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Customer Account Manager Jobs in Springfield, MA

Clarest Health

Nurse Account Manager

Hartford, CT · On-site

$100K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're seeking a Registered Nurse-level Field-Based Account Manager who takes initiative, solves ... Strong customer service orientation with the ability to manage customer relationships, resolve ...

Coca-Cola Northeast

Account Manager Relief

South Windsor, CT · Hybrid

$72K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build a career where your work matters to the business, the customer, and the communities we serve ... The Account Manager Relief acts as a back-up for the primary Account Manager. In this role, the ...

NY Marketing Firm

Account Manager - Entry Level

Hartford, CT

$44K - $53K/yr

Company Description POWERED BY PEOPLE Account Management - Entry Level Apply and interview now for ... We specialize in dealing with customers face to face on behalf of these companies to help them keep ...

NY Marketing Firm

Account Manager - Entry Level

Hartford, CT

$44K - $53K/yr

Company Description POWERED BY PEOPLE Account Management - Entry Level Apply and interview now for ... We specialize in dealing with customers face to face on behalf of these companies to help them keep ...

TicketNetwork

CL Account Manager

South Windsor, CT · On-site

  • Retirement

The Account Manager delivers live training sessions, supports account creation and onboarding ... Act as the point of contact and handle customers' individual needs as new functionality and ...

RCN Capital LLC

CL Account Manager

South Windsor, CT · On-site

  • Retirement

The Account Manager delivers live training sessions, supports account creation and onboarding ... Act as the point of contact and handle customers' individual needs as new functionality and ...

PLATINUM POINT EXECUTIVES INC

Be Seen First

Entry Level Account Manager

West Hartford, CT · On-site

$60K - $80K/yr

We are seeking an Entry Level Account Manager to join our team ... You will resolve customer questions and offer solutions to drive company revenue. Responsibilities:

ABB

Group Account Manager

Bloomfield, CT · Remote

$163K - $261K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As the Group Account Manager, Meta - Data Center Segment, you will have the opportunity to develop ... Builds deep customer understanding to shape sales strategies, identify risks/opportunities, and ...

PLATINUM POINT EXECUTIVES INC

Be Seen First

Entry Level Account Manager

West Hartford, CT · On-site

$60K - $80K/yr

We are seeking an Entry Level Account Manager to join our team ... You will resolve customer questions and offer solutions to drive company revenue. Responsibilities:

Palo Alto Networks

Territory Account Manager

Hartford, CT · On-site

$363K/yr

Your Career The Major Account Manager partners with our customers to secure their entire digital experience. You're motivated by the desire to solve critical challenges facing our customer's secure ...

Smiths Group

Sales Account Manager

Springfield, MA · On-site

We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. The Sales Account Manager is responsible for ...

Smiths Group

Sales Account Manager

Hartford, CT · On-site

We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. The Sales Account Manager is responsible for ...

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Showing results 21-40

All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Springfield, MA

Customer Account Manager information

See Springfield, MA salary details

$25.9K

$47.2K

$74.7K

How much do customer account manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer account manager in Springfield, MA is $47,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $53,800.00 per year, depending on experience, location, and employer.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

What are the most commonly searched types of Customer Account jobs in Springfield, MA?

The most popular types of Customer Account jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Customer Account Manager jobs?

Cities near Springfield, MA with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,165 per year, or $22.7 per hour.

Nurse Account Manager

Clarest Health

Hartford, CT • On-site

$100K - $105K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Clarest Health rating

8.2

Company rating: 8.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

14th of 112 rated pharmacies

Job description

Description
At Clarest Health , we are dedicated to transforming patient care by providing innovative and efficient pharmacy services to healthcare facilities. Our commitment to excellence ensures that our automated dispensing solutions streamline medication management, improve patient outcomes, and enhance the overall efficiency of healthcare operations. As a part of the Clarest Health team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.
We're seeking a Registered Nurse-level Field-Based Account Manager who takes initiative, solves problems proactively, and builds strong relationships. In this role, you'll be the main link between our closed-door pharmacy and the long-term care communities we serve. You'll ensure exceptional service through regular site visits, staff training, and smooth implementation of pharmacy technology, keeping communication clear between our pharmacy and client teams. If you're motivated by connections, driven to improve outcomes, and committed to quality care, we'd love to hear from you.
Location: Field-Based - Connecticut Region
Salary : Salary starting between $100k - $105k + Substantial Mileage Reimbursement
Schedule: Monday - Friday, Day Working Hours
Travel Requirement: 70% + (Travel Reimbursement Provided)
Transportation: This role requires a valid driver's license and valid car insurance
Reports To: Account Management Leadership Team
What We Offer:
  • Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay)
  • Free Virtual Care - Telemedicine
  • Flexible Spending and Health Saving Accounts
  • Substantial PTO Offering in Year One, with an Increase After Your First Year
  • Travel Mileage Reimbursement
  • 401k with company match
  • Referral Bonuses
  • Life Insurance
  • Pet Insurance
  • Legal Insurance
  • Make a difference in the lives of others!
  • We are growing and that means more opportunities
Key Responsibilities:
  • Conduct regular site visits to monitor service quality, address client needs, and build strong relationships.
  • Partner with facility and corporate leaders to ensure satisfaction, retention, and effective communication.
  • Lead meetings, calls, and training sessions (virtual or on-site) to support staff education and share pharmacy updates.
  • Oversee new facility onboarding and transitions, including setup, training, and operational support.
  • Support adoption of pharmacy technology tools and troubleshoot issues as needed.
  • Document visits, client interactions, and follow-up actions in line with company guidelines.
  • Collaborate with pharmacy leadership and internal teams to resolve issues and maintain high service standards.
  • Maintain compliance with Clarest's Code of Conduct and all regulatory and reporting requirements.
Qualifications:
  • Must have an active RN license in good standing
  • Must have strong working knowledge of Long-Term Care operations and workflows (required)
  • At least 3 years of relevant experience in Account Management (preferred)
  • Must possess a valid driver's license in good standing and active car insurance
Skills + Abilities:
  • Must be able to communicate clearly and effectively, both verbally and in writing, with facility staff an d internal teams
  • Ability to motivate and lead teams, as well as develop and implement training materials for community/facility staff
  • D emonstrated ability to identify issues, investigate concerns, and develop and implement solutions
  • Strong customer service orientation with the ability to manage customer relationships, resolve complaint s and ensure satisfaction
  • A bility to lift up to 40 lbs. , drive, and travel up to 70% of the time

What Clarest Health employees say

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