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Part Time Customer Success Manager Jobs in Washington, DC

Hertz

Part Time Customer Service Associate

Hanover, MD · On-site

$18.50/hr

Excellent organizational and time management skills * Demonstrate professionalism and interpersonal ... and our success and reputation as a company. Individuals are encouraged to apply for positions ...

camd

CUSTOMER CARE REPRESENTATIVE- PART TIME

Columbia, MD · On-site

$20/hr

The Part-time Customer Care Representative (approximately 21 hours per week on-site) will serve as ... Manage multiple tasks simultaneously while maintaining attention to detail and accuracy. * Maintain ...

camd

CUSTOMER CARE REPRESENTATIVE- PART TIME

Columbia, MD · On-site

$20/hr

The Part-time Customer Care Representative (approximately 21 hours per week on-site) will serve as ... Manage multiple tasks simultaneously while maintaining attention to detail and accuracy. * Maintain ...

Nexplore

Regional Excellence Coordinator

Washington, DC · On-site +1

$30/hr

Qualifications * Part Time position * Associate's Degree required (Bachelor's Degree preferred ... customer success preferred * Strong organizational and time management skills * Excellent ...

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All JobsCustomer Success JobsPart Time Customer Success Manager JobsPart Time Customer Success Manager Jobs in Washington, DC

Part Time Customer Success Manager information

See Washington, DC salary details

$36.8K

$94.1K

$158.6K

How much do part time customer success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for part time customer success manager in Washington, DC is $94,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $112,100.00 per year, depending on experience, location, and employer.

What does a part time customer success manager do?

A Part Time Customer Success Manager works with clients to ensure they are satisfied with a company's products or services, but does so on a reduced hour schedule compared to a full-time role. Their responsibilities typically include onboarding new customers, resolving issues, providing product guidance, and helping customers achieve their goals. By working part time, they may handle a smaller portfolio of clients or focus on specific tasks, but their main objective remains to foster strong, lasting customer relationships and reduce churn.

What are the key skills and qualifications needed to thrive as a part time customer success manager, and why are they important?

To excel as a Part Time Customer Success Manager, you typically need strong problem-solving abilities, customer relationship management skills, and experience in client-facing roles, often supported by a relevant degree or equivalent experience. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in support ticketing systems are commonly required. Outstanding communication, active listening, and adaptability help build trust and foster long-term client satisfaction. These skills and tools are crucial for effectively supporting customers, driving retention, and ensuring positive business outcomes in a limited work schedule.

How does a part time customer success manager balance workload and client expectations compared to a full time role?

As a part-time Customer Success Manager, effective time management is crucial since you may be responsible for a smaller client portfolio or specific projects to ensure personalized attention within limited hours. Clear communication with both your team and clients helps set realistic expectations regarding response times and availability. Many organizations use collaborative tools and shared documentation to streamline updates and handoffs, ensuring continuity even if you’re not available every day. This structure allows you to focus on high-impact tasks such as onboarding, check-ins, and addressing escalations while working closely with other customer-facing teams.

What is the difference between Part Time Customer Success Manager vs Part Time Account Manager?

AspectPart Time Customer Success ManagerPart Time Account Manager
ResponsibilitiesEnsuring customer satisfaction, onboarding, retention, and supportManaging client accounts, upselling, and maintaining relationships
Required SkillsCommunication, problem-solving, product knowledgeRelationship management, sales skills, negotiation
Work EnvironmentCustomer support teams, SaaS companies, tech firmsSales teams, client services, B2B companies

While both roles involve client interaction, a Part Time Customer Success Manager focuses on customer retention and satisfaction, whereas a Part Time Account Manager emphasizes managing and growing client accounts. The roles often overlap but serve different primary objectives within organizations.

What are popular job titles related to Part Time Customer Success Manager jobs in Washington, DC?

For Part Time Customer Success Manager jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Success Manager jobs in Washington, DC look for?

The top searched job categories for Part Time Customer Success Manager jobs in Washington, DC are:

Part Time Customer Success Manager jobs near you
Infographic showing various Part Time Customer Success Manager job openings in Washington, DC as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $94,078 per year, or $45.2 per hour.

Staff Customer Success Manager (R5645)

Shield AI

Washington, DC

$110K - $170K/yr

Full-time, Part-time

Posted 20 days ago

Key responsibilities

  • Build and maintain strong relationships with customers

  • Act as the primary point of contact for customer onboarding, training, offboarding and renewals

  • Develop and implement customer success plans

Job description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Job Description:
 
This is a senior ( ~8+ years of experience) Customer Success Manager on a small team supporting our Hivemind Enterprise Customers. This is a high-impact role interacting with external C-Suite stakeholders! 
 
Please note, this role would require extensive travel to visit customers, including international customers in Europe and around North America. Travel expectations could vary from 30-50% of total work.
 
The Customer Success Manager will be responsible for ensuring customers achieve their desired outcomes through the use of Shield AI Hivemind Enterprise Software. This role involves proactive engagement with customers from onboarding to offboarding, managing account health, providing program management support and helping drive renewals. 
What you'll do:
  • Build and maintain strong relationships with customers 
  • Act as the primary point of contact for customer onboarding, training, offboarding and renewals 
  • Develop and implement customer success plans 
  • Conduct regular reviews to ensure customers are achieving their goals 
  • Collaborate with sales and product teams to address customer needs and feedback 
  • Own and drive contract renewal 
  • Collaborate with sales to expand revenue in a land and expand motion 
Required qualifications:
  • Bachelor's degree in business, engineering, or a related field. 
  • 8+ years of experience in customer success or account management. 
  • 3+ years of experience working with large enterprise customers. 
  • Proven experience in revenue renewal and retention for multi-million-dollar contracts. 
  • Experience working in a startup environment. 
  • Excellent communication and project management skills. 
  • Strong problem-solving skills and the ability to think strategically. 
  • Ability to work in a fast-paced, dynamic environment. 
Preferred qualifications:
  • Strong understanding of AI and robotics technology. 
  • Experience building and running a small customer success team at a startup. 
  • Familiarity with the defense aviation industry. 
  • Familiarity with developer facing software products. 
  • Certification in project management. 
  • Certification in customer success management. 
  • Experience in supporting customers for new products. 
#LI-KC3
#LD

Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
 
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
 
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
 
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.