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Virtual Teller Jobs (NOW HIRING)

TEXAS TECH FEDERAL CREDIT UNION

Virtual Teller

Lubbock, TX · On-site +1

$12.25 - $15.25/hr

Position Summary The Virtual Teller focuses on building member trust and strengthening member relationships through superior service. As the primary contact for inquiries and transactions, the ...

TEXAS TECH FEDERAL CREDIT UNION

Virtual Teller

Lubbock, TX

$12.25 - $15.25/hr

Position Summary The Virtual Teller focuses on building member trust and strengthening member relationships through superior service. As the primary contact for inquiries and transactions, the ...

Burke & Herbert Bank & Trust

Virtual Teller

Moorefield, WV · On-site

$14.75 - $19.25/hr

Enhances the client's experience through video transmission, using multiple software programs from our centralized Virtual Teller Center. Will support and demonstrate Service Beyond Expectations ...

Blue Sky Bank

Virtual Teller/ITM Teller

Tulsa, OK

$14 - $17.75/hr

As a Virtual Teller/ITM Teller, you will serve as a key point of contact for customers across the bank, providing exceptional service through phone, video, and digital channels. This role combines ...

Blue Sky Bank

Virtual Teller/ITM Teller

Tulsa, OK · On-site +1

$14 - $17.75/hr

As a Virtual Teller/ITM Teller, you will serve as a key point of contact for customers across the bank, providing exceptional service through phone, video, and digital channels. This role combines ...

Wings Credit Union

Virtual Teller

Saint Paul, MN

As a Virtual Teller, you will deliver real-time, face-to-face service through our interactive teller technology. When members press the support button at the ATM, you are the person they see and ...

Smart Financial

PT-30 Virtual Teller - Conroe

Conroe, TX · On-site +1

$13.75 - $17/hr

The Virtual Teller is responsible for responding to both member and potential member needs with a high quality of service. This includes performing transactions and providing information accurately ...

Smart Financial

PT-30 Virtual Teller - Conroe

Conroe, TX · On-site

$13.75 - $17/hr

The Virtual Teller is responsible for responding to both member and potential member needs with a high quality of service. This includes performing transactions and providing information accurately ...

Smart Financial

PT-30 Virtual Teller - Conroe

Conroe, TX · On-site

$13.75 - $17/hr

The Virtual Teller is responsible for responding to both member and potential member needs with a high quality of service. This includes performing transactions and providing information accurately ...

Farmers National Bank of Canfield

Virtual Teller

Niles, OH · On-site +1

$14 - $17.50/hr

SUMMARY: Processes a variety of customer transactions via video interaction. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to ...

Farmers National Bank of Canfield

Virtual Teller

Niles, OH · On-site

$13.50 - $17.50/hr

Description SUMMARY: Processes a variety of customer transactions via video interaction. Recognizes customer needs and recommends products, services, or assistance of other bank employees or ...

Peoples Bank

Virtual Center Team Lead

Louisville, KY · On-site

$18.75 - $23.50/hr

Will directly supervise the Virtual Teller team and the management of the fleet of Interactive Teller Machines (ITMs) across the Bank's footprint. Will analyze performance metrics of team and fleet ...

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Virtual Teller information

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$12

$17

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How much do virtual teller jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for virtual teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Virtual Teller can potentially earn $2,000 a week by working full-time hours, often requiring strong customer service skills, familiarity with banking software, and reliable internet. Increasing earnings may involve taking on multiple shifts, working overtime, or gaining certifications to access higher-paying positions. Compensation varies by employer and location, so researching specific job offers is essential.

How to become a virtual bank teller?

To become a virtual bank teller, candidates typically need a high school diploma or equivalent, strong customer service skills, and familiarity with banking software and digital communication tools. Some employers may require previous experience in banking or cash handling, and training is often provided on specific platforms used for virtual transactions.

What does a virtual teller do?

A virtual teller operates through video or online platforms to assist customers with banking transactions such as deposits, withdrawals, and account inquiries. They typically use specialized software and may work remotely or in a branch setting, providing real-time support without being physically present at a teller window.

How much does a virtual teller make?

A virtual teller typically earns between $12 and $20 per hour, depending on experience, location, and the employer. Salaries can also include benefits such as health insurance and retirement plans, and the role often requires proficiency with digital banking tools and customer service skills.

What are virtual tellers?

Virtual tellers are banking professionals who assist customers remotely, typically via video calls, chat, or phone, instead of working face-to-face at a physical bank branch. They perform many of the same functions as traditional bank tellers, such as processing transactions, answering account questions, and helping with basic banking services. Virtual tellers use secure digital platforms to verify identities, access customer accounts, and provide personalized assistance. This role offers customers convenience and extended service hours while maintaining high security and privacy standards.

How does a Virtual Teller typically interact with customers and resolve issues remotely?

As a Virtual Teller, most customer interactions occur via video calls, chat, or phone, requiring clear communication and a strong understanding of banking procedures. You'll help customers with routine transactions, answer account-related questions, and resolve issues such as transaction errors or card problems. Since you work remotely, collaboration with branch teams and other departments is often done through digital tools and internal messaging platforms. Building rapport and trust with customers without in-person interaction is a common challenge, but it can be addressed with attentive service and proactive communication.

What are the key skills and qualifications needed to thrive as a Virtual Teller, and why are they important?

To thrive as a Virtual Teller, you need strong knowledge of banking procedures, cash handling, and customer service, typically supported by experience in financial services or a related degree. Familiarity with core banking software, secure communication systems, and digital transaction tools is essential. Excellent verbal communication, problem-solving abilities, and attention to detail help you build trust and effectively resolve customer inquiries remotely. These skills are crucial for maintaining security, efficiency, and customer satisfaction in a digital banking environment.

What Is the Job of a Virtual Teller?

A virtual teller provides customer service to banking customers through online portals and other electronic systems, often using an Interactive Teller Machine (ITM). In this role, you assist bank clients with transactions, check balances, verify deposits, and answer questions about products or services offered by your employer. You also record financial data and document each transaction into your bank's computer system. Many virtual tellers use video conferencing software to communicate with clients, though you may also correspond through email and phone calls. You may work from an office inside a bank branch, in a centralized corporate banking location, or remotely from home.

More about Virtual Teller jobs
What cities are hiring for Virtual Teller jobs? Cities with the most Virtual Teller job openings:
What are the most commonly searched types of Teller jobs? The most popular types of Teller jobs are:
What states have the most Virtual Teller jobs? States with the most job openings for Virtual Teller jobs include:
What job categories do people searching Virtual Teller jobs look for? The top searched job categories for Virtual Teller jobs are:
Virtual Teller jobs near you
Infographic showing various Virtual Teller job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Physical job distribution, with an average salary of $36,351 per year, or $17.5 per hour.
Virtual Teller

Virtual Teller

TEXAS TECH FEDERAL CREDIT UNION

Lubbock, TX • On-site, Remote

$12.25 - $15.25/hr

Full-time

Posted 6 days ago

Job description

Position Summary
The Virtual Teller focuses on building member trust and strengthening member relationships through superior service. As the primary contact for inquiries and transactions, the Virtual Teller is charged with embracing an attitude of lifetime learning and excelling in creating the very best member experience. The Virtual Teller's core authority rests in his/her ability to accurately assess member needs and provide effective solutions in a kind and caring manner.
Duties & Responsibilities
  • Serve Texas Tech CU members and employees pleasantly and professionally in accordance with Texas Tech CU core values of Trust, Respect, Excellence, Kindness, and Stewardship.
  • Greet and welcome every member in a professional, TREKS manner.
  • Answer member requests, inquiries, complaints, and concerns in a timely, accurate, and kind manner whether received in-person, online, or by telephone.
  • Complete member transactions through interactive (digital) teller machines (ITM's).
  • Receive and process checks, cash, and mail in payments from members.
  • Assist members with completing check orders and changes of address as needed; provide troubleshooting assistance per members' request.
  • Support Texas Tech CU staff in researching and resolving routine member questions, problems or complaints regarding Texas Tech CU products and services.
  • Mail, fax, or email documentation as needed.
  • Maintain a thorough working knowledge of Texas Tech CU policies and procedures.
  • Maintain knowledge of all state and federal regulations that are applicable to Virtual Teller position.
  • Attend and participate in job-related training sessions.
  • Maintain member confidentiality.
  • Ability to adapt to changing organizational and operational needs; may take on additional duties and responsibilities as needed.

Skills & Qualifications
  • Must be at least 18 years of age
  • High school diploma or equivalent required
  • Previous Teller, Customer Service, Retail, or Food Service experience is preferred.
  • Experience meeting individual and team goals.
  • Ability to build rapport with all members/callers and stay calm under pressure.
  • Excellent communication skills, both oral (over the phone) and written.
  • Ability to multitask accurately and promptly.

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

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