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Virtual Teller Jobs (NOW HIRING)

Cyprus Credit Union

Virtual FSR Preferred Bilingual

Magna, UT · On-site

$15.25 - $19/hr

We are hiring a Virtual Teller . Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an ...

Smart Financial

PT-30 Virtual Teller - Conroe

Conroe, TX · On-site +1

$13.75 - $17/hr

The Virtual Teller is responsible for responding to both member and potential member needs with a high quality of service. This includes performing transactions and providing information accurately ...

Smart Financial

PT-30 Virtual Teller - Conroe

Conroe, TX · On-site

$13.75 - $17/hr

The Virtual Teller is responsible for responding to both member and potential member needs with a high quality of service. This includes performing transactions and providing information accurately ...

Smart Financial

PT-30 Virtual Teller - Conroe

Conroe, TX · On-site

$13.75 - $17/hr

The Virtual Teller is responsible for responding to both member and potential member needs with a high quality of service. This includes performing transactions and providing information accurately ...

Peoples Bank

Virtual Center Team Lead

Louisville, KY · On-site

$18.75 - $23.50/hr

Will directly supervise the Virtual Teller team and the management of the fleet of Interactive Teller Machines (ITMs) across the Bank's footprint. Will analyze performance metrics of team and fleet ...

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Virtual Teller information

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How much do virtual teller jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for virtual teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a virtual teller do?

A virtual teller operates through video or online platforms to assist customers with banking transactions such as deposits, withdrawals, and account inquiries. They typically use specialized software and may work remotely or in a branch setting, providing real-time support without being physically present at a teller window.

How does a virtual teller typically interact with customers and resolve issues remotely?

As a Virtual Teller, most customer interactions occur via video calls, chat, or phone, requiring clear communication and a strong understanding of banking procedures. You'll help customers with routine transactions, answer account-related questions, and resolve issues such as transaction errors or card problems. Since you work remotely, collaboration with branch teams and other departments is often done through digital tools and internal messaging platforms. Building rapport and trust with customers without in-person interaction is a common challenge, but it can be addressed with attentive service and proactive communication.

What are the key skills and qualifications needed to thrive as a virtual teller?

To thrive as a Virtual Teller, you need strong knowledge of banking procedures, cash handling, and customer service, typically supported by experience in financial services or a related degree. Familiarity with core banking software, secure communication systems, and digital transaction tools is essential. Excellent verbal communication, problem-solving abilities, and attention to detail help you build trust and effectively resolve customer inquiries remotely. These skills are crucial for maintaining security, efficiency, and customer satisfaction in a digital banking environment.

What is a virtual teller?

A virtual teller provides customer service to banking customers through online portals and other electronic systems, often using an Interactive Teller Machine (ITM). In this role, you assist bank clients with transactions, check balances, verify deposits, and answer questions about products or services offered by your employer. You also record financial data and document each transaction into your bank's computer system. Many virtual tellers use video conferencing software to communicate with clients, though you may also correspond through email and phone calls. You may work from an office inside a bank branch, in a centralized corporate banking location, or remotely from home.

More about Virtual Teller jobs
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Virtual Teller jobs near you
Infographic showing various Virtual Teller job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 45% Physical, 2% Hybrid, and 53% Remote job distribution, with an average salary of $36,351 per year, or $17.5 per hour.

Virtual FSR Preferred Bilingual

Cyprus Credit Union

Magna, UT • On-site, Remote

$17.91/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Cyprus Credit Union rating

7.7

Company rating: 7.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

We are hiring a Virtual Teller. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on!
The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. In order to attract and retain quality talent, we offer competitive pay, and comprehensive benefits, provide opportunities for employee advancement, share resources for career development, and encourage a work-hard/play-hard lifestyle. Additionally, we value diversity, volunteering for our communities and taking steps to do our part in reducing our carbon footprint.
As a Virtual Teller you will earn a competitive pay depending on your experience and qualifications with the opportunity for bonuses and incentives. Pay increase for English/Spanish speaking. We also offer both our part-time and full-time member services employees the following comprehensive benefits:
  • Health, dental, life, and vison insurance plans
  • 401k and retirement savings plan
  • 12 paid holidays
  • Paid day off for your birthday
  • PTO that will start accumulating on day one
  • Earn additional PTO when you volunteer in the community
  • Competitive tuition reimbursement

Due to our "Most loved" atmosphere, Cyprus Credit Union was named one of the BEST credit unions to work for since 2020!
Here at Cyprus we value the success and rewards that come as we learn and grow together! Through our "career pathing "programs we offer continuous trainings that can provide you with opportunities in advancement. If this sounds like something you have been waiting for, don't hesitate apply now to start your future with Cyprus!
A DAY IN THE LIFE AS A VIRTUAL CREDIT UNION TELLER
For our members you will be the first point of contact. Your positive attitude as you greet members will go a long way with our loyal customers. As an ambitious learner and team member, you will eagerly take on all service opportunities. You will be responsible for performing a broad variety of member services via a Virtual Teller/Video Chat environment; such as:
  • Checking account balances
  • Transferring funds
  • Calculating interest
  • Assist members with bookkeeping and checking account issues and concerns
  • Answer member questions regarding Credit Union services provided
  • Perform a variety of account maintenance
  • Cross-sells credit union services
  • Assists or refers members to the appropriate employees or departments with any and all questions or problems that arise
  • Support member video teller transactions with accuracy and efficiency while adhering to all established teller procedures.

JOB QUALIFICATIONS
  • Ability to maintain a calm demeanor within challenging situations
  • Exceptional communication, grammar, and mathematics skills
  • Keen attention to detail
  • Ability to work independently and with a team
  • Take pride in professionalism
  • Maintain confidentiality
  • Outgoing and welcoming personality
  • Preferred Spanish / English speaking skills

Education/Certification:
High school graduate or equivalent.
BANKING WORK SCHEDULE FOR A VIRTUAL TELLER
This full-time Virtual Teller position in member services offers a set scheduled shift of: Monday-Friday from 9:00 AM - 6:00 PM with an occasional 10:00 AM - 7:00 PM some Saturdays are required from 8:45 AM to 2:15 PM. You would always have your Saturday evenings and all day Sunday free!

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