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Credit Counselor Jobs (NOW HIRING)

State of North Dakota

Ag Services Specialist

Bismarck, ND · On-site

$5.2K - $5.7K/mo

This position coordinates voluntary and confidential mediation and credit counseling services, oversees Credit Review Board, and assists agricultural producers with financial and credit-related ...

Posted today

ACDS Inc

Housing Counselor

Annapolis, MD · On-site

$65K - $75K/yr

Working with clients in the Homeownership Counseling Program reviewing the clients' finances, helping resolve credit problems, assisting clients in preparing household budgets and guiding them ...

Take Charge America

Be Seen First

Housing Equity Conversion Mortgage (HECM) Counselor

Phoenix, AZ · On-site

$23.25 - $28.75/hr

Since 1987, we have provided confidential credit counseling, financial education, and debt management solutions to consumers nationwide. Our mission is to empower people to improve their financial ...

New

CHES INC

Bilingual Housing Counselor

Kansas City, MO · On-site

$19 - $24.50/hr

CHES, Inc. (Credit & Homeownership Empowerment Services, Inc.) is a Kansas City, Missouri based HUD approved (Department of Housing & Urban Development) housing, financial and credit counseling ...

CHES INC

Bilingual Housing Counselor

Kansas City, MO · On-site

$19 - $24.50/hr

CHES, Inc. (Credit & Homeownership Empowerment Services, Inc.) is a Kansas City, Missouri based HUD approved (Department of Housing & Urban Development) housing, financial and credit counseling ...

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Credit Counselor information

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How much do credit counselor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for credit counselor in the United States is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $26.44 per hour, depending on experience, location, and employer.

What is a credit counselor?

A credit counselor helps people with poor credit ratings reduce their debt. As a credit counselor, your duties center on assisting clients resolve financial problems. You are also in charge of helping clients improve their finances. These duties include helping clients develop a debt management plan and strategies to pay off a loan, and negotiating with lenders on behalf of your clients. Credit counselors must be knowledgeable in business and finance and have excellent communication skills. Credit counselors may work for credit agencies or financial consulting firms. You spend much of your time in an office, but occasional travel may be required.

What does a credit counselor do?

Credit Counselors work closely with clients to assess their financial situation, review credit reports, and understand their goals. They often collaborate with creditors, negotiate repayment terms, and may work alongside financial advisors or social service organizations to provide comprehensive support. This role requires strong communication and empathy, as Credit Counselors guide clients through challenging financial situations while coordinating with various stakeholders to ensure the debt management plan is realistic and achievable.

What skills and qualifications are needed to be a credit counselor?

To thrive as a Credit Counselor, you need a solid understanding of personal finance, credit management, and debt resolution, often supported by a relevant degree or financial counseling certification. Familiarity with budgeting software, credit reporting systems, and financial analysis tools is typically required. Strong interpersonal skills, empathy, and effective communication help build trust and guide clients through sensitive financial situations. These skills enable Credit Counselors to provide tailored advice, empower clients to make informed decisions, and foster long-term financial stability.

What is the difference between Credit Counselor vs Debt Counselor?

AspectCredit CounselorDebt Counselor
CredentialsCertified Credit Counselor (e.g., AFCPE, NFCC)Same certifications as Credit Counselor
Work EnvironmentNonprofit agencies, financial institutions, government programsDebt management firms, nonprofit agencies, financial advisory services
Industry UsageCommonly used in credit and financial educationFocused on debt resolution and repayment plans
Search IntentSeeking credit advice, budgeting helpLooking for debt reduction strategies

Both Credit Counselors and Debt Counselors assist clients with financial issues, but Credit Counselors primarily focus on credit education and budgeting, while Debt Counselors specialize in debt management and repayment plans. The roles often overlap, and professionals may hold similar certifications. Understanding these differences helps in choosing the right service for your financial needs.

What are the qualifications of a credit counselor?

Credit counselors typically need a high school diploma or equivalent, with many employers preferring some college coursework or a degree in finance, accounting, or a related field. Certification from organizations like the National Foundation for Credit Counseling (NFCC) or the Association of Credit Counseling (ACC) can enhance job prospects and credibility. Strong communication, interpersonal skills, and knowledge of budgeting and debt management are essential for the role.
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Credit Counselor jobs near you
Infographic showing various Credit Counselor job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Financial Aid Counselor - Basic Sciences

St. George's University

Great River, NY • On-site

$40K - $54K/yr

Full-time

Posted 19 days ago

Job description

Financial Aid Counselor - Basic Sciences
The Financial Aid Counselor - Basic Sciences providesdirect financial aid counseling and support to students enrolled in the BasicScience programs at St. George's University. This role is responsible forguiding students through the entire financial aid lifecycle-from initialapplication and loan packaging, to enrollment adjustments, ongoing financialliteracy, and repayment preparation-ensuring compliance with federal andprivate loan regulations.
As part of the student journey, the Counselor acts as atrusted advisor to students and families, helping them understand eligibilityrequirements, borrowing responsibilities, creditworthiness, and long-termfinancial planning. The Counselor plays a pivotal role in debt management,credit counseling, and private loan counseling, equipping students with thetools to make informed borrowing decisions, budget effectively, and prepare forsuccessful repayment after graduation.
This position will report to the Associate Director, Financial Aid - Advisement.
Essential Functions
Student Counseling & Advisement
  • Counsel Basic Sciences students on all aspects of federal and private loan programs, including eligibility, application processes, disbursements, and renewal requirements.
  • Provide individualized credit counseling to help students understand credit scores, creditworthiness, and their impact on loan approval and repayment.
  • Deliver private loan counseling, ensuring students fully understand loan terms, lender requirements, and repayment responsibilities.
  • Provide debt management counseling, helping students and graduates understand responsible borrowing, repayment options, and long-term financial impact.
  • Guide students through entrance and exit loan counseling, ensuring compliance with federal requirements.
  • Counsel students on budgeting, credit management, and meeting financial obligations to the University and their lenders.
  • Act as a primary point of contact for assigned caseload of active and prospective students, providing proactive outreach and timely responses.
  • Document all student interactions in RHACOMM (Banner) and Salesforce, ensuring accurate records for compliance and follow-up.
  • Respond to all student inquiries within 24-48 hours, escalating complex cases to leadership or appropriate departments as needed.
  • Guide students through the VA process. Collaborate with the Enrollment and Financial Aid Operations team on VA certification.

Application Processing & Aid Packaging
  • Review and evaluate financial aid applications, including ISIRs, to determine eligibility and resolve conflicting information.
  • Package federal and private loans in accordance with DOE regulations and lender requirements.
  • Review and Identify budget adjustments, cost of attendance recalculations, and aid revisions for students with curriculum or enrollment changes.
  • Certify private loan eligibility and ensure compliance with lender and federal requirements.

Financial Literacy & Student Journey Integration
  • Develop and deliver financial literacy education for Basic Sciences students through one-on-one sessions, group workshops, and presentations.
  • Present at orientations, webinars, and class meetings to support student awareness of financial aid processes and responsibilities.
  • Provide ongoing outreach throughout the student journey, ensuring students understand financial aid at pre-matriculation, enrollment, mid-program, and graduation milestones.
  • Monitor completion of federal/private loan requirements, ensuring timely compliance.

Collaboration & Compliance
  • Partner with Admissions, Registrar, Bursar, and Student Affairs to ensure seamless integration of aid with enrollment, billing, and student services.
  • Maintain strict compliance with federal regulations, FERPA, Title IV, and lender policies.
  • Evaluate unusual or extenuating circumstances submitted by students for professional judgment consideration and prepare recommendations for leadership.
  • Attend training seminars and stay up to date on changes in financial aid regulations, loan servicing, and best practices.

Operational Support & Reporting
  • Monitor daily, weekly, and monthly financial aid reports to ensure accuracy of disbursements, enrollment status, and loan eligibility.
  • Assist in audit preparation by ensuring files and student communications are accurate, documented, and accessible.
  • Provide administrative support for office-wide initiatives, including communication campaigns and compliance reporting.
  • Serve as a liaison to loan servicers and lenders to support students' aid and repayment experience.

Other Duties
  • Provide coverage for core functions as needed to ensure uninterrupted service to students.
  • Perform other duties and special projects assigned by leadership.

This description is not intended to be all-inclusive.This position may perform other related duties as required to meet the ongoingneeds of the department/institution.
Knowledge, Skills & Abilities
  • In-depth knowledge of Title IV federal aid programs, private loan processes, credit counseling, and debt management.
  • Strong counseling and advising skills with the ability to build rapport and provide student-centered support.
  • Proficiency in Banner (RHACOMM), Salesforce, NSLDS, COD, and Microsoft Office 365; advanced Excel skills preferred.
  • Strong organizational and analytical abilities, with attention to detail and accuracy.
  • Excellent verbal and written communication skills; ability to present financial aid information clearly to both small and large groups.
  • Ability to handle sensitive financial and personal information with discretion and professionalism.
  • Demonstrated commitment to financial literacy, debt management, and credit education.
  • Advanced skills in Microsoft Excel, Word, PowerPoint, and database systems.

Qualifications
  • Bachelor's degree required; Master's degree preferred.
  • 2-3 years of professional experience in financial aid, banking, lending, or student services.
  • Direct experience with loan processing, FAFSA verification, disbursements, and electronic data transmissions preferred.
  • Experience providing credit counseling, private loan counseling, and debt management education strongly preferred.
  • Familiarity with Title IV, NSLDS, COD, and private lender regulations.

Hours & Travel
  • Standard work week: 37.5 hours, Monday through Friday, 9:00 a.m.-5:00 p.m.
  • Flexibility to work evenings and weekends during peak periods.
  • Occasional travel may be required for admissions events, orientations, or student-facing initiatives.

The anticipated salary range for the Financial Aid Counselor is $50,000 to $55,000 per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge, skills, experience, location, and education of the successful candidate. This information is provided per NYS local law.
We Are
• Student Centric: We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe, vibrant and welcoming environment.
• A Global Community: We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do.
• Accountable: We take responsibility for our actions by being responsive, resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards.
• Collaborative: We support and empower one another through open communications, cooperation, sharing knowledge and taking time to always listen and show we care.
• Committed to Excellence: We take pride in our ongoing pursuit for continuous improvement through creativity, rigor and best practices to produce meaningful outcomes.
About University Support Services, LLC
University Support Services LLC (USS) is an affiliate of St. George's University (SGU), a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada, located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams.
USS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.

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