ZipRecruiter

Log In

1

Credit Union Jobs (NOW HIRING)

MyUSA Credit Union

Credit Risk Analyst

Middletown, OH · On-site

MyUSA Credit Union is a member-owned, over $350 million financial institution with offices in Middletown (2), Trenton, Kettering (2), Moraine, Springfield and Vandalia. Our mission is simple, we ...

next page

Showing results 1-20

All JobsCredit Union Jobs

Credit Union information

See salary details

$12

$32

$96

How much do credit union jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for credit union in the United States is $32.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Union Member Service Representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

Are credit unions good to work at?

Credit union jobs are often considered good due to their community-focused environment, competitive benefits, and opportunities for advancement. Employees typically value the collaborative culture and the chance to serve members directly, with roles often requiring customer service skills and financial knowledge. Overall, many find working at a credit union to be a stable and rewarding career choice.

What jobs pay 10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree include roles such as commercial pilot, real estate broker, sales manager, or skilled trades like electricians and plumbers with experience. These positions often require specialized training, certifications, or extensive experience rather than formal college degrees.

How much do credit union employees make?

The average salary for credit union employees varies by role and experience, with tellers earning around $30,000 to $40,000 annually and managers earning $50,000 to $80,000 or more. Entry-level positions typically start at or slightly above minimum wage, while specialized roles or those with certifications can earn higher salaries. Compensation also depends on the size and location of the credit union and may include benefits such as health insurance and retirement plans.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

What qualifications do you need to work at a credit union?

To work at a credit union, candidates typically need a high school diploma or equivalent; some positions may require post-secondary education or relevant certifications. Customer service skills, financial knowledge, and proficiency with banking software are also important. Specific roles such as loan officers or financial advisors may require additional licenses or certifications.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.
More about Credit Union jobs
What cities are hiring for Credit Union jobs? Cities with the most Credit Union job openings:
What are the most commonly searched types of Credit jobs? The most popular types of Credit jobs are:
What states have the most Credit Union jobs? States with the most job openings for Credit Union jobs include:
What job categories do people searching Credit Union jobs look for? The top searched job categories for Credit Union jobs are:
Credit Union jobs near you
Credit Union Collections & Risk Manager

Credit Union Collections & Risk Manager

First Northern Credit Union

Chicago, IL • On-site

$75K - $79K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Job description

Collections & Risk Manager a/k/a Risk Mitigation Manager
We are currently seeking a Risk Mitigation Manager for our Chicago-Loop (Monroe Street) office to oversee the Risk Management Department, including: loan collections, collateral protection, negative shares, fraud prevention and resolution, credit loss estimation, and insurance-related programs.
Our credit union membership base consists of ComEd/Exelon, Constellation, Northwestern Medicine, and Northwestern University employees and students, as well as a 14-county community charter including Evanston and Rockford.
Primary responsibilities include:
  • Supervise/manage a Collector and a Loan Servicing Representative.
  • Oversee applicable Automatic Call Distribution (ACD) Workgroup(s).
  • Provide resolution management for member service calls.
  • Supervise all loan collections activities.
  • Ensure that FNCU's collection activity is conducted in accordance with current collection policies and procedures.
  • Prepare monthly delinquency and loan loss reports.
  • Administration of bankruptcy and workout activities on accounts in a timely and consistent manner. Vendor management of legal counsel regarding account litigation. Coordinate with trustees.
  • Management of the Negative Shares collection queues. Charge off approved negative shares per policy and procedures.
  • Manage collateral/mortgage protection (CPI/MPI) programs to ensure proper insurance coverage and minimize collateral-related losses.
  • Lead fraud resolution efforts, including investigation, recovery, and member communication, for new memberships and newly opened savings and loan products (including indirect vehicle loans).
  • Implement and monitor fraud mitigation strategies to reduce identify theft and account takeover risks.
  • Manage the credit union's Current Expected Credit Losses (CECL) methodology, assumptions, modeling, and reporting.
  • Utilize software to monitor loan portfolio performance and trends to identify emerging risks and recommend corrective actions.
  • Manage the processing and reconciliation of insurance refunds related to chargebacks and back-end refunds related to loan payoffs, charge-offs, or early terminations.
  • Work as a leader of special or ongoing projects that are important to departmental development.
  • Keep current on governmental regulations related to loan servicing repayment compliance, collections, member information, and record retention.
  • Explain financial products and services to members, evaluating their needs, and recommending the credit union's best available options.
  • Evaluate/review your staff's performance, including providing performance feedback and coaching.
  • Develop, implement, and maintain department procedures and policies.
  • Assist in auditing and reporting functions.
  • Multi-task and receive and assign or complete work through a variety of channels, including online, telephone, in-person, mail, fax, etc.
  • Maintain a thorough working knowledge of credit union history and philosophy, as well as policies and procedures.

Qualifications include:
  • Bachelor's degree.
  • 3+ years of experience in collections, fraud, and/or risk management.
  • Solid computer, analytical, math, and communication skills.
  • Management experience is preferred.
  • Bilingual (English/Spanish) is a plus.

Office address:
First Northern Credit Union
230 W. Monroe St. Ste. 2850
Chicago, IL 60606
(on Franklin between Monroe & Madison)
Typical work schedule: In-person, Monday through Friday, 7:45 a.m. to 4:45 p.m.
Compensation:
  • $75,100 - $79,815 per year
  • Full-time, 40 hours per week
  • First Northern offers a generous benefits package including medical, dental and vision insurance; free life & disability plans; 401(k) with company match after 1 year of employment.

Please be advised that First Northern Credit Union conducts background and credit checks for all positions.
If you are interested in this employment opportunity, please apply through the online link provided through this Web site.
EOE
Drug-Free Work Environment
M/F/D/V

Apply