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Part Time Customer Success Manager Jobs in California

Mathnasium

Customer Success Manager

Redwood City, CA · On-site

$25/hr

The ideal Customer Success Manager will possess exceptional communication, leadership ... Job Type: Part-time Pay: Starting from $25.00 per hour Expected hours: 30 - 40 per week Benefits ...

Five9

Associate Customer Success Manager

San Ramon, CA · On-site +1

$129K/yr

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ...

Filtrous

Customer Success Representative

Poway, CA · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why ... Manage Accounts Receivable: Track past due customer accounts and follow up to maintain healthy cash ...

Verge Inc.

Customer Success Specialist

Fremont, CA · Remote

Follow the directions of the senior management and help develop and update customer service policies and procedures. * Monitor customer grievance process. Review reports and take appropriate actions.

Verge Inc.

Customer Success Specialist

Fremont, CA · On-site

Follow the directions of the senior management and help develop and update customer service policies and procedures. * Monitor customer grievance process. Review reports and take appropriate actions.

Hertz

Part Time Customer Service Associate

Ontario, CA · On-site

$18.50/hr

Provide world class customer service by managing the rental (and occasionally return) process, in ... Be proud of our brand and the role you play in our success. * Play an active role in our ...

Hertz

Part Time Customer Service Associate

Ontario, CA · On-site

$18.50/hr

Provide world class customer service by managing the rental (and occasionally return) process, in ... Be proud of our brand and the role you play in our success. * Play an active role in our ...

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Part Time Customer Success Manager information

What does a part time customer success manager do?

A Part Time Customer Success Manager works with clients to ensure they are satisfied with a company's products or services, but does so on a reduced hour schedule compared to a full-time role. Their responsibilities typically include onboarding new customers, resolving issues, providing product guidance, and helping customers achieve their goals. By working part time, they may handle a smaller portfolio of clients or focus on specific tasks, but their main objective remains to foster strong, lasting customer relationships and reduce churn.

What are the key skills and qualifications needed to thrive as a part time customer success manager, and why are they important?

To excel as a Part Time Customer Success Manager, you typically need strong problem-solving abilities, customer relationship management skills, and experience in client-facing roles, often supported by a relevant degree or equivalent experience. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in support ticketing systems are commonly required. Outstanding communication, active listening, and adaptability help build trust and foster long-term client satisfaction. These skills and tools are crucial for effectively supporting customers, driving retention, and ensuring positive business outcomes in a limited work schedule.

How does a part time customer success manager balance workload and client expectations compared to a full time role?

As a part-time Customer Success Manager, effective time management is crucial since you may be responsible for a smaller client portfolio or specific projects to ensure personalized attention within limited hours. Clear communication with both your team and clients helps set realistic expectations regarding response times and availability. Many organizations use collaborative tools and shared documentation to streamline updates and handoffs, ensuring continuity even if you’re not available every day. This structure allows you to focus on high-impact tasks such as onboarding, check-ins, and addressing escalations while working closely with other customer-facing teams.

What is the difference between Part Time Customer Success Manager vs Part Time Account Manager?

AspectPart Time Customer Success ManagerPart Time Account Manager
ResponsibilitiesEnsuring customer satisfaction, onboarding, retention, and supportManaging client accounts, upselling, and maintaining relationships
Required SkillsCommunication, problem-solving, product knowledgeRelationship management, sales skills, negotiation
Work EnvironmentCustomer support teams, SaaS companies, tech firmsSales teams, client services, B2B companies

While both roles involve client interaction, a Part Time Customer Success Manager focuses on customer retention and satisfaction, whereas a Part Time Account Manager emphasizes managing and growing client accounts. The roles often overlap but serve different primary objectives within organizations.

What are popular job titles related to Part Time Customer Success Manager jobs in California?

For Part Time Customer Success Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Success Manager jobs in California look for?

The top searched job categories for Part Time Customer Success Manager jobs in California are:

What cities in California are hiring for Part Time Customer Success Manager jobs?

Cities in California with the most Part Time Customer Success Manager job openings:

Part Time Customer Success Manager jobs near you
Infographic showing various Part Time Customer Success Manager job openings in California as of August 2026, with employment types broken down into 10% Full Time, and 90% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

Customer Success Manager

Mathnasium

Redwood City, CA • On-site

$25/hr

Part-time

Retirement

Re-posted 20 days ago

Mathnasium rating

6.4

Company rating: 6.4 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

113th of 225 rated education and training

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance

BECOME A LEADER - CHANGING LIVES THROUGH MATH
We are looking for passionate, friendly and enthusiastic people who enjoy helping kids
Who We Are
  • Our mission is to serve our community by changing lives through math. Mathnasium, The Math Learning Center is your neighborhood math-only learning center that teaches kids math in a way that makes sense to them. Our families are our top priority! With our team of experienced math Instructors, students from K - 12th grade are provided with an exceptional learning experience. Our dedication to our families' success has allowed us to be the #1 Franchisee in the US and have also been Certified as a Great Place To Work!

What You Will Do
  • The ideal Customer Success Manager will possess exceptional communication, leadership, entrepreneurial and organizational skills along with an enthusiastic and approachable personality. This role requires someone who is action oriented and ready to help all facets of the business. Candidates must be passionate about giving customers the best experience they've ever had. The ideal candidate will be self-driven and build relationships not only with the parents but also with the children. The primary function of the Customer Success Manager is to sustain and nurture those relationships while supporting the Center Program Director with administrative tasks. This role will include extensive leadership and management training to develop the operations of a learning center through instructional leadership, parent communication, staff management, and effective administration.

Your role will be centered around delivering a superior client experience, and you will be incentivized to do so.
Who You Are
  • Goes above and beyond to communicate schedules, gets ahead on scheduling and does not make any errors. Analyzes the schedules on a weekly, monthly, and quarterly basis. Understands the seasonality of the business and customers schedules.
  • Create a fun and productive learning environment that inspires team and student confidence. Has a line up of instructors in case the facility is short on instructors. Proactively staffing shifts and communicating with Instructors.
  • Provide superior customer service (by email, phone, in person) by nurturing relationships with current clients to ensure retention and understanding of any issues and goals.
  • Continuously improving systems, teaching the instructors how to use these systems and always innovating within the facility. Eagerly helps with supporting all operations and admin tasks.
  • Exceptional at over communicating and proactive about all communication with Center Program Director and instructors
  • Leverages all tools and proactively introduces automations and new solutions to stay organized and proactively keep the facility on the same page. Manages the instructors use of Monday.com as well.
  • Exceptional at managing the instructor to build binders, progress students effectively, and quality controls the lesson plans/grading.
  • Identify kids who need more support and communicate this to the owner, Center Program Director, and parents.

Responsibilities will include:
  • Schedule parents, clients and instructors daily.
  • Work with and manage a team of Instructors to deliver the right instruction on client goals.
  • Manage an active inbox of inquiries and time sensitive messages
  • Quick response time to parent inquiries via phone calls and voicemails
  • Provide superior customer service (by email, phone, in person) by nurturing relationships with current clients to ensure retention and understanding of any issues and goals.
  • Support the Center Manager & Administrative Team in all operational functions.
  • Streamline communication with the head of sales and instructors to ensure that the client has an outstanding onboarding and implementation experience.
  • Record and manage all client activities / communication within the CRM (Radius).
  • Project management daily/weekly/monthly tasks via Monday.com
  • Create a fun and productive learning environment that inspires team and student confidence.
  • Assess and diagnose the educational needs of students.

JOB REQUIREMENTS
  • Proven leadership skills.
  • Excellent communication skills.
  • A love for working with children.
  • Superb organizational skills and the ability to manage time effectively.
  • Driven to succeed and detail-oriented.
  • Exemplary character and professionalism.
  • A working knowledge of Google is mandatory and a familiarity with Monday.com or other CRM is a plus.

*** Please check your email often, you will receive emails from our team. We like to stay in touch! ***
Job Type: Part-time
Pay: Starting from $25.00 per hour
Expected hours: 30 - 40 per week
Benefits:
  • 401(k)
  • 401(k) 4% Match
  • 401(k) matching
  • Professional development assistance

Schedule:
Monday to Friday
  • Weekends as needed

Compensation: $25.00 per hour
Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium.

What Mathnasium employees say

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Get the full story on Breakroom

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About Mathnasium

Sourced by ZipRecruiter

Serving our community by changing lives through math is our mission. Mathnasium, The Math Learning Center is your neighborhood math-only learning center that teaches kids math in a way that makes sense to them. Our families are our top priority! With our team of experienced math Instructors, students from K - 12th grade are provided with an exceptional learning experience. Our dedication to our families' success has allowed us to be the #1 Franchisee in the US and have also been Certified as a Great Place To Work!

Industry

Education, elementary and secondary schools and education programs administration

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Social media

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