ZipRecruiter

Log In

1

Virtual Teller Jobs in Virginia (NOW HIRING)

FVCBANK

IT Helpdesk Technician

Fairfax, VA · On-site

$50K - $60K/yr

Understanding of Active Directory, Citrix, virtual environments, Print Management * Simple Network ... Experience with bank systems for both platform and teller line processing systems * 1 year of ...

All JobsTeller JobsVirtual Teller JobsVirtual Teller Jobs in Virginia

Virtual Teller information

See Virginia salary details

$11

$17

$23

How much do virtual teller jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual teller in Virginia is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.09 per hour, depending on experience, location, and employer.

What is a virtual teller?

A virtual teller provides customer service to banking customers through online portals and other electronic systems, often using an Interactive Teller Machine (ITM). In this role, you assist bank clients with transactions, check balances, verify deposits, and answer questions about products or services offered by your employer. You also record financial data and document each transaction into your bank's computer system. Many virtual tellers use video conferencing software to communicate with clients, though you may also correspond through email and phone calls. You may work from an office inside a bank branch, in a centralized corporate banking location, or remotely from home.

What are the key skills and qualifications needed to thrive as a virtual teller?

To thrive as a Virtual Teller, you need strong knowledge of banking procedures, cash handling, and customer service, typically supported by experience in financial services or a related degree. Familiarity with core banking software, secure communication systems, and digital transaction tools is essential. Excellent verbal communication, problem-solving abilities, and attention to detail help you build trust and effectively resolve customer inquiries remotely. These skills are crucial for maintaining security, efficiency, and customer satisfaction in a digital banking environment.

How does a virtual teller typically interact with customers and resolve issues remotely?

As a Virtual Teller, most customer interactions occur via video calls, chat, or phone, requiring clear communication and a strong understanding of banking procedures. You'll help customers with routine transactions, answer account-related questions, and resolve issues such as transaction errors or card problems. Since you work remotely, collaboration with branch teams and other departments is often done through digital tools and internal messaging platforms. Building rapport and trust with customers without in-person interaction is a common challenge, but it can be addressed with attentive service and proactive communication.
More about Virtual Teller jobs

What are the most commonly searched types of Teller jobs in Virginia?

The most popular types of Teller jobs in Virginia are:

What are popular job titles related to Virtual Teller jobs in Virginia?

For Virtual Teller jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Virtual Teller jobs in Virginia look for?

The top searched job categories for Virtual Teller jobs in Virginia are:

What cities in Virginia are hiring for Virtual Teller jobs?

Cities in Virginia with the most Virtual Teller job openings:

Virtual Teller jobs near you
Infographic showing various Virtual Teller job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 64% In-person, and 36% Remote job distribution, with an average salary of $36,039 per year, or $17.3 per hour.

IT Helpdesk Technician

FVCBANK

Fairfax, VA • On-site

$50K - $60K/yr

Other

Posted 4 days ago

Key responsibilities

  • Assist in supporting multiple applications and troubleshoot incidents related to custom applications and system issues.

  • Provide help desk support for all tier 1 help desk requests and follow up with users on requests and problem tickets.

  • Work directly with users, technical support, and third-party vendors to resolve issues and support user account management.

Job description

FVCbankIT Helpdesk Technician - Job DescriptionJob Description

Salary Range: $50,000.00 - $60,000.00 Annually

Title: IT Helpdesk Technician
Department(s): IT / Fairfax Corporate Office
Reports to: Help Desk Manager

** Please note that this position is based out of our Fairfax, VA office and requires in-person attendance. **

About Us: 

Since opening our doors in 2007, FVCbank has incorporated a vision of creating a positive and empowering work environment for our employees. Our continuous efforts in supporting our employees to be successful is one of our most important responsibilities. We believe that in order to provide exceptional service to our customers and the community, our employees must be a priority. If you want to join a company that is dedicated to helping you be successful and grow in your career, then join us at FVCbank.

Job Summary

Responsible for assisting in the support of multiple applications, and working directly with users to troubleshoot and support incidents regarding custom applications and system issues.

Essential Job Functions
  • Responsible for assisting in the support of multiple applications, and working directly with users to troubleshoot and support incidents regarding custom applications and system issues.
  • Provide help desk support for all tier 1 level help desk requests.
  • Follow-up with users as needed on requests and problem tickets.
  • Work with users, technical support and 3rd party vendors.
  • Work directly with the 3rd party vendors to resolve issues.
  • Assist in the creation, maintenance, and deletion of user accounts for both network and third party application accounts
  • Travel to FVCbank locations for onsite support 
  • Participate in after-hours support rotation
Job Requirements
  • High School Diploma
  • 0-1 year of experience working in a Help Desk environment
  • Experience with Microsoft OS administration
  • Experience with Microsoft O365 administration
  • Experience troubleshooting windows server management
  • Understanding of Active Directory, Citrix, virtual environments, Print Management
  • Simple Network troubleshooting
Abilities Required
  • Strong written and verbal communication skills
  • Strong customer service skills
  • Ability to multi-task and prioritize and work in a fast paced environment
  • Strong organizational, effective planning and analytical skills
  • Strong desire to grow in experience and responsibility with the company
  • Ability to carry up to 50 LBS
  • Must have reliable transportation to office and field work locations
Desired Skills
  • Professional and effective interpersonal skills
  • Experience with bank systems for both platform and teller line processing systems
  • 1 year of experience in a Citrix/virtualized environment
  • Experience with Microsoft and Citrix Group Policies
  • College degree in Computer Science/IT Certifications, related study or relevant work experience preferred
Essential Functions
  • Ability to sit, stand, kneel, and bend for extended periods of time
  • Must be able to operate a computer keyboard, mouse, and other computer components
  • Ability to converse and exchange information with all levels of staff within the organization
  • Ability to observe, perceive, and identify data
  • Ability to travel via air, rail, automobile, and/or bus
DisclaimerThe position for which you are applying is one that would have access to cash, financial instruments, financial transactions, or confidential customer financial information. The Bank has determined that personal financial responsibility is substantially related to preventing misuse or misappropriation of financial instruments or information which is an essential function of the position for which you are applying. A consumer report (including a credit report) and additional background reports are requested of all applicants on that basis.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.We are an Affirmative Action/EEO Employer. We do not discriminate on the basis of race, color, religion, national origin, physical or mental disability, protected veteran status, sex, gender identity, sexual orientation or any other characteristic protected by federal, state or local law. Apply at www.fvcbank.com / Careers Tab