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Part Time Customer Success Manager Jobs (NOW HIRING)

WorkBright

Part Time Customer Success Associate

Denver, CO · On-site

$18 - $21/hr

Intercom conversation management and queue hygiene * Office Hours coverage as needed * Playbook and ... customer success or account management concepts Travel Required No travel required for part time ...

Mathnasium

Customer Success Manager

Redwood City, CA · On-site

$25/hr

The ideal Customer Success Manager will possess exceptional communication, leadership ... Job Type: Part-time Pay: Starting from $25.00 per hour Expected hours: 30 - 40 per week Benefits ...

Palmer Group

Customer Success Manager

Topeka, KS · On-site

$55K - $60K/yr

The Customer Success Manager plays a key role in building strong customer relationships, driving ... part-time, temp-to-hire, and contract roles. From entry-level positions to professional and ...

Purple Rain

Customer Success Manager

OR · Remote

... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...

Purple Rain

Customer Success Manager

OR · On-site

... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...

Five9

Associate Customer Success Manager

San Ramon, CA · On-site +1

$129K/yr

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ...

King County, WA

IT Customer Success Manager

Seattle, WA · On-site

$160K - $203K/yr

F16 : L117-IT Mgrs & Sups Full- or Part-Time: Full Time Summary These positions are only open to ... King County Department of Information Technology (KCIT) is seeking IT Customer Success Managers to ...

Filtrous

Customer Success Representative

Austin, TX · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why ... Manage Accounts Receivable: Track past due customer accounts and follow up to maintain healthy cash ...

Filtrous

Customer Success Representative

Poway, CA · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why ... Manage Accounts Receivable: Track past due customer accounts and follow up to maintain healthy cash ...

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Part Time Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do part time customer success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for part time customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What does a part time customer success manager do?

A Part Time Customer Success Manager works with clients to ensure they are satisfied with a company's products or services, but does so on a reduced hour schedule compared to a full-time role. Their responsibilities typically include onboarding new customers, resolving issues, providing product guidance, and helping customers achieve their goals. By working part time, they may handle a smaller portfolio of clients or focus on specific tasks, but their main objective remains to foster strong, lasting customer relationships and reduce churn.

What are the key skills and qualifications needed to thrive as a part time customer success manager, and why are they important?

To excel as a Part Time Customer Success Manager, you typically need strong problem-solving abilities, customer relationship management skills, and experience in client-facing roles, often supported by a relevant degree or equivalent experience. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in support ticketing systems are commonly required. Outstanding communication, active listening, and adaptability help build trust and foster long-term client satisfaction. These skills and tools are crucial for effectively supporting customers, driving retention, and ensuring positive business outcomes in a limited work schedule.

How does a part time customer success manager balance workload and client expectations compared to a full time role?

As a part-time Customer Success Manager, effective time management is crucial since you may be responsible for a smaller client portfolio or specific projects to ensure personalized attention within limited hours. Clear communication with both your team and clients helps set realistic expectations regarding response times and availability. Many organizations use collaborative tools and shared documentation to streamline updates and handoffs, ensuring continuity even if you’re not available every day. This structure allows you to focus on high-impact tasks such as onboarding, check-ins, and addressing escalations while working closely with other customer-facing teams.

What is the difference between Part Time Customer Success Manager vs Part Time Account Manager?

AspectPart Time Customer Success ManagerPart Time Account Manager
ResponsibilitiesEnsuring customer satisfaction, onboarding, retention, and supportManaging client accounts, upselling, and maintaining relationships
Required SkillsCommunication, problem-solving, product knowledgeRelationship management, sales skills, negotiation
Work EnvironmentCustomer support teams, SaaS companies, tech firmsSales teams, client services, B2B companies

While both roles involve client interaction, a Part Time Customer Success Manager focuses on customer retention and satisfaction, whereas a Part Time Account Manager emphasizes managing and growing client accounts. The roles often overlap but serve different primary objectives within organizations.

More about Part Time Customer Success Manager jobs

What cities are hiring for Part Time Customer Success Manager jobs?

Cities with the most Part Time Customer Success Manager job openings:

What states have the most Part Time Customer Success Manager jobs?

States with the most job openings for Part Time Customer Success Manager jobs include:

What job categories do people searching Part Time Customer Success Manager jobs look for?

The top searched job categories for Part Time Customer Success Manager jobs are:

Part Time Customer Success Manager jobs near you
Infographic showing various Part Time Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Part Time Customer Success Associate

WorkBright

Denver, CO • On-site

$18 - $21/hr

Part-time

PTO

Posted 10 days ago

Job description

Do you have prior SaaS, HR, or CS experience? Do you thrive in a fast-paced, team-oriented work environment? Do you possess a strong technical aptitude and have a solutions-focused attitude? Are you motivated by customer satisfaction and helping people solve problems? Are you looking for a 100% remote position? Then this opportunity might be a good fit for you!
We are on the hunt for a new Part Time Customer Success Associate to join our growing team!
About the Company
WorkBright is a leading HR platform for radically simple form verification. We're getting people to work faster by streamlining the hiring process.
WorkBright is a Certified B Corp. We balance our purpose and profit as we consider our impacts on all stakeholders from a social, environmental, and governance perspective.
We're also a pretty great place to work. And don't just take our word for it - we're proud to be awarded a Best Place to Work 2020-2026 by Best Places to Work in Colorado (formerly Outside Magazine), as well as #5 in Best Companies for Remote Workers in 2026, and Inc. Top Workplaces for 2024 and 2025.
The Role
We are seeking a Part-Time Customer Success Associate to support our Client Experience team, with a primary focus on front-line customer support and coverage for the Customer Success team, and a secondary focus on supporting our Implementation and Partnerships functions. This role is ideal for someone experienced who is looking for part-time work, or someone early in their Customer Success career, who thrives in a fast-paced, high-volume environment and is excited to build broad exposure across support, customer success, implementation, and partnerships.
You'll serve as a front-line resource for customer inquiries that require a human touch beyond automation, and as reliable coverage for the CS team so nothing sits unattended. As you build product depth, you'll extend that same support to our Implementation Specialists and Partnerships program through effective triage, project coordination, and follow-through. Over time, this role develops into a flexible "utility player" across the Client Experience organization.
Responsibilities
CS Customer Support & Team Coverage (Primary Focus)
  • Respond to customer inquiries via Intercom (chat and email), focusing on:
    • Conversations not resolved by AI chat
    • Direct inbound email requests
  • Troubleshoot product issues, guide customers through workflows, and provide clear, accurate solutions
  • Maintain high CSAT through timely, empathetic, and thorough responses
  • Identify trends, bugs, or recurring friction points and escalate appropriately
  • Act as the voice of the customer by sharing insights with internal teams
  • Provide coverage for the Customer Success team, including:
    • Account triage and basic account support during CSM absences or peak volume
    • Intercom conversation management and queue hygiene
    • Office Hours coverage as needed
    • Playbook and process execution support (renewals outreach prep, health check follow-ups, account research)
  • Contribute to internal documentation and process improvements

Implementation and Partnership Team Coverage (Secondary Focus)
  • Support the Implementation team by:
    • Tracking implementation tasks, milestones, and follow-ups so projects stay on schedule
    • Preparing kick-off and status materials, meeting notes, and action item recaps
    • Assisting with account configuration and setup tasks under the direction of an Implementation Specialist
    • Supporting client data migration activities, handling sensitive employee information accurately and securely
    • Helping maintain accurate implementation records and status updates in Salesforce and internal systems
    • Assisting with client-facing enablement materials and training resources
    • Providing coverage on active implementations during Implementation Specialist absences or peak launch volume
  • Support the Partnerships team by:
    • Triaging inbound partner-related support questions
    • Routing issues to the appropriate internal teams
    • Tracking tasks, deliverables, and follow-ups to completion
  • Partner closely with the Partnership CSM to ensure timely responses to partners and clear communication across internal stakeholders
  • Help maintain organization and visibility across partner workflows and initiatives
  • Support Professional Services delivery as needed

Success in This Role Looks Like
  • Consistently meeting or exceeding defined SLAs
  • Strong ownership of inbound support conversations
  • Dependable coverage that keeps CS, Implementation, and Partnerships workflows moving when the primary owner is unavailable
  • Implementation and partner tasks tracked and closed out on time
  • Reliable follow-through - nothing falls through the cracks
  • Growing product and process knowledge across Client Experience functions

Physical
Individuals may be required to sit or stand for long periods of time in the event of facilitating or participating in meetings in addition to working at a computer.
Required Qualifications
  • 1-3 years of experience in customer support, customer success, or a similar customer-facing role
  • Strong written and interpersonal communication skills
  • Highly organized with excellent attention to detail and follow-through
  • Comfortable managing multiple tasks, projects, and priorities simultaneously
  • Ability to track deliverables and deadlines across several workstreams without dropping details
  • Technical aptitude and ability to learn new systems quickly
  • Experience with CRM or support tools (e.g., Salesforce, Intercom, Zendesk)
  • Ability to handle sensitive employee data accurately and confidentially
  • An ability to work independently and seek assistance proactively to meet role-specific KPIs
  • Passionate about software, mobile, and technology
  • High energy with a "make-it-happen" attitude
  • Self-confident, self-directed, forward thinking, and detail-oriented

Desired Qualifications
  • Experience in SaaS or HR technology
  • Experience with live chat or high-volume support environments
  • Exposure to SaaS onboarding, implementation, or project coordination work
  • Familiarity with AI-assisted support tools (e.g., chatbots, automation workflows) and comfort using AI to work more efficiently
  • Experience with project management or task tracking tools
  • Exposure to customer success or account management concepts

Travel Required
No travel required for part time employees.
What We Offer You: Compensation and Benefits
  • Compensation: $18-$21 per hour
  • This is a part time, non-exempt position
  • Opportunity to work at a B Corp!
  • Accrued PTO
  • 4 hours of paid time off to volunteer in your community each quarter
  • Ability to participate in monthly wellness and B Corp related challenges
  • The ability to work from wherever you want!

At WorkBright, our core values are Unity, Impact, Initiative, and Vigilance. We celebrate diversity and pride ourselves in fostering a productive, fun, and positive company culture. We are proud to be an equal opportunity workplace and are an affirmative action employer.

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