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Part Time Customer Success Manager Jobs in California

SAIA

Part Time Customer Care Specialist

Fontana, CA · On-site

$21.10 - $25.25/hr

... management and government representatives; and accurately complete various documents, reports and ... Pay Rate: $21.10 - $25.25 per hour, based on experience Benefits At Saia, your success is our ...

Saia

Part Time Customer Care Specialist

Fontana, CA · On-site

$21.10 - $25.25/hr

... management and government representatives; and accurately complete various documents, reports and ... Pay Rate: $21.10 - $25.25 per hour, based on experience Benefits At Saia, your success is our ...

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All JobsCustomer Success JobsPart Time Customer Success Manager JobsPart Time Customer Success Manager Jobs in California

Part Time Customer Success Manager information

What is the difference between Part Time Customer Success Manager vs Part Time Account Manager?

AspectPart Time Customer Success ManagerPart Time Account Manager
ResponsibilitiesEnsuring customer satisfaction, onboarding, retention, and supportManaging client accounts, upselling, and maintaining relationships
Required SkillsCommunication, problem-solving, product knowledgeRelationship management, sales skills, negotiation
Work EnvironmentCustomer support teams, SaaS companies, tech firmsSales teams, client services, B2B companies

While both roles involve client interaction, a Part Time Customer Success Manager focuses on customer retention and satisfaction, whereas a Part Time Account Manager emphasizes managing and growing client accounts. The roles often overlap but serve different primary objectives within organizations.

What are the key skills and qualifications needed to thrive as a part time customer success manager, and why are they important?

To excel as a Part Time Customer Success Manager, you typically need strong problem-solving abilities, customer relationship management skills, and experience in client-facing roles, often supported by a relevant degree or equivalent experience. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in support ticketing systems are commonly required. Outstanding communication, active listening, and adaptability help build trust and foster long-term client satisfaction. These skills and tools are crucial for effectively supporting customers, driving retention, and ensuring positive business outcomes in a limited work schedule.

What does a part time customer success manager do?

A Part Time Customer Success Manager works with clients to ensure they are satisfied with a company's products or services, but does so on a reduced hour schedule compared to a full-time role. Their responsibilities typically include onboarding new customers, resolving issues, providing product guidance, and helping customers achieve their goals. By working part time, they may handle a smaller portfolio of clients or focus on specific tasks, but their main objective remains to foster strong, lasting customer relationships and reduce churn.

How does a part time customer success manager balance workload and client expectations compared to a full time role?

As a part-time Customer Success Manager, effective time management is crucial since you may be responsible for a smaller client portfolio or specific projects to ensure personalized attention within limited hours. Clear communication with both your team and clients helps set realistic expectations regarding response times and availability. Many organizations use collaborative tools and shared documentation to streamline updates and handoffs, ensuring continuity even if you’re not available every day. This structure allows you to focus on high-impact tasks such as onboarding, check-ins, and addressing escalations while working closely with other customer-facing teams.
What are popular job titles related to Part Time Customer Success Manager jobs in California? For Part Time Customer Success Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Success Manager jobs in California look for? The top searched job categories for Part Time Customer Success Manager jobs in California are:
What cities in California are hiring for Part Time Customer Success Manager jobs? Cities in California with the most Part Time Customer Success Manager job openings:
Part Time Customer Success Manager jobs near you
Infographic showing various Part Time Customer Success Manager job openings in California as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Part-Time Customer Advisor (Arcata)

Communication Service for the Deaf, Inc

Arcata, CA • On-site

$21 - $26/hr

Part-time

Re-posted 8 days ago

Job description

Description:

Supports the California Field Operations Coordinator for Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard telephone. The DDTP offers specialized telephone equipment, Traditional Rely Services, and speech generating devices to eligible deaf and disabled Californians.


This is a Part-Time position (15 hours/week)

Requirements:
  • Works with recipients toward the familiarity and selection of accessible telecommunication equipment, including specialized equipment orders, and telecommunications options.
  • Assists customers with education and/or training regarding available services
  • Provides troubleshooting and technical support for equipment malfunctions and/or usage problems
  • Maintains the program database logging service records to comply with programmatic administration and reporting requirements
  • Coordinates with providers to resolve customer complaints
  • Works closely with Field Advisors to request and schedule field visits as appropriate
  • Provides complete and accurate notes on all customer interactions, ensuring the accuracy of program files and processes in accordance with state contract requirements
  • Places outbound calls as needed
  • Works with Service Center staff as a team to schedule or host events
  • Maintains compliance with all company, contractual, and state policies and standards
  • Maintains professionalism with customers, peers, and management
  • Acknowledge and adhere to all DDTP Privacy Policy and Information Security protocols
  • Other job duties as assigned

To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:

  • Familiarity with, or ability to learn telecommunication access options, accessible telecommunication equipment (i.e. TTY, amplified phone, CapTel, alerting signalers, cell phone amplifiers, iDevices, phone features for visual or speech impairments), and know how to fit individuals with the necessary equipment
  • Familiarity with local, state, and national resources for the deaf, deaf-blind, and hard of hearing population
  • Ability to utilize language, social, and cultural sensitivity to engage with California’s diverse populations
  • Favorable consumer-relations skills and personality patterns for representing CSD, DDTP, and CPUC well within the deaf/hard of hearing community, elderly population, service providers, and vendors
  • Excellent oral, visual, and written communication skills
  • Superior multi-tasking, organizational, record-keeping and time-management skills
  • Computer knowledge for database work and MS Office operations
  • Highest regard for confidentiality

Qualifications

  • A minimum of a high school diploma or equivalent
  • 6 – 12 months of previous customer service experience
  • Bilingual: Spanish (preferred)