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Crm System Jobs (NOW HIRING)

DJ&A

CRM Manager

Bozeman, MT · On-site

$40 - $50/hr

The CRM Manager is both a hands-on system owner and a strategic partner to DJ&A's business development and marketing team. This position is ideal for someone who enjoys building structured systems ...

Air Apps

CRM Specialist

San Francisco, CA · On-site

$73K - $115K/yr

The Role As a CRM Specialist at Air Apps, you will be responsible for managing and optimizing customer relationship management (CRM) systems and email marketing campaigns . You will work on drip ...

Ten Group

CRM Manager

Las Vegas, NV · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Ten Group

CRM Manager

Las Vegas, NV · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

I-Center California

CRM Manager

Los Angeles, CA · On-site

Position Title: CRM Manager Reports To: Deputy Director of Operations & Culture About Us The ... Experience eliciting detailed requirements from system users * Experience designing Salesforce ...

Ten Group

CRM Manager

New York, NY

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Swivel CRM

Account Manager - Swivel CRM

Boise, ID · On-site +1

What You'd Be Getting IntoAt Swivel CRM, our Account Managers don't just "manage accounts." That ... Our concierge service sets up the system to personalize each step in the customer journey. Also ...

Advertise Purple

CRM Manager

Los Angeles, CA · Remote

$85K - $110K/yr

Title: CRM Manager Manager: Chief Growth Officer Location: Remote / United States Compensation: $85 ... The Revenue Operations Manager owns the systems, data infrastructure, and operational processes ...

The Aspen Group

Manager, CRM

Chicago, IL · On-site

$110K - $125K/yr

Support the development and execution of CRM strategies aligned with brand and marketing objectives, owning priority customer journey touchpoints and lifecycle to guide messaging, timing, and ...

Decision Foundry

CRM Manager

New York, NY · On-site

$85K - $103K/yr

As the CRM Manager for North America, you will own the local strategy and end-to-end execution ... Global Partnership & Systems * Lifecycle Management: Partner with global to improve opportunities ...

Berkshire Hathaway Automotive

CRM Consultant

Irving, TX · On-site

Train users and managers on CRM, ILM, and related systems (DealerSocket, Xtime, etc.). * Interface with CRM/ILM vendors and third-party lead providers. * Ensure dealers stay compliant with OEM lead ...

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How much do crm system jobs pay per year?

As of May 30, 2026, the average yearly pay for crm system in the United States is $74,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is a CRM System job?

A CRM System job typically involves managing and optimizing Customer Relationship Management (CRM) software to improve customer interactions, sales processes, and business relationships. Professionals in this role may configure and maintain the CRM system, analyze data, and provide user support to ensure efficient usage. They often work closely with sales, marketing, and customer service teams to streamline workflows and enhance customer engagement.

What are the key skills and qualifications needed to thrive in the Crm System position, and why are they important?

To thrive as a CRM System Administrator or Specialist, you need a strong understanding of customer relationship management concepts, data management, and business processes, typically supported by a degree in information systems or a related field. Proficiency in CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valued. Attention to detail, problem-solving skills, and effective communication are critical soft skills for collaborating with teams and translating business requirements into technical solutions. These skills ensure the CRM system is optimized, user adoption is high, and business goals are efficiently supported.

What are some common challenges faced by CRM System Administrators and how can they overcome them?

CRM System Administrators often face challenges such as ensuring data accuracy, managing system integrations, and encouraging user adoption across various departments. Addressing these challenges typically involves implementing rigorous data validation processes, staying up to date with evolving CRM features, and providing thorough user training and support. Effective collaboration with sales, marketing, and IT teams is essential for troubleshooting issues and aligning the CRM with organizational goals. By proactively identifying gaps and championing best practices, CRM System Administrators can foster a seamless and effective user experience while driving overall business success.
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Crm System jobs near you
Infographic showing various Crm System job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $74,500 per year, or $35.8 per hour.

CRM Manager

DJ&A

Bozeman, MT • On-site

$40 - $50/hr

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

Job description

CRM Manager (Deltek VantagePoint)

Location: Missoula, MT (preferred) or remote within the U.S. (hybrid considered)

Employment Type: Full-time


About DJ&A

At DJ&A, you'll join a multidisciplinary professional services firm where our team plays a central role in delivering public-facing infrastructure projects across the western U.S. We’re dedicated to making a positive impact both in our industry and in the communities we serve. If you’re a driven, talented professional looking for purpose, challenge, and the opportunity to work with a fantastic team across remarkable locations and to make a meaningful impact, DJ&A is the place where your skills, ideas, and ambitions will thrive. We invite you to contribute to our ongoing success and advance your career at DJ&A.


Role Overview

DJ&A is preparing to transition from our current CRM platform to Deltek VantagePoint, and we are seeking a CRM Manager to lead this implementation and establish the foundation for long-term success.

This role will guide the firm through system configuration, data migration, workflow design, governance development, and firmwide rollout, with a target implementation by year-end. Following launch, the CRM Manager will serve as system owner, driving adoption, reporting, and continuous improvement across cross-functional teams.

The CRM Manager is both a hands-on system owner and a strategic partner to DJ&A’s business development and marketing team. This position is ideal for someone who enjoys building structured systems, leading change across teams, and translating CRM data into actionable business insight.

Indicators of success in this role include:

  • A successful CRM transition to Deltek VantagePoint by year-end, including clean and validated data migration
  • Clearly defined workflows, governance standards, and stage-gate processes that support consistent go/no-go decisions and accurate pipeline reporting
  • Improved CRM data completeness, accuracy, and accountability
  • Strong user adoption and engagement across business development and technical teams
  • Consistent integration of CRM insights into proposal strategy and business development performance

The ideal candidate values quality and clarity, is comfortable leading structured change, and thrives in a collaborative, relationship-driven environment where integrity, accountability, and people matter.


Key ResponsibilitiesCRM Transition and Implementation Leadership (Year 1 Priority)
  • Lead DJ&A’s transition from their current CRM platform to Deltek VantagePoint.
  • Partner with leadership to define CRM strategy, governance framework, and success metrics.
  • Configure system architecture, fields, workflows, permissions, and stage-gate processes aligned with business development and proposal operations.
  • Oversee CRM data audit, cleanup, mapping, and migration from the legacy system
  • Develop and execute a structured CRM rollout strategy and training plan to drive successful firmwide CRM adoption.
  • Develop post-launch support structure and continuous improvement roadmap.
Ongoing CRM Ownership & Optimization
  • Serve as the firm-wide administrator and subject matter expert for the Deltek VantagePoint CRM platform.
  • Maintain and continuously improve CRM structures, workflows, and permissions, and data governance standards.
  • Monitor system health, data integrity, and adherence to established processes.
User Adoption, Training & Support
  • Drive CRM adoption across business development, marketing, and technical staff.
  • Develop and deliver user training, documentation, and guidance tailored to different roles.
  • Provide ongoing support to users, helping teams efficiently enter, retrieve, and interpret CRM data.
  • Identify adoption gaps and implement practical solutions to improve engagement.
Business Development, Pipeline, and Proposal Integration
  • Align CRM usage business development goals and growth strategy.
  • Design and maintain opportunity stage-gate processes, data standards, and data governance policies that support consistent go/no-go decision-making.
  • Establish clear accountability frameworks and processes so technical staff maintain accurate and timely opportunity data.
  • Monitor pipeline data quality, proactively identifying gaps and working with technical teams to resolve them.
  • Collaborate with proposal leadership to define how CRM data is used throughout the proposal lifecycle, including capture planning, teaming, resume/project selection, and post-submittal tracking
  • Ensure client intelligence, relationship data, and win/loss insights are consistently incorporated into pursuit strategy discussions
Reporting, Dashboards & Insights
  • Develop and maintain dashboards and reports that provide clear visibility into pipeline health, client activity, and business development performance.
  • Translate CRM data into actionable insights for leadership and proposal teams.
  • Continuously refine reporting to meet evolving business needs.
Process Improvement & Cross-Functional Coordination
  • Document and improve CRM‑related business development processes.
  • Coordinate with business development, operations, and IT as needed to ensure CRM aligns with firm-wide workflows.
  • Support CRM‑related change‑management initiatives, including system enhancements and upgrades.

You Will Thrive in This Role If You:
  • Enjoy owning systems and processes end-to-end and making them better over time
  • Value clarity, consistency, and quality in data and decision‑making
  • Take pride in building tools and processes that support long-term growth
  • Like translating data into insight and helping teams work more effectively
  • Are enthusiastic about working across business development, marketing, and technical teams

QualificationsCore Competencies
  • Experience in the AEC (architecture, engineering, construction) or professional services industry
  • 3–7+ years of experience in CRM management, business development operations, marketing operations, or a related role
  • Hands-on experience administering a CRM system (Deltek VantagePoint experience strongly preferred)
  • Demonstrated ability to improve data quality, user adoption, and reporting
  • Strong organizational skills and attention to detail
  • Ability to communicate effectively with both technical and non-technical users
  • Experience developing and delivering a training program
Preferred
  • Demonstrated success leading a major system or process change initiative
  • Familiarity with business development, proposal processes, and pipeline management
  • Experience developing dashboards, KPIs, and performance reporting for leadership
  • Experience contributing to or leading CRM implementation, migration, or major system rollouts

What Success Looks Like (First 12–18 Months)
  • Successful implementation of Deltek VantagePoint CRM by year-end, including clean and validated data migration
  • CRM data is trusted, consistently used, and visibly supports business development decisions
  • Users actively engage with Deltek VantagePoint as part of their daily workflows
  • Leadership has clear, reliable visibility into pipeline health and pursuit priorities
  • Proposal teams regularly leverage CRM insights to inform strategy
  • CRM processes are documented, repeatable, and scalable as the firm grows
Physical Requirements
  • Ability to sit, stand, and use computer equipment for extended periods
  • Occasional travel to project sites, including outdoor environments and construction areas
  • Ability to lift up to 25 lbs. occasionally

Salary and Benefits
  • Competitive salary commensurate with experience
  • Comprehensive benefits package including:
  • Fully Paid Medical premiums for our High-Deductible Health Plan for employees, spouses, and dependents
  • Dental and Vision
  • Profit Sharing and Safe Harbor contributions
  • Paid time off and holidays
  • Professional development support, including licensure and training
  • Flexible work schedule

Why Join Us?

You will play a critical role in shaping how our firm pursues and wins work. This position offers the opportunity to own a core business system, work closely with leadership, and make a tangible impact on growth, without the ambiguity of an overextended or director-level role.

DJ&A is an equal opportunity employer and values diversity at all levels of the organization.

DJ&A is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at careers@djanda.com.

About DJ&A

Sourced by ZipRecruiter

Industry

Professional, scientific, and technical services

Company size

51 - 200 Employees

Headquarters location

Missoula, MT, US

Year founded

1973

Social media

Facebook

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