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Cruise Ship Learning Development Manager Jobs in Virginia

American Cruise Lines

Marine Engineer

Norfolk, VA · On-site

... US-Flagged cruise ships. The Marine Engineer directs the maintenance, repair and regulatory ... Manages expenses and assists with annual winter maintenance budget. * Supports large scale projects ...

American Cruise Lines

Marine Engineer

Norfolk, VA

... US-Flagged cruise ships. The Marine Engineer directs the maintenance, repair and regulatory ... Manages expenses and assists with annual winter maintenance budget. * Supports large scale projects ...

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Cruise Ship Learning Development Manager information

What is the difference between Cruise Ship Learning Development Manager vs Cruise Ship Training Coordinator?

AspectCruise Ship Learning Development ManagerCruise Ship Training Coordinator
Primary RoleDesigns and oversees employee training programs and learning initiatives onboardCoordinates and facilitates specific training sessions for crew members
Required CredentialsRelevant certifications in training, hospitality, or education; experience in learning developmentBasic certifications in safety and hospitality; training facilitation experience
Work EnvironmentStrategic planning, team management, and program development onboardHands-on training delivery and coordination during shifts onboard
Industry UsageCommonly used in larger cruise lines with dedicated learning departmentsUsed across various cruise lines for crew training sessions

The Cruise Ship Learning Development Manager focuses on creating and managing comprehensive training programs, while the Cruise Ship Training Coordinator handles the execution of specific training sessions. Both roles are essential for crew development but differ in scope and responsibilities.

How does a cruise ship learning development manager typically collaborate with various departments onboard to deliver training programs?

As a Cruise Ship Learning Development Manager, you’ll work closely with department heads and supervisors across hospitality, guest services, housekeeping, and technical teams to identify training needs and tailor programs accordingly. Collaboration often involves coordinating schedules to minimize disruption to daily operations and ensuring that training aligns with both company standards and maritime regulations. Regular meetings and feedback sessions with department leaders are key to continuously improving learning initiatives and supporting crew development. This cross-departmental teamwork helps ensure the ship’s staff deliver exceptional guest experiences and maintain safety protocols.

What are the key skills and qualifications needed to thrive as a cruise ship learning development manager?

To thrive as a Cruise Ship Learning Development Manager, you need expertise in instructional design, adult learning principles, and experience in training delivery, typically supported by a degree in education or HR and relevant certifications. Familiarity with learning management systems (LMS), e-learning authoring tools, and performance evaluation software is common in this role. Strong leadership, cross-cultural communication, and adaptability are vital soft skills for engaging diverse crew members and facilitating continuous improvement on board. These skills and qualities are essential to ensure efficient crew development, compliance with maritime standards, and a high-quality guest experience.

What does a cruise ship learning development manager do?

A Cruise Ship Learning Development Manager is responsible for organizing and delivering training programs for crew members onboard a cruise ship. Their role includes assessing training needs, developing educational materials, and ensuring that all staff meet regulatory and company standards for safety, customer service, and job performance. They work closely with department heads to facilitate ongoing professional development and ensure a high standard of service for guests. Additionally, they may coordinate onboarding for new employees and monitor the effectiveness of training initiatives.
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Cruise Ship Learning Development Manager jobs near you

Associate Learning & Development Trainer, Associate Learning & Development

Amazon

Richmond, VA • On-site

Full-time

Posted 23 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,062 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

*This listing is to support various openings across the US and Canada*
Join Amazon's Transportation Operations Management (TOM) team as an Associate Learning & Development Trainer and play a crucial role in shaping our transportation network's future. In this DOT-regulated position, you'll combine your transportation expertise with hands-on training delivery to develop our Transportation Associates' (TAs) critical skills. You'll lead classroom, virtual, and yard training sessions, focusing on safety, operational excellence, and compliance.

This role offers a unique opportunity to impact one of the world's largest transportation networks while developing your own skills in training delivery and operational support.
Key job responsibilities
Training Delivery
Deliver standardized classroom, virtual, and hands-on training following established curriculum
Conduct comprehensive new hire onboarding covering yard safety, equipment operation, and Amazon policies
Provide continuous education programs including safety refreshers and operational updates
Over-the-Road (OTR) Training
Deliver safe driving techniques and defensive driving principles
Ensure compliance with DOT requirements through proper vehicle inspections and documentation
Train associates on route planning, navigation, and emergency response protocols
Safety and Operations
Execute yard safety observations and provide real-time coaching to Transportation Associates
Support yard operations during high-volume events through yard management and shuttling
Partner with site leadership to maintain safety standards and operational excellence
Documentation and Compliance
Maintain accurate training records including attendance, completion, and safety observations
Track and report training metrics while providing feedback on program effectiveness
Ensure compliance with Amazon policies, safety protocols, and DOT regulations
A day in the life
Your day might begin with a virtual training session on compliance updates or safety protocols. You could then transition to hands-on yard training, demonstrating proper equipment operation and safety practices. In the afternoon, you might conduct over-the-road training, working one-on-one with associates to develop their driving skills

During peak periods, you'll flex between training delivery and supporting critical yard operations. Throughout the day, you'll document training completion, provide coaching, and ensure all activities comply with DOT regulations.
About the team
The Associate Learning and Development (ALD) Training Delivery Team implements comprehensive transportation training programs through hands-on and classroom instruction. Our team collaborates with cross-organizational stakeholder groups to deliver high-quality, timely training that drives operational success and maintains safety excellence

Through engaging instructional techniques and practical skills building, we create an environment that encourages continuous learning and curiosity among transportation associates. We are change champions that challenge the status quo.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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