer Account Executive vs Customer Service Representative?

AspectCustomer Account ExecutiveCustomer Service Representative
CredentialsTypically requires sales experience, communication skills, and sometimes a bachelor’s degreeRequires strong communication skills, often a high school diploma or equivalent
Work EnvironmentSales-focused, client-facing, often in office or remote settingsSupport-focused, assisting customers via phone, email, or chat
Employer & Industry UsageCommon in sales-driven industries like telecom, finance, and techFound across various industries including retail, telecom, and service providers

The Customer Account Executive primarily focuses on sales, account growth, and client relationships, often working in a sales environment. In contrast, the Customer Service Representative handles customer inquiries, support, and issue resolution. While both roles require strong communication skills, the Customer Account Executive emphasizes sales and account management, whereas the Customer Service Representative centers on customer support and satisfaction.

What are the most commonly searched types of Customer Account jobs in Springfield, MA?

The most popular types of Customer Account jobs in Springfield, MA are:

What are popular job titles related to Customer Account Executive jobs in Springfield, MA?

For Customer Account Executive jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Customer Account Executive jobs in Springfield, MA look for?

The top searched job categories for Customer Account Executive jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Customer Account Executive jobs?

Cities near Springfield, MA with the most Customer Account Executive job openings:

Infographic showing various Customer Account Executive job openings in Springfield, MA as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $63,857 per year, or $30.7 per hour.

Account Executive

Audacy, Inc.

Springfield, MA • On-site

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Audacy rating

5.5

Company rating: 5.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

71st of 76 rated media


Job description

Overview
Job Title: Account Executive
Department: Sales
Reporting To: Sales Manager
Employment Type: Full-Time
Work Arrangement: On-site/Hybrid
Job Description:
Attention experienced and successful media sales professionals!
  • Are you passionate about helping businesses grow and achieve their marketing objectives?
  • Do you want to make a difference in the community?
  • Do you want a support team that allows you to stay in front of clients?
  • Do you want to be part of a team that has an average tenure of over 25 years?

Audacy Springfield is looking to add to our team a dynamic sales professional who is truly one of the BEST of the BEST!
Are you a sales superstar, looking for an extraordinary opportunity? Audacy Springfield is searching for the best. You won't find a more dedicated and loyal team anywhere else. Our average tenure is 25 years, with some over 35 years!
Imagine selling for legendary stations like 94.7 WMAS, WEEI, and Red Sox Radio. Audacy is the top local audio and digital company in the business.
You will make real money while making a real difference in our area. A full support team for all our digital & audio products. SEM, SEO, Social, display, podcasting and all things audio. Our recent 94.7 WMAS Children's Miracle Network Radiothon raised over $302,000 in just two days...Right from our studio home at the Basketball Hall of Fame... You will also have access to concerts, events, Red Sox and Patriots games for you and your clients.
Audacy has extensive digital marketing assets, widely attended events with unique sponsorship opportunities, and our e-commerce platform. In addition to our local outreach, you will have access to sell on a national level across all 48 Audacy markets, and be handsomely compensated for it! Audacy offers an attractive base salary, bonus compensation plus lucrative commissions beyond quota attainment. Our ideal candidate is self-motivated, creative, curious, proactive problem solver, tenacious, detail-oriented, money-motivated and would approach this job as if they were their own CEO. You should have an array of successful business relationships to speak proudly about.
Why you will want to join our sales team at Audacy and what can we offer you:
  • Ability to create highly successful multi-platform advertising campaigns including the broad reach of broadcast radio, internet radio plus targeted digital solutions, with killer lifestyle events and e-commerce
  • Access to selling on a national level within 48 Audacy markets
  • On-going coaching and training and development
  • We give our sales team the resources and support they need to be successful and earn a great income
  • Opportunity to bring innovative marketing ideas to life that make a difference for your clients and their businesses
  • You would be surrounded by other creative, collaborative, high energy people

Pay Transparency:
The anticipated starting salary range for Springfield-based individuals expressing interest in this position is $60,000.00/Yr.-$100,000.00/Yr..
Salary to be determined by the education, experience, knowledge, skills, abilities and location of the applicant, as well as internal and external equity.
Audacy offers employees who are eligible for benefits with a comprehensive benefits package which includes: a health care coordinator, medical, dental, vision, mental health, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, flex-time away/vacation days, personal, parental, volunteer), 401(k) retirement plan, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance.
This is an evergreen posting. We are always on the lookout for exceptional talent to join our dynamic team. While we may not have an immediate opening, we are continuously building a roster of talented individuals who are interested in becoming a part of our organization when opportunities arise. By submitting your application, you will become part of our talent pool. We appreciate your interest in joining our team and look forward to reviewing your application.
Responsibilities
What You'll Do:
  • Build strong relationships with advertisers to ensure their success and repeat business
  • Proactively develop new business by using all of our advertising and marketing assets
  • Continuously learning and training on new assets and marketing techniques
  • Create marketing campaigns and strategically sell to local and regional decision makers
  • Close business and oversee the execution of the marketing campaign and exceed client expectations
  • Provide exceptional customer service
  • Achieve sales objectives and goals
  • Continuously build your knowledge of industry trends, opportunities, and innovations

Qualifications
Required & Preferred:
The ideal candidate must:
  • Proven success in selling media, event/sponsorship sales, or digital platforms.
  • Ability to develop new business and manage sales with a proven track record of exceeding goals
  • Thorough understanding of advertising and marketing including digital, audio, event and interactive.
  • A creative mind to put together unique campaigns focused on solving client needs
  • Strong problem solving skills - you're someone who identifies a problem as an opportunity to develop business
  • A positive attitude and a desire to continuously grow your income
  • Possess a hunter mentality with cold calling/prospecting experience
  • Have a proven ability to negotiate and close with a high level of success, and must easily build relationships
  • Consistently driving game-changing results, this individual knows how to identify, develop, and present customized solutions to clients using non-traditional and digital concepts
  • With excellent written and oral communication skills, this individual easily commands the room during presentations
  • Able to multi-task with a high degree of time management and organizational skills
  • We are looking for driven individuals who refuse to lose or compromise their level of success
  • In keeping with the other members of the Audacy team, the #1 trait we look for is a "WINNING ATTITUDE"
  • Working knowledge of Google Workspace, MS Office (Outlook, Word, Excel, and Power Point) required.
  • A valid driver's license, satisfactory completion of a motor vehicle record check, and, if the position requires use of applicant's own vehicle, proof of insurance, is required.

Important Notes:
Please be aware that Audacy will never ask you to send money at any point during the hiring process. Communication from legitimate Audacy representatives will only come from email addresses ending in @audacy.com. If you receive any suspicious requests or communications, please verify their authenticity before responding.
#LI-AP1
About Us
Audacy is a leading audio content and entertainment company. As champions of audio, we connect with people in the moments that matter - delivering trusted local news, passionate sports and your favorite music across 220+ radio stations, premium podcasts, live events and digital experiences that reach more than 200 million listeners every month.
We create compelling content, foster deeply engaged audiences and deliver outcomes that matter for advertisers. Learn more at www.audacyinc.com and join the conversation on LinkedIn, X, Facebook and Instagram.
EEO
Audacy is an Equal Opportunity Employer. Audacy affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Audacy, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-610-660-5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.

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