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Assistant Head Teller Jobs (NOW HIRING)

Community First Credit Union

Assistant Head Teller

De Pere, WI · On-site

$15.50 - $19.25/hr

As an Assistant Head Teller, you will work closely with the Head Teller to provide support on the Teller line by troubleshooting questions, giving guidance, and ensuring operational soundness, while ...

Peoples National Bank

Assistant Head Teller

Marion, IL · On-site

$18 - $21/hr

This job provides personal customer service to bank customers and provides assistance to the Head Teller. Competitive pay and benefits! Paid vacation and holidays! Duties Included: * Conducting ...

New

Renasant Bank

Head Teller

Snellville, GA · On-site

$17.75 - $22.25/hr

Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available. RENASANT BANK IS AN EQUAL ...

Renasant Bank

Head Teller

Franklin, TN · On-site

$19.75 - $24.75/hr

Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available. RENASANT BANK IS AN EQUAL ...

Renasant Bank

Head Teller

Mcdonough, GA · On-site

$18.75 - $23.50/hr

Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available. RENASANT BANK IS AN EQUAL ...

Renasant Bank

Head Teller

Fort Walton Beach, FL · On-site

$16.75 - $21.25/hr

Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available. RENASANT BANK IS AN EQUAL ...

Renasant Bank

Head Teller

Ocean Springs, MS · On-site

$16.25 - $20.25/hr

Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available. RENASANT BANK IS AN EQUAL ...

Bryant Bank

Head Teller

Homewood, AL · On-site

$19.25 - $24.25/hr

Job Title: Head Teller Position Summary: The Head Teller is responsible for supervising and ... Provide training, coaching, and feedback to tellers. * Assist with the resolution of customer ...

Renasant Bank

Head Teller

Mobile, AL · On-site

$18.50 - $23.25/hr

Head Tellers will often serve in a leadership capacity for the teller experience, and for the branch, when the Branch Manager/Assistant Branch Manager is not available. RENASANT BANK IS AN EQUAL ...

Bryant Bank

Head Teller

Birmingham, AL · On-site

$17.50 - $22/hr

Job Title: Head Teller Position Summary: The Head Teller is responsible for supervising and ... Provide training, coaching, and feedback to tellers. * Assist with the resolution of customer ...

United Community Bank

Head Teller

Watkinsville, GA · On-site

$18 - $22/hr

As the Head Teller, you will utilize your strong attention to detail while being responsible for ... and procedures * Assist customers with account inquiries, deposits, withdrawals, and other ...

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Assistant Head Teller information

What is an assistant head teller?

Assistant Head Tellers are banking professionals who support the Head Teller in managing the teller line and daily branch operations. They often supervise tellers, provide training, ensure compliance with bank policies, and assist with customer service issues. Their role also includes balancing cash drawers, resolving discrepancies, and stepping in to handle more complex transactions. Assistant Head Tellers play a key part in maintaining efficient workflow and ensuring a positive customer experience.

What are the key skills and qualifications needed to thrive as an assistant head teller, and why are they important?

To thrive as an Assistant Head Teller, you need strong cash handling abilities, attention to detail, a high school diploma (or equivalent), and experience in banking or customer service. Proficiency with banking software, transaction processing systems, and knowledge of regulatory compliance is typically required. Excellent leadership, problem-solving, and interpersonal communication skills help you supervise tellers and resolve customer issues effectively. These skills ensure smooth branch operations, minimize errors, and maintain high customer satisfaction.

What are some common challenges an assistant head teller may face when supervising a teller team, and how can they address them?

Assistant Head Tellers often encounter challenges such as balancing customer service with operational accuracy, managing a diverse team, and handling peak periods efficiently. To address these, strong communication skills are essential for providing clear instructions and feedback to tellers. Additionally, staying organized and adaptable helps in delegating tasks effectively during busy times, while ongoing training ensures the team remains up-to-date with procedures and compliance requirements. Building rapport and fostering a supportive environment also contribute to smoother daily operations.

What is the difference between Assistant Head Teller vs Head Teller?

AspectAssistant Head TellerHead Teller
ResponsibilitiesSupports head teller in daily operations, supervises tellers, handles customer issuesOversees all teller activities, manages teller team, ensures compliance and accuracy
Required CredentialsHigh school diploma, cash handling experience, basic banking knowledgeSimilar credentials, often with more experience
Work EnvironmentBank branches, customer service settingBank branches, managerial oversight
Search IntentCompare roles, responsibilities, and qualificationsUnderstand leadership duties and career progression

The Assistant Head Teller supports the Head Teller in daily operations and customer service, while the Head Teller manages the entire teller team and oversees branch cash handling. Both roles require similar credentials and work in the same environment, but the Head Teller has greater supervisory responsibilities and leadership duties.

More about Assistant Head Teller jobs

What cities are hiring for Assistant Head Teller jobs?

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What states have the most Assistant Head Teller jobs?

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What job categories do people searching Assistant Head Teller jobs look for?

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Assistant Head Teller jobs near you
Infographic showing various Assistant Head Teller job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Assistant Head Teller

De Pere, WI • On-site

Community First Credit Union
See more jobs at Community First Credit Unionexternal

$15.50 - $19.25/hr

Full-time

Posted 25 days ago

Job description

As an Assistant Head Teller, you will work closely with the Head Teller to provide support on the Teller line by troubleshooting questions, giving guidance, and ensuring operational soundness, while providing a WOW experience to our members. Grow your operational expertise and leadership ability, while continuing to do the things you love as a Teller. Community First's pace, engaging team, amazing members, and opportunities for advancement keep it exciting as you broaden your skills and grow with us!
As an Assistant Head Teller with Community First Credit Union, you will:
  • Provide exceptional, WOW service to internal and external members
  • Typical Teller duties including cashing checks for members, accepting loan and credit card payments, placing proper holds on deposited items for uncollected funds in accordance with CFCU policy and procedure
  • Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union
  • Ensure supply of money for branch needs are adequate based on legal requirements and business demand. Ensure excess cash is not kept in the branch
  • Accurately balance and close cash drawer at the end of each business day, along with assisting staff with balancing cash drawers and posting errors
  • Balance the ATM/CDM/recycler, general ledgers, and vault daily
  • Provide guidance and training to Tellers on operating procedures, monitor regulatory and compliance changes

Our branch hours of operation are: Monday through Friday from 7 a.m. to 6 p.m., and Saturday mornings from 8 a.m. to noon. Full time schedules for this position will encompass our hours of operation.
We are looking for a combination of:
  • Three years' relevant experience; prior teller and supervisory experience is preferred
  • Exceptional verbal and written communication skills, strong time management and organizational skills
  • Familiarity with Microsoft office suite and web-based software packages
  • The ability to work hard, find solutions, and have fun
  • Passion for providing outstanding service to our members - internal and external

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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