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Credit Union Jobs (NOW HIRING)

Korbel

Leads credit union and its staff, overseeing day-to-day operations, performance management, and long-term goal alignment for the team members. * Directs financial strategy and reporting, preparing ...

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MyUSA Credit Union

Credit Risk Analyst

Middletown, OH · On-site

MyUSA Credit Union is a member-owned, over $350 million financial institution with offices in Middletown (2), Trenton, Kettering (2), Moraine, Springfield and Vandalia. Our mission is simple, we ...

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How much do credit union jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for credit union in the United States is $32.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What skills are needed for credit union jobs?

Credit union jobs typically require strong customer service skills, financial knowledge, and attention to detail. Employees should be proficient with banking software and have good communication abilities. Certifications such as a credit union or banking-specific license can also be beneficial.

What are the key skills and qualifications needed to thrive as a Credit Union Member Service Representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

Is working at a credit union a good career?

Working at a credit union can be a stable and rewarding career, offering opportunities in customer service, financial advising, and management. Employees often benefit from a community-focused environment, competitive benefits, and opportunities for advancement with relevant skills and certifications. Job satisfaction depends on individual interests in finance and service roles.

What qualifications do I need to work in a bank?

To work in a bank, such as a credit union, candidates typically need a high school diploma or equivalent; some roles may require a college degree or relevant certifications. Customer service skills, basic financial knowledge, and proficiency with banking software are also important. Specific positions may have additional requirements or preferred qualifications.

How much do credit unions pay employees?

Employees at credit unions typically earn between $35,000 and $60,000 annually, depending on the role, experience, and location. Entry-level positions such as tellers often start around minimum wage, while management roles can pay significantly more. Compensation may also include benefits like health insurance and retirement plans.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.
More about Credit Union jobs
What cities are hiring for Credit Union jobs? Cities with the most Credit Union job openings:
What are the most commonly searched types of Credit jobs? The most popular types of Credit jobs are:
What states have the most Credit Union jobs? States with the most job openings for Credit Union jobs include:
What job categories do people searching Credit Union jobs look for? The top searched job categories for Credit Union jobs are:
Credit Union jobs near you
Infographic showing various Credit Union job openings in the United States as of July 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $67,800 per year, or $32.6 per hour.
Credit Union Collections & Risk Manager

Credit Union Collections & Risk Manager

First Northern Credit Union

Chicago, IL • On-site

$75K - $79K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Collections & Risk Manager a/k/a Risk Mitigation Manager
We are currently seeking a Risk Mitigation Manager for our Chicago-Loop (Monroe Street) office to oversee the Risk Management Department, including: loan collections, collateral protection, negative shares, fraud prevention and resolution, credit loss estimation, and insurance-related programs.
Our credit union membership base consists of ComEd/Exelon, Constellation, Northwestern Medicine, and Northwestern University employees and students, as well as a 14-county community charter including Evanston and Rockford.
Primary responsibilities include:
  • Supervise/manage a Collector and a Loan Servicing Representative.
  • Oversee applicable Automatic Call Distribution (ACD) Workgroup(s).
  • Provide resolution management for member service calls.
  • Supervise all loan collections activities.
  • Ensure that FNCU's collection activity is conducted in accordance with current collection policies and procedures.
  • Prepare monthly delinquency and loan loss reports.
  • Administration of bankruptcy and workout activities on accounts in a timely and consistent manner. Vendor management of legal counsel regarding account litigation. Coordinate with trustees.
  • Management of the Negative Shares collection queues. Charge off approved negative shares per policy and procedures.
  • Manage collateral/mortgage protection (CPI/MPI) programs to ensure proper insurance coverage and minimize collateral-related losses.
  • Lead fraud resolution efforts, including investigation, recovery, and member communication, for new memberships and newly opened savings and loan products (including indirect vehicle loans).
  • Implement and monitor fraud mitigation strategies to reduce identify theft and account takeover risks.
  • Manage the credit union's Current Expected Credit Losses (CECL) methodology, assumptions, modeling, and reporting.
  • Utilize software to monitor loan portfolio performance and trends to identify emerging risks and recommend corrective actions.
  • Manage the processing and reconciliation of insurance refunds related to chargebacks and back-end refunds related to loan payoffs, charge-offs, or early terminations.
  • Work as a leader of special or ongoing projects that are important to departmental development.
  • Keep current on governmental regulations related to loan servicing repayment compliance, collections, member information, and record retention.
  • Explain financial products and services to members, evaluating their needs, and recommending the credit union's best available options.
  • Evaluate/review your staff's performance, including providing performance feedback and coaching.
  • Develop, implement, and maintain department procedures and policies.
  • Assist in auditing and reporting functions.
  • Multi-task and receive and assign or complete work through a variety of channels, including online, telephone, in-person, mail, fax, etc.
  • Maintain a thorough working knowledge of credit union history and philosophy, as well as policies and procedures.

Qualifications include:
  • Bachelor's degree.
  • 3+ years of experience in collections, fraud, and/or risk management.
  • Solid computer, analytical, math, and communication skills.
  • Management experience is preferred.
  • Bilingual (English/Spanish) is a plus.

Office address:
First Northern Credit Union
230 W. Monroe St. Ste. 2850
Chicago, IL 60606
(on Franklin between Monroe & Madison)
Typical work schedule: In-person, Monday through Friday, 7:45 a.m. to 4:45 p.m.
Compensation:
  • $75,100 - $79,815 per year
  • Full-time, 40 hours per week
  • First Northern offers a generous benefits package including medical, dental and vision insurance; free life & disability plans; 401(k) with company match after 1 year of employment.

Please be advised that First Northern Credit Union conducts background and credit checks for all positions.
If you are interested in this employment opportunity, please apply through the online link provided through this Web site.
EOE
Drug-Free Work Environment
M/F/D/V

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