Customer Value Specialist Jobs (NOW HIRING)

Product Value Specialist(Solventum)

3M Health Care is now Solventum

At Solventum, we improve lives through smarter and safer healthcare. As a new company with a long legacy of creating groundbreaking solutions for our customers' toughest challenges, we pioneer innovations that combine healthcare, materials science, and data science to transform patients' lives while enabling healthcare professionals to perform at their best. People, and their well-being, are at the heart of every scientific advancement we pursue.

We work closely with the brightest minds in the healthcare industry to ensure that every solution we create combines cutting-edge technology with compassion and empathy, because at Solventum, we never stop solving for you.

The impact you will have in this role:

As a(n)Product Value Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. is responsible for promoting, training, and ensuring the proper implementation of Solventum solutions within hospitals, clinics, and other healthcare institutions. This role involves direct interaction with healthcare professionals with the goal of penetrating the market, driving product adoption, and ensuring the correct use of products. The specialized clinical sales representative is the primary link between the company and its customers, ensuring customer satisfaction and achievement of sales objectives.

Here, you will make an impact by:

• Conducting visits within hospitals, clinics, and other healthcare institutions to present and promote our products, establishing and maintaining strong relationships with physicians, nurses, administrators, and purchasing staff, understanding their needs, and providing appropriate solutions.
• Implementing account management by mapping physicians and procedures in assigned accounts, maximizing the potential of each account, and ensuring a deep understanding of their needs and expectations.
• Promoting the proper use and sale of Solventum solutions by effectively presenting different medical devices, highlighting their benefits and technical features, demonstrating their use to healthcare professionals to resolve any technical, clinical, or functional questions, and supporting the Channel Leader in identifying key opportunities and/or line items in tender events.
• Driving the development of best practices by training and utilizing all educational, marketing, objection-handling strategies, achieving product penetration within hospital operating rooms, and following up on the proper condition and functionality of Solventum assets.
• Leading customer product evaluations and conversions, including approved educational activities, whether in-person or virtual, their planning, implementation, follow-up, and resolving cases aligned with the HCC guidelines.
• Working together with business partners to develop relationships with key customers/accounts and end users to identify best practices.
• Developing standardization protocols with hospitals for the use of our solutions.
• Participating in local/regional seminars, trade shows, and conferences.
• Gathering and sharing customer and competitor information, responding to customer needs/inquiries through 1:1 interactions with HCPs.

Skills and Expertise

To be successful in this role from day one, Solventum requires (at a minimum) the following qualifications:

Bachelor's degree or higher and (4) four years of in medical device, Medicine, Nursing, Health Sciences, Healthcare, Marketing in a private, public, government or military environment

Additional qualifications that could help you succeed even further in this role include.

• Expert clinical experience, updated knowledge of the operating room environment, and a solid understanding of medical products and technologies.
• Knowledge of hospital supply management processes.
• Strong focus on achieving results.
• Public speaking and effective presentation skills.
• Time and territory management.
• Intermediate to advanced Spanish proficiency preferred.
• Proficiency with Microsoft Office Suite and Power BI.
• Experience with Salesforce.
• Customer orientation, problem-solving, adaptability to change, teamwork, oral expression, and assertive communication

Work location: Remote-United States

Travel: May include up to 70% [domestic/international travel]

Relocation assistance: May be authorized TBD.

Must be legally authorized to work in the destination country without requiring a work visa sponsorship (for example, H1B)

Supporting your well-being

Solventum offers many programs to help you live your best life, both physically and financially. To ensure competitive compensation and benefits, Solventum regularly benchmarks against other companies of comparable size and scope.