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Virtual Teller Jobs (NOW HIRING)

TEXAS TECH FEDERAL CREDIT UNION

Virtual Teller I

Lubbock, TX · On-site

$12.25 - $15.25/hr

Position Summary The Virtual Teller I focuses on building member trust and strengthening member relationships through superior service. As the primary contact for inquiries and transactions, the ...

TEXAS TECH FEDERAL CREDIT UNION

Virtual Teller I

Lubbock, TX · On-site

$12.25 - $15.25/hr

Position Summary The Virtual Teller I focuses on building member trust and strengthening member relationships through superior service. As the primary contact for inquiries and transactions, the ...

Blue Sky Bank

Virtual Teller/ITM Teller

Tulsa, OK · On-site +1

$14 - $17.75/hr

As a Virtual Teller/ITM Teller, you will serve as a key point of contact for customers across the bank, providing exceptional service through phone, video, and digital channels. This role combines ...

Blue Sky Bank

Virtual Teller/ITM Teller

Tulsa, OK · On-site

$14 - $17.75/hr

As a Virtual Teller/ITM Teller, you will serve as a key point of contact for customers across the bank, providing exceptional service through phone, video, and digital channels. This role combines ...

Peoples Bank

Virtual Teller

Louisville, KY · On-site

$14.75 - $18.25/hr

Tellers are willing to work a flexible schedule to accommodate the possible extended operating hours and business needs of the ITM Virtual Center. Job Duties: * Deliver superior customer service with ...

Peoples Bank

Virtual Teller

Wilmington, OH · On-site

$14.25 - $17.75/hr

Tellers are willing to work a flexible schedule to accommodate the possible extended operating hours and business needs of the ITM Virtual Center. Job Duties: * Deliver superior customer service with ...

Smart Financial

Virtual Teller - Conroe

Conroe, TX

$13.75 - $17/hr

The Virtual Teller is responsible for responding to both member and potential member needs with a high quality of service. This includes performing transactions and providing information accurately ...

Smart Financial

Virtual Teller - Conroe

Conroe, TX · On-site

$13.75 - $17/hr

The Virtual Teller is responsible for responding to both member and potential member needs with a high quality of service. This includes performing transactions and providing information accurately ...

Smart Financial

Virtual Teller - Conroe

Conroe, TX

$13.75 - $17/hr

The Virtual Teller is responsible for responding to both member and potential member needs with a high quality of service. This includes performing transactions and providing information accurately ...

Smart Financial

PT-30 Virtual Teller - Conroe

Conroe, TX · On-site

$13.75 - $17/hr

The Virtual Teller is responsible for responding to both member and potential member needs with a high quality of service. This includes performing transactions and providing information accurately ...

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Virtual Teller information

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$12

$17

$24

How much do virtual teller jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for virtual teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a virtual teller?

A virtual teller provides customer service to banking customers through online portals and other electronic systems, often using an Interactive Teller Machine (ITM). In this role, you assist bank clients with transactions, check balances, verify deposits, and answer questions about products or services offered by your employer. You also record financial data and document each transaction into your bank's computer system. Many virtual tellers use video conferencing software to communicate with clients, though you may also correspond through email and phone calls. You may work from an office inside a bank branch, in a centralized corporate banking location, or remotely from home.

What are the key skills and qualifications needed to thrive as a virtual teller?

To thrive as a Virtual Teller, you need strong knowledge of banking procedures, cash handling, and customer service, typically supported by experience in financial services or a related degree. Familiarity with core banking software, secure communication systems, and digital transaction tools is essential. Excellent verbal communication, problem-solving abilities, and attention to detail help you build trust and effectively resolve customer inquiries remotely. These skills are crucial for maintaining security, efficiency, and customer satisfaction in a digital banking environment.

How does a virtual teller typically interact with customers and resolve issues remotely?

As a Virtual Teller, most customer interactions occur via video calls, chat, or phone, requiring clear communication and a strong understanding of banking procedures. You'll help customers with routine transactions, answer account-related questions, and resolve issues such as transaction errors or card problems. Since you work remotely, collaboration with branch teams and other departments is often done through digital tools and internal messaging platforms. Building rapport and trust with customers without in-person interaction is a common challenge, but it can be addressed with attentive service and proactive communication.
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Virtual Teller jobs near you
Infographic showing various Virtual Teller job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $36,351 per year, or $17.5 per hour.

Virtual Teller I

TEXAS TECH FEDERAL CREDIT UNION

Lubbock, TX • On-site

$12.25 - $15.25/hr

Full-time

Posted 19 days ago

Job description

Position Summary

The Virtual Teller I focuses on building member trust and strengthening member relationships through superior service. As the primary contact for inquiries and transactions, the Virtual Teller is charged with embracing an attitude of lifetime learning and excelling in creating the very best member experience. The Virtual Teller's core authority rests in his/her ability to accurately assess member needs and provide effective solutions in a kind and caring manner.

Duties & Responsibilities

  • Serve Texas Tech CU members and employees pleasantly and professionally in accordance with Texas Tech CU core values of Trust, Respect, Excellence, Kindness, and Stewardship.
  • Greet and welcome every member in a professional, TREKS manner
  • Answer member requests, inquiries, complaints, and concerns in a timely, accurate, and kind manner whether received in-person, online, or by telephone
  • Complete member transactions through interactive (digital) teller machines (ITM's).
  • Receive and process checks, cash, and mail in payments from members
  • Assist members with completing check orders, and changes of address as needed; provide troubleshooting assistance per members' request
  • Supports members in researching and resolving routine questions, problems or complaints regarding TTCU products and services.
  • Assist members with travel alert and debit card limit increase requests
  • Mail or email documentation as needed.
  • Maintain a thorough working knowledge of TTCU policies and procedures.
  • Maintain knowledge of all state and federal regulations that are applicable to Virtual Teller position.
  • Attend and participate in job-related training sessions.
  • Maintain member confidentiality.
  • Ability to adapt to changing organizational and operational needs; may take on additional duties and responsibilities as needed.

Skills & Qualifications

  • High school diploma or equivalent required
  • Bilingual (English/Spanish) preferred
  • Previous Teller, Customer Service, Retail, or Food Service experience is preferred.
  • Experience meeting individual and team goals.
  • Ability to build rapport with all members/callers and stay calm under pressure.
  • Excellent communication skills, both oral (over the phone) and written.
  • Ability to multitask accurately and promptly.

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

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