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Virtual Teller Jobs (NOW HIRING)

Credit Union of Texas

Teller Virtual

Garland, TX

$15.50 - $19.50/hr

Position Summary The Teller Virtual - Bilingual serves Credit Union of Texas members through the Interactive Teller Machine (ITM) platform, processing financial transactions accurately and ...

Apply Early

Credit Union Texas

Teller Virtual Bilingual

Garland, TX · On-site +1

$15.50 - $19.50/hr

Position Summary The Teller Virtual - Bilingual serves Credit Union of Texas members through the Interactive Teller Machine (ITM) platform, processing financial transactions accurately and ...

Credit Union of Texas

Teller Virtual

Garland, TX · On-site

$15.50 - $19.50/hr

Position Summary The Teller Virtual - Bilingual serves Credit Union of Texas members through the Interactive Teller Machine (ITM) platform, processing financial transactions accurately and ...

Horicon Bank

Virtual Banking Specialist

Horicon, WI · On-site

First and foremost- assisting customers with transactions through My Virtual Teller (ITMs) across the bank network. Picture this: one moment you're helping a customer in Markesan, and the next, yo ...

Apply Early

Horicon Bank

Virtual Banking Specialist

First and foremost- assisting customers with transactions through My Virtual Teller (ITMs) across the bank network. Picture this: one moment you're helping a customer in Markesan, and the next, yo ...

Horicon Bank

Virtual Banking Specialist

Horicon, WI · On-site +1

First and foremost- assisting customers with transactions through My Virtual Teller (ITMs) across the bank network. Picture this: one moment you're helping a customer in Markesan, and the next, yo ...

Horicon Bank

Virtual Banking Specialist

Horicon, WI · Hybrid

First and foremost- assisting customers with transactions through My Virtual Teller (ITMs) across the bank network. Picture this: one moment you're helping a customer in Markesan, and the next, yo ...

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Virtual Teller information

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$12

$17

$24

How much do virtual teller jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for virtual teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Virtual Teller can potentially earn $2,000 a week by working full-time hours, often requiring strong customer service skills, familiarity with banking software, and reliable internet. Increasing earnings may involve taking on multiple shifts, working overtime, or gaining certifications to access higher-paying positions. Compensation varies by employer and location, so researching specific job offers is essential.

How to become a virtual bank teller?

To become a virtual bank teller, candidates typically need a high school diploma or equivalent, strong customer service skills, and familiarity with banking software and digital communication tools. Some employers may require previous experience in banking or cash handling, and training is often provided on specific platforms used for virtual transactions.

What does a virtual teller do?

A virtual teller operates through video or online platforms to assist customers with banking transactions such as deposits, withdrawals, and account inquiries. They typically use specialized software and may work remotely or in a branch setting, providing real-time support without being physically present at a teller window.

How much does a virtual teller make?

A virtual teller typically earns between $12 and $20 per hour, depending on experience, location, and the employer. Salaries can also include benefits such as health insurance and retirement plans, and the role often requires proficiency with digital banking tools and customer service skills.

What are virtual tellers?

Virtual tellers are banking professionals who assist customers remotely, typically via video calls, chat, or phone, instead of working face-to-face at a physical bank branch. They perform many of the same functions as traditional bank tellers, such as processing transactions, answering account questions, and helping with basic banking services. Virtual tellers use secure digital platforms to verify identities, access customer accounts, and provide personalized assistance. This role offers customers convenience and extended service hours while maintaining high security and privacy standards.

How does a Virtual Teller typically interact with customers and resolve issues remotely?

As a Virtual Teller, most customer interactions occur via video calls, chat, or phone, requiring clear communication and a strong understanding of banking procedures. You'll help customers with routine transactions, answer account-related questions, and resolve issues such as transaction errors or card problems. Since you work remotely, collaboration with branch teams and other departments is often done through digital tools and internal messaging platforms. Building rapport and trust with customers without in-person interaction is a common challenge, but it can be addressed with attentive service and proactive communication.

What are the key skills and qualifications needed to thrive as a Virtual Teller, and why are they important?

To thrive as a Virtual Teller, you need strong knowledge of banking procedures, cash handling, and customer service, typically supported by experience in financial services or a related degree. Familiarity with core banking software, secure communication systems, and digital transaction tools is essential. Excellent verbal communication, problem-solving abilities, and attention to detail help you build trust and effectively resolve customer inquiries remotely. These skills are crucial for maintaining security, efficiency, and customer satisfaction in a digital banking environment.

What Is the Job of a Virtual Teller?

A virtual teller provides customer service to banking customers through online portals and other electronic systems, often using an Interactive Teller Machine (ITM). In this role, you assist bank clients with transactions, check balances, verify deposits, and answer questions about products or services offered by your employer. You also record financial data and document each transaction into your bank's computer system. Many virtual tellers use video conferencing software to communicate with clients, though you may also correspond through email and phone calls. You may work from an office inside a bank branch, in a centralized corporate banking location, or remotely from home.

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Virtual Teller jobs near you

ITM Agent (Virtual Teller) - Part Time

TAMPA BAY FEDERAL CREDIT UNION.

Tampa, FL • On-site

$18 - $21/hr

Part-time

Posted 7 days ago

Be an early applicant

Job description

As a Part Time ITM Agent you will perform duties in a call center environment by providing professional customer support assistance to members and potential members via interactive teller services. Support a Sales and Service environment in conjunction with the Credit Unions values and goals. Provide value by offering solutions and referrals. Perform a variety of interactive teller services that contributes to an efficient operation and growth of TBFCU business goals. An ITM Agent provides quality customer service and support to members, and ensure confidentiality and privacy of member data to compliance standards. Compliance (procedures, policies, regulations, loss prevention).

Part Time ITM Agent Job Responsibilities:

  • Process a variety of interactive teller transactions that include, but are not limited to payments, withdrawals, deposits, transfers, account inquiries and account maintenance
  • Refers products and services to members in a helpful, professional manner in an effort to deepen member relationships and achieve their financial goals
  • Applies thorough knowledge of computer operations/ITM operations when processing transactions (on and offline) with speed, accuracy and attention to detail
  • Ensure member and customer satisfaction by trying to meet or exceed expectations
  • Deliver an exceptional customer service experience and develop quality member relationships
  • Exercise some independent judgement


Part Time ITM Agent Experience:

  • Six months to two years of similar or related experience in customer service, including time spent in preparatory positions
  • Bilingual (English/Spanish) Preferred

Part Time ITM Agent Education:

  • High School education or GED required


Part Time ITM Agent Work Schedules:

  • Monday (9am - 6pm), Wednesday (9am - 6pm), Friday (9am - 6pm) and Saturday (9am - 1pm)