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Credit Union Manager Jobs in Virginia (NOW HIRING)

BayPort Credit Union

Universal MSR

Virginia Beach, VA · On-site

$20.12 - $30.19/hr

Greets and welcomes credit union members and visitors in a professional and timely manner ... Management reserves the right to modify, add or remove essential functions as business needs ...

BayPort Credit Union

Universal MSR

Virginia Beach, VA · On-site

$41K - $62K/yr

The primary purpose of this position is to provide quality service to the Credit Union members ... Management reserves the right to modify, add or remove essential functions as business needs ...

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Credit Union Manager information

See Virginia salary details

$79.3K

$101.6K

$121K

How much do credit union manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for credit union manager in Virginia is $101,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,200.00 and $113,000.00 per year, depending on experience, location, and employer.

What does a credit union manager do?

A credit union manager oversees a branch of a federal or local credit union. As a credit union manager, you monitor member services, manage security, and supervise staff. You ensure staff members treat clients with respect and handle all transactions thoroughly and to the customer’s satisfaction. Your responsibilities include overseeing collections, processing customer requests, and approving loan applications. Credit union managers must also process regular financial reports for upper management.

What does a credit union manager do?

A Credit Union Manager oversees the daily operations of a credit union, ensuring that financial services are delivered efficiently and members' needs are met. They supervise staff, manage budgets, handle member concerns, and ensure compliance with financial regulations. Additionally, they play a key role in developing business strategies to grow the credit union and maintain its financial health. Their responsibilities often include reporting to the board of directors and representing the credit union in the community.

What are the key skills and qualifications needed to thrive as a credit union manager, and why are they important?

To thrive as a Credit Union Manager, you need strong leadership abilities, financial acumen, and a solid understanding of banking regulations, typically supported by a degree in finance, business, or a related field. Familiarity with core banking software, loan origination systems, and relevant certifications like Certified Credit Union Manager (CCUM) are commonly required. Outstanding communication, problem-solving, and interpersonal skills set top performers apart by enabling effective team management and member service. These skills and qualifications are crucial for ensuring efficient operations, regulatory compliance, and member satisfaction in a competitive financial environment.

What are some common challenges credit union managers face in balancing member satisfaction with regulatory compliance?

Credit Union Managers often navigate the challenge of delivering personalized, high-quality service to members while strictly adhering to financial regulations and compliance standards. Balancing these priorities requires constant communication with staff, ongoing training, and keeping up-to-date with regulatory changes. Managers must foster a culture of compliance without compromising the member experience, often by streamlining processes and utilizing technology to improve both service and oversight. Effective delegation and clear protocols are key to maintaining this balance within the team.

What is the difference between Credit Union Manager vs Loan Officer?

AspectCredit Union ManagerLoan Officer
CredentialsTypically requires a bachelor's degree in finance, business, or related field; certifications like CUDE may be preferredOften requires a bachelor's degree; certifications like MLO (Mortgage Loan Originator) may be beneficial
Work EnvironmentOversees branch operations, staff, and member services within a credit unionWorks directly with members to evaluate and process loan applications, often in a bank or credit union setting
Employer & IndustryCredit unions, financial institutionsBanks, credit unions, mortgage companies

While both roles are integral to financial services, a Credit Union Manager oversees overall branch operations and staff, whereas a Loan Officer focuses specifically on evaluating and approving loan applications. The roles often overlap in customer service and financial knowledge, but their primary responsibilities differ.

Can you make good money working at a credit union?

Credit union managers typically earn competitive salaries that vary based on location, experience, and the size of the credit union. According to industry data, the median annual salary for a credit union manager ranges from $50,000 to $100,000, with higher earnings possible in larger or more profitable institutions. Strong leadership skills and relevant certifications can also influence earning potential.
More about Credit Union Manager jobs

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Credit Union Manager jobs near you
Infographic showing various Credit Union Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $101,620 per year, or $48.9 per hour.

Member Services Representative (Part-Time)

BayPort Credit Union

Smithfield, VA • On-site

Other

This job post has expired 2 days ago. Applications are no longer accepted.

BayPort Credit Union rating

7.4

Company rating: 7.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

The primary purpose of this position is to provide quality service to the Credit Union members. This is accomplished by serving as a liaison between the member and the credit union; greeting and welcoming credit union members in a professional and timely manner; providing information to current as well as prospective members on membership eligibility, account types, loan products and any other services the Credit Union offers. Other duties include opening new accounts for members to include but not limited to loans, IRA's, and certificates; resolving problems with members' accounts, interviewing loan applicants, processing loan requests, responding to members' requests in a timely, professional manner and performing other duties as requested.
ESSENTIAL FUNCTIONS AND SUPPORTING DUTIES:

  • Greets and welcomes credit union members and visitors in a professional and timely manner
  • Provides information to current and prospective members on membership eligibility, account types, loan products, and any other services the Credit Union offer
  • Communicates information in-person, via email, other written correspondence, and over the telephone to future and current members regarding credit union services or policies.
  • Handles varying requests from members for transfers of shares to loan payments, share withdrawals, check requests, share certificate transactions, line of credit advances, and any other requests received.
  • Provides information regarding first mortgage loans and applications; conducting the following for second mortgage and loan products: interviewing loan applicants, explaining conditional loan approvals and denials, reviewing loan applications, processing loan requests according to approval and/or loan stipulations with the respective interest rates and terms.
  • Contacts members to follow up on loan requests; educates members on Loan Protection Products and action steps and quotes total loan payments to include Loan Protection Products and action steps and quotes total loan payments to include Loan Protection Products
  • Identifies opportunities to cross-sell credit union products and services based on member needs, thereby contributing to the credit union's growth and member satisfaction.
QUALIFICATIONS AND REQUIREMENTS:
Required Knowledge: Knowledge of general credit union operational procedures to include cash handling, teller job-related duties, member services and loan processes and procedures.
Required Education: Education up to the equivalent of a four-year high school education.
Required Experience: Previous teller experience or member service experience is required.
Skills/Abilities:
  • Ability to adhere to BayPort Credit Union's Core Values: Integrity, Be Bold, Compassion, Diversity, Innovation, It's On Me, and One Team.
  • Accurate cash handling skills, ability to operate a PC, adding machine, credit card and check image equipment, calculator, and other job-related office equipment.
  • Strong customer service skills to include telephone skills, well-organized and attentive to detail.

This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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