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Part Time Customer Success Manager Jobs in Toronto, ON

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Part Time Customer Success Manager information

What does a part time customer success manager do?

A Part Time Customer Success Manager works with clients to ensure they are satisfied with a company's products or services, but does so on a reduced hour schedule compared to a full-time role. Their responsibilities typically include onboarding new customers, resolving issues, providing product guidance, and helping customers achieve their goals. By working part time, they may handle a smaller portfolio of clients or focus on specific tasks, but their main objective remains to foster strong, lasting customer relationships and reduce churn.

What are the key skills and qualifications needed to thrive as a part time customer success manager, and why are they important?

To excel as a Part Time Customer Success Manager, you typically need strong problem-solving abilities, customer relationship management skills, and experience in client-facing roles, often supported by a relevant degree or equivalent experience. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in support ticketing systems are commonly required. Outstanding communication, active listening, and adaptability help build trust and foster long-term client satisfaction. These skills and tools are crucial for effectively supporting customers, driving retention, and ensuring positive business outcomes in a limited work schedule.

How does a part time customer success manager balance workload and client expectations compared to a full time role?

As a part-time Customer Success Manager, effective time management is crucial since you may be responsible for a smaller client portfolio or specific projects to ensure personalized attention within limited hours. Clear communication with both your team and clients helps set realistic expectations regarding response times and availability. Many organizations use collaborative tools and shared documentation to streamline updates and handoffs, ensuring continuity even if you’re not available every day. This structure allows you to focus on high-impact tasks such as onboarding, check-ins, and addressing escalations while working closely with other customer-facing teams.

What is the difference between Part Time Customer Success Manager vs Part Time Account Manager?

AspectPart Time Customer Success ManagerPart Time Account Manager
ResponsibilitiesEnsuring customer satisfaction, onboarding, retention, and supportManaging client accounts, upselling, and maintaining relationships
Required SkillsCommunication, problem-solving, product knowledgeRelationship management, sales skills, negotiation
Work EnvironmentCustomer support teams, SaaS companies, tech firmsSales teams, client services, B2B companies

While both roles involve client interaction, a Part Time Customer Success Manager focuses on customer retention and satisfaction, whereas a Part Time Account Manager emphasizes managing and growing client accounts. The roles often overlap but serve different primary objectives within organizations.

What are popular job titles related to Part Time Customer Success Manager jobs in Toronto, ON?

For Part Time Customer Success Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Success Manager jobs in Toronto, ON look for?

The top searched job categories for Part Time Customer Success Manager jobs in Toronto, ON are:

Part Time Customer Success Manager jobs near you
Infographic showing various Part Time Customer Success Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution.

Customer Success Representative | Betty CA

Toronto, ON • On-site

Betty
11 - 50 employees
Learn more about Bettyexternal

Full-time, Part-time

Medical

Re-posted 12 days ago

Job description

About Us:
Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming.
Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry.
Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.
Our Values:
  • We are honest - we value honesty in all aspects.
  • Bring the Olives - we offer premium customer experience.
  • Think Big - we believe in always striving for more.

What you'll do:

  • Provide fast, empathetic, and helpful responses to customer inquiries through channels like email and live chat.
  • Support customers by explaining core features and helping them get the most out of our platform.
  • Collect valuable feedback during interactions and share insights to help improve our products and services.
  • Maintain a positive, service-oriented approach to ensure high levels of customer satisfaction and engagement.
  • Learn and apply best practices for customer engagement while building your expertise in the platform.

What we're looking for: 

  • Some experience or exposure to customer service, support, or any client-facing role (internships, part-time work, or volunteer experience all count!).
  • Good typing skills (or a commitment to enhance speed and accuracy).
  • Strong communication and active listening skills, with a passion for understanding and solving customer needs.
  • Patience, empathy, and professionalism when interacting with customers.
  • A growth mindset and a desire to quickly learn new systems, processes, and tools.
  • A knack for organization and time management, even in busy environments.
  • Fluency in English (spoken and written).

What we offer:            

  • Discretionary bonus
  • Premium Health insurance
  • Career and skills development opportunities
  • Fun and collaborative team environment
  • Exclusive employee discounts and perks through Perkopolis

The salary range for this role is CAD 55,000 to CAD 60,000 per year.
This is a backfill within our team.

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Betty Gaming CA Ltd. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process.  Please advise our Talent Acquisition Specialist in advance should accommodation be required. 

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