Head Teller
Memphis, TN · On-site
$20 - $25/hr
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement ...
Head Teller
Memphis, TN · On-site
$20 - $25/hr
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement ...
Head Teller
Fort Walton Beach, FL · On-site
$16.75 - $21.25/hr
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement ...
Head Teller
Fort Walton Beach, FL · On-site
$16.75 - $21.25/hr
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement ...
Head Teller
Franklin, TN · On-site
$19.75 - $24.75/hr
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement ...
New
Head Teller
Franklin, TN · On-site
$19.75 - $24.75/hr
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement ...
New
Head Teller
Mcdonough, GA · On-site
$18.75 - $23.50/hr
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement ...
Head Teller
Mcdonough, GA · On-site
$18.75 - $23.50/hr
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement ...
Head Teller
Tupelo, MS · On-site
$19.50 - $24.50/hr
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement ...
New
Head Teller
Tupelo, MS · On-site
$19.50 - $24.50/hr
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement ...
New
Head Teller
Ocean Springs, MS · On-site
$16.25 - $20.25/hr
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement ...
Head Teller
Ocean Springs, MS · On-site
$16.25 - $20.25/hr
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement ...
Head Teller
Mobile, AL · On-site
$18.50 - $23.25/hr
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement ...
Head Teller
Mobile, AL · On-site
$18.50 - $23.25/hr
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement ...
Head Teller
$20.19/hr
As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed ...
New
Head Teller
$20.19/hr
As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed ...
New
Head Teller
Saint Simons Island, GA · On-site
$32K - $67K/yr
As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed ...
Head Teller
Saint Simons Island, GA · On-site
$32K - $67K/yr
As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed ...
Head Teller
$32K - $45K/yr
As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed ...
Head Teller
$32K - $45K/yr
As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed ...
Head Teller
Saint Simons Island, GA · On-site
$20.19 - $21.57/hr
As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed ...
Head Teller
Saint Simons Island, GA · On-site
$20.19 - $21.57/hr
As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed ...
Assistant Head Teller
Wilmington, DE · On-site
$16.35 - $25.35/hr
Perform the duties of a teller. * Assume the responsibility for the ATM in the absence of the Head Teller or when the office operation dictates the need. * Assume responsibility for the CDM/TCRs and ...
Assistant Head Teller
Wilmington, DE · On-site
$16.35 - $25.35/hr
Perform the duties of a teller. * Assume the responsibility for the ATM in the absence of the Head Teller or when the office operation dictates the need. * Assume responsibility for the CDM/TCRs and ...
Head Teller
Anderson, SC · On-site
$20.19 - $21.57/hr
As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed ...
New
Head Teller
Anderson, SC · On-site
$20.19 - $21.57/hr
As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed ...
New
Head Teller
$20.19 - $21.57/hr
As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed ...
New
Head Teller
$20.19 - $21.57/hr
As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed ...
New
Head Teller
Saint Simons Island, GA · On-site
$32K - $45K/yr
As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed ...
Head Teller
Saint Simons Island, GA · On-site
$32K - $45K/yr
As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed ...
FLOAT HEAD TELLER
Dayville, CT · On-site
$25 - $52.28/hr
Float Head Teller Dayville Be a part of the Charter Oak Federal Credit Union Team! The Head Teller is responsible for the overall operation of the teller line and building member relationships by ...
Quick apply
FLOAT HEAD TELLER
Dayville, CT · On-site
$25 - $52.28/hr
Float Head Teller Dayville Be a part of the Charter Oak Federal Credit Union Team! The Head Teller is responsible for the overall operation of the teller line and building member relationships by ...
Head Teller
Bristol, VA · On-site
$33K - $37K/yr
The Head Teller will be responsible for all teller functions as well as overseeing the performance of the teller staff to ensure service standards are being maintained. The individual will maintain ...
New
Quick apply
Head Teller
Bristol, VA · On-site
$33K - $37K/yr
The Head Teller will be responsible for all teller functions as well as overseeing the performance of the teller staff to ensure service standards are being maintained. The individual will maintain ...
New
FLOAT HEAD TELLER
Dayville, CT · On-site
$25 - $52.28/hr
Float Head Teller Dayville Be a part of the Charter Oak Federal Credit Union Team! The Head Teller is responsible for the overall operation of the teller line and building member relationships by ...
Quick apply
FLOAT HEAD TELLER
Dayville, CT · On-site
$25 - $52.28/hr
Float Head Teller Dayville Be a part of the Charter Oak Federal Credit Union Team! The Head Teller is responsible for the overall operation of the teller line and building member relationships by ...
Head Teller
Bristol, VA · On-site
$33K - $37K/yr
The Head Teller will be responsible for all teller functions as well as overseeing the performance of the teller staff to ensure service standards are being maintained. The individual will maintain ...
New
Quick apply
Head Teller
Bristol, VA · On-site
$33K - $37K/yr
The Head Teller will be responsible for all teller functions as well as overseeing the performance of the teller staff to ensure service standards are being maintained. The individual will maintain ...
New
Head Teller
Manitowoc, WI · On-site
$19.75 - $25/hr
As Head Teller, you'll provide leadership on the Teller line by troubleshooting questions, giving guidance, delivering on-the-spot and structured coaching, and ensuring operational excellence, while ...
Head Teller
Manitowoc, WI · On-site
$19.75 - $25/hr
As Head Teller, you'll provide leadership on the Teller line by troubleshooting questions, giving guidance, delivering on-the-spot and structured coaching, and ensuring operational excellence, while ...
Head Teller information
See salary details
$13.94 - $15.34
2% of jobs
$15.34 - $16.74
5% of jobs
$16.74 - $18.14
6% of jobs
$18.14 - $19.54
8% of jobs
$19.81 is the 25th percentile. Wages below this are outliers.
$19.54 - $20.94
15% of jobs
The median wage is $22.10 / hr.
$20.94 - $22.33
16% of jobs
$22.33 - $23.73
16% of jobs
$24.36 is the 75th percentile. Wages above this are outliers.
$23.73 - $25.13
15% of jobs
$25.13 - $26.53
11% of jobs
$26.53 - $27.93
4% of jobs
$27.93 - $29.33
2% of jobs
$13
$22
$29
How much do head teller jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for head teller in the United States is $22.30, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.76 per hour, depending on experience, location, and employer.
What is the difference between Head Teller vs Teller?
| Aspect | Head Teller | Teller |
|---|---|---|
| Required Credentials | High school diploma; some roles prefer banking experience | High school diploma; basic banking knowledge |
| Work Environment | Supervisory role overseeing tellers; customer service | Customer-facing; cash handling and transactions |
| Employer Usage | Bank branches; supervisory capacity | Bank branches; frontline staff |
The Head Teller typically has more responsibilities, including supervising tellers and managing cash flow, while Tellers focus on customer transactions. Both roles require similar credentials and work in the same environment, but the Head Teller holds a leadership position within the branch.
What are the key skills and qualifications needed to thrive as a head teller?
To thrive as a Head Teller, you need strong cash handling abilities, knowledge of banking procedures, and prior experience in teller operations, often supported by a high school diploma or equivalent. Familiarity with banking software, cash management systems, and compliance protocols is typically required. Leadership, attention to detail, and excellent customer service skills help you effectively supervise staff and resolve client issues. These skills are vital to ensure accuracy, minimize risk, and maintain a positive banking environment.
What is a head teller?
Head Tellers are senior bank employees responsible for overseeing the teller line, ensuring efficient and accurate processing of customer transactions, and providing guidance to other tellers. They handle complex customer service issues, train new tellers, and monitor cash balances and daily operations. Head Tellers also help enforce bank policies and security procedures, acting as a liaison between branch management and the teller team.
How does the head teller role typically interact with other departments in a bank?
As a Head Teller, you frequently collaborate with departments such as customer service, operations, and branch management to ensure seamless banking experiences for customers. This role often involves coordinating with the back office for transaction approvals, working closely with branch managers on policy implementation, and supporting customer service representatives with complex queries. Effective communication and teamwork are essential, as Head Tellers serve as a bridge between front-line staff and upper management. This collaborative environment provides valuable exposure to various banking operations and can open up future advancement opportunities within the institution.
More about Head Teller jobs
What cities are hiring for Head Teller jobs?
Cities with the most Head Teller job openings:
What are the most commonly searched types of Teller jobs?
The most popular types of Teller jobs are:
Who are the top companies hiring for Head Teller jobs?
The top employers for Head Teller jobs are:
What states have the most Head Teller jobs?
States with the most job openings for Head Teller jobs include:
What job categories do people searching Head Teller jobs look for?
The top searched job categories for Head Teller jobs are:
Renasant Bank rating
6.0
Based on 12 frontline employees who took The Breakroom Quiz
152nd of 171 rated banks
Job description
Overview
The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement, service execution, operational excellence, leadership, and management. With a deep understanding of Renasant Bank policies and procedures, and customer service standards, the Head Teller will spend time role modeling, leading, and inspiring the team to deliver exceptional service to all customers, while maintaining sound operations. Head Tellers will lead by example in recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. Head Tellers will oversee and share in all Teller and Senior Teller responsibilities. Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
An effective Head Teller is capable of driving a best in class branch experience in five primary areas of responsibility: Customer engagement, service execution, operational excellence, leadership, and management.
Qualifications
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement, service execution, operational excellence, leadership, and management. With a deep understanding of Renasant Bank policies and procedures, and customer service standards, the Head Teller will spend time role modeling, leading, and inspiring the team to deliver exceptional service to all customers, while maintaining sound operations. Head Tellers will lead by example in recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. Head Tellers will oversee and share in all Teller and Senior Teller responsibilities. Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
An effective Head Teller is capable of driving a best in class branch experience in five primary areas of responsibility: Customer engagement, service execution, operational excellence, leadership, and management.
- Execute and coach the teller customer engagement process with each Teller to ensure there are no breaks in service or sales opportunities to help a customer
- Maintain and role model service knowledge standards in conjunction with related regulations, policies and procedures
- Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc.
- Execute daily operations including balancing, supplies ordering, balancing the ATM and vault, and perform branch capture procedures.
- Recognize/identify all customer needs, cues and clues in every transaction and properly refer customers to the platform for an additional needs based conversation
- Protect the bank from unnecessary risk by following compliance, risk and operational procedures
- Assist with all monthly and quarterly branch assessments
- Mentor and onboard all new Tellers - create a great experience for all new Tellers when they join the team. Ensure all training is completed
- Participate in interviewing, selecting and training teammates
- Supervise all Tellers and provide override approval on transactions, oversee daily personnel and team balancing of teller drawers
- Help lead, with the Branch Manager/Assistant Manager, sales, service and operational meetings, including security meetings
- Contribute to employee performance assessments, including disciplinary action planning and coaching for improved performance
- Perform other related duties as assigned
Qualifications
- High school diploma or equivalent required. College education preferred, but not required
- Minimum of 2 years of cash handling experience, one of which must be successful teller experience
- Minimum of 1 year leadership experience
- Minimum of 1 year customer experience in a sales environment preferred
- Proven track record of leadership, sales management, and coaching
- Ability to produce individual and team sales and customer experience results
- Effective written and verbal communication skills
- Strong sense of teamwork; ability to work cooperatively in a team environment
- Attention to detail with strong record of accuracy in handling of transactions
- Comfortable using a variety of technology software products to process transactions
- Proven time management and organizational skills, ability to effectively handle multiple priorities and adapt effectively as business needs and pace changes
- Ability to travel for training, other development opportunities, and between branches, as needed
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
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