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Cruise Ship Learning Development Manager Jobs in Virginia

American Cruise Lines

Deckhand

Mount Vernon, VA · On-site

$1.0K - $1.4K/wk

This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise ...

American Cruise Lines

Housekeeper

Mount Vernon, VA

$1.0K - $1.4K/wk

This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise ...

American Cruise Lines

Housekeeper

Mount Vernon, VA · On-site

$1.0K - $1.4K/wk

This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise ...

American Cruise Lines

Dishwasher

Mount Vernon, VA · On-site

$1.0K - $1.4K/wk

This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise ...

American Cruise Lines

Deckhand

Mount Vernon, VA · On-site

$1.0K - $1.4K/wk

This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise ...

American Cruise Lines

Dishwasher

Mount Vernon, VA · On-site

$1.0K - $1.4K/wk

This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise ...

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Cruise Ship Learning Development Manager information

What is the difference between Cruise Ship Learning Development Manager vs Cruise Ship Training Coordinator?

AspectCruise Ship Learning Development ManagerCruise Ship Training Coordinator
Primary RoleDesigns and oversees employee training programs and learning initiatives onboardCoordinates and facilitates specific training sessions for crew members
Required CredentialsRelevant certifications in training, hospitality, or education; experience in learning developmentBasic certifications in safety and hospitality; training facilitation experience
Work EnvironmentStrategic planning, team management, and program development onboardHands-on training delivery and coordination during shifts onboard
Industry UsageCommonly used in larger cruise lines with dedicated learning departmentsUsed across various cruise lines for crew training sessions

The Cruise Ship Learning Development Manager focuses on creating and managing comprehensive training programs, while the Cruise Ship Training Coordinator handles the execution of specific training sessions. Both roles are essential for crew development but differ in scope and responsibilities.

How does a cruise ship learning development manager typically collaborate with various departments onboard to deliver training programs?

As a Cruise Ship Learning Development Manager, you’ll work closely with department heads and supervisors across hospitality, guest services, housekeeping, and technical teams to identify training needs and tailor programs accordingly. Collaboration often involves coordinating schedules to minimize disruption to daily operations and ensuring that training aligns with both company standards and maritime regulations. Regular meetings and feedback sessions with department leaders are key to continuously improving learning initiatives and supporting crew development. This cross-departmental teamwork helps ensure the ship’s staff deliver exceptional guest experiences and maintain safety protocols.

What are the key skills and qualifications needed to thrive as a cruise ship learning development manager?

To thrive as a Cruise Ship Learning Development Manager, you need expertise in instructional design, adult learning principles, and experience in training delivery, typically supported by a degree in education or HR and relevant certifications. Familiarity with learning management systems (LMS), e-learning authoring tools, and performance evaluation software is common in this role. Strong leadership, cross-cultural communication, and adaptability are vital soft skills for engaging diverse crew members and facilitating continuous improvement on board. These skills and qualities are essential to ensure efficient crew development, compliance with maritime standards, and a high-quality guest experience.

What does a cruise ship learning development manager do?

A Cruise Ship Learning Development Manager is responsible for organizing and delivering training programs for crew members onboard a cruise ship. Their role includes assessing training needs, developing educational materials, and ensuring that all staff meet regulatory and company standards for safety, customer service, and job performance. They work closely with department heads to facilitate ongoing professional development and ensure a high standard of service for guests. Additionally, they may coordinate onboarding for new employees and monitor the effectiveness of training initiatives.
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Cruise Ship Learning Development Manager jobs near you

Coordinator, Learning and Development

National Ready Mixed Concrete Association

Alexandria, VA • On-site

$63K - $85K/yr

Full-time

Posted 8 days ago

Job description

Position: Coordinator, Learning and Development
Organization: National Ready Mixed Concrete Association (NRMCA)
Location: Preference Alexandria, VA
Reporting Relationship: Vice President, Learning & Development
Website:
Position Summary
The Coordinator, Learning and Development provides administrative, operational, and coordination for NRMCA's learning, certification, credentialing, and workforce development programs. The position helps ensure that courses, certification processes, learner records, program materials, and participant communications are accurate, organized, timely, and delivered consistently with established standards.
Working under the direction of the Vice President of Learning and Development and within the established strategy, standards, and priorities, this role supports structured and repeatable course delivery. The Coordinator does not set learning strategy, curriculum standards, or portfolio direction; rather, the position supports the Director and Vice President by keeping program operations, records, materials, and processes reliable and responsive.
This role serves as an operational backbone for the learning and certification functions by coordinating course setup, maintaining certification records, supporting learning systems, routing inquiries, assisting faculty and participants, and helping close the loop after each program. Through accurate execution and strong service, the Coordinator strengthens the participant's experience, protects certification credibility, and supports NRMCA's ability to deliver greater member value through learning and workforce development.
Primary Responsibilities
Certification Administration & Records Management
Administers certification processes and records in accordance with established standards, helping ensure accurate documentation, reliable workflows, and timely participant support.
  • Administer assigned certification processes, including applications, renewals, status tracking, documentation, and related participant communications.
  • Maintain accurate, complete, and audit-ready certification records and support documentation.
  • Support certification workflows, deadlines, exam or assessment coordination, certificate issuance, and post-program closeout activities.
  • Respond to certification inquiries, resolve routine questions, and route technical or policy questions to the Director or Vice President as appropriate.

Course Coordination and Materials Support
Supports the preparation, maintenance, and coordination of course and certification materials so that learning programs are delivered with consistency and accuracy.
  • Assist with updates to course materials, certification programs, participant guides, facilitator materials, forms, templates, and related learning assets as directed by the Vice President and/or Director.
  • Coordinate review schedules, collect feedback, route materials to subject matter experts and faculty, and track outstanding content updates.
  • Maintain the curriculum and content library, including current versions, archived materials, templates, file naming, and document organization.
  • Support consistency between approved program design, published materials, delivery resources, and learner-facing information.

Program Delivery and Logistics Support
Coordinates administrative and logistical details that help courses and certification programs run smoothly before, during, and after each learning event.
  • Support course and certification delivery in coordination with the Meetings department, instructors, faculty, participants, and other NRMCA staff.
  • Coordinate course setup, rosters, participant communications, materials preparation, faculty support, and post-program follow-up.
  • Confirm that required materials, schedules, learner instructions, and delivery resources are prepared and available before each program.
  • Track delivery issues, participant questions, material corrections, and follow-up items so they can be resolved promptly and documented for future improvement.
  • Help minimize administrative errors, inconsistencies, and post-program corrections through careful preparation, documentation, and follow-through.

Learning Systems and Learner Records Management
Maintains learner information, course setup, and program records in the Learning Management System to support accurate reporting and a reliable learner experience.
  • Maintain learner records, course information, enrollment data, completion status, certification status, and related program data within the Learning Management System (LMS) and other designated systems.
  • Set up courses, upload or update learning assets, maintain learner-facing information, and support basic LMS configuration for assigned programs.
  • Support alignment between the LMS, AMS, registration, assessment, and reporting systems as directed by the Director and in coordination with appropriate staff.
  • Provide basic technical assistance to participants using the LMS and route complex system issues to the appropriate internal or external support resource.

Cross Functional Coordination and Support
Provides coordination across departments and with learners, faculty, and members to support successful program delivery and excellent member experience.
  • Coordinate with Strategic Operations, Membership, Meetings and Events, Communications, IT, Finance, faculty, and external partners on assigned program needs and timelines.
  • Route inquiries, maintain documentation, track action items, and support consistent communication to stakeholders.
  • Participate in meetings and discussions as assigned by the Vice President and Director.
  • Provide support to learners, faculty, members, partners, and colleagues in a professional and timely manner.

Qualifications
Required
  • Bachelor's degree preferred or equivalent combination of education and relevant experience will be considered.
  • Two or more years of experience in program coordination, education administration, certification support, association operations, customer service, database support, or a related role.
  • Strong written and spoken English communication skills.
  • Experience maintaining accurate records, coordinating workflows, supporting customers or participants, and managing details across multiple deadlines.
  • Working knowledge of Microsoft Office, including Word, PowerPoint, Excel, Outlook, and Teams.
  • Ability to learn and use AMS, LMS, registration, survey, project-management, and assessment platforms such as iMIS, Path LMS, Cvent, Monday.com, FlexiQuiz, Slido, or similar tools.
  • Ability to work in a matrixed environment across departments and with internal and external stakeholders.

Preferred
  • Association or nonprofit experience.
  • Experience supporting certification, credentialing, course delivery, or professional education programs.
  • Experience working with AMS and LMS platforms and other technical systems or tools.
  • Familiarity with learning and development processes, certification guidelines, course evaluation, or adult-learning program operations.

Skills and Competencies
  • Attention to detail and commitment to accurate records, clean documentation, and reliable follow-through.
  • Customer centered approach to support learners, faculty, members, partners, and colleagues.
  • Ability to receive direction, clarify expectations, incorporate feedback, and improve work products.
  • Professionalism, discretion, and responsiveness in all functions of the role.
  • Curiosity, accountability, adaptability, and commitment to continuous improvement.
  • Resourceful, collaborative, and solutions oriented to solving routine operational issues.
  • Willingness to support teammates and contribute to a positive, high-performing culture.
  • The kind of colleague a colleague would like to have.

The preferred work location is NRMCA's Alexandria, VA, office location following a hybrid work schedule typically requiring three days a week in the office. Parking is provided.
Anticipated travel is 4-6 weeks per year.
The National Ready Mixed Concrete Association is an Equal Opportunity Employer. We welcome diversity in our workforce and encourage all qualified applicants to apply.

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