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Overnight Credit Counselor Jobs (NOW HIRING)

We are hiring a new overnight Detox Counselor to join the Helen Vine Recovery Center, a program of ... credits available through our learning management system, discount program, paid meal breaks and ...

The Youth Mentor/ Counselor position will provide direct care, supervise, and assist the ... Associates Degree or 60 college credits preferred * Excellent interpersonal skills * A valid driver ...

The Youth Mentor/ Counselor position will provide direct care, supervise, and assist the ... Associates Degree or 60 college credits preferred * Excellent interpersonal skills * A valid driver ...

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Overnight Credit Counselor information

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How much do overnight credit counselor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for overnight credit counselor in the United States is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $26.44 per hour, depending on experience, location, and employer.

How much do overnight credit counselors make?

Overnight credit counselors typically earn between $35,000 and $55,000 annually, depending on experience, location, and employer. They often work in financial services or nonprofit organizations, providing credit advice during non-standard hours.

What is an overnight credit counselor?

An Overnight Credit Counselor is a financial professional who assists clients with managing debt, improving credit, and creating budgets during overnight shifts. They provide guidance to individuals struggling with credit issues, often working for credit counseling agencies, banks, or financial institutions. Their role involves evaluating clients' financial situations, offering solutions, and sometimes negotiating with creditors on behalf of clients. Working overnight allows the counselor to assist clients outside of traditional business hours.

What is the difference between Overnight Credit Counselor vs Daytime Credit Counselor?

AspectOvernight Credit CounselorDaytime Credit Counselor
Work HoursTypically overnight or evening shiftsStandard daytime hours
CertificationsOften requires credit counseling certificationSame certifications usually required
Work EnvironmentCall centers, remote, or office settingsOffice or call center during business hours
Employer & IndustryFinancial services, credit counseling agenciesSame as Overnight Credit Counselor

Both roles involve providing credit counseling services, requiring similar certifications and working in comparable environments. The main difference lies in the work hours, with Overnight Credit Counselors working during night shifts, while Daytime Credit Counselors work regular hours. Your choice depends on your preferred schedule, but both roles serve clients seeking financial guidance in the credit industry.

What are the main challenges faced by overnight credit counselors, and how can they effectively manage them?

Overnight Credit Counselors often work independently during late hours and may encounter clients experiencing heightened stress or urgency due to financial difficulties. Managing high volumes of calls, maintaining empathy, and providing accurate guidance can be challenging, especially when resources or supervision are limited overnight. To succeed, counselors benefit from strong communication skills, a thorough understanding of credit solutions, and self-motivation. Leveraging structured scripts, ongoing training, and digital resources can also help manage the unique demands of the overnight shift.

What are the key skills and qualifications needed to thrive as an overnight credit counselor?

To thrive as an Overnight Credit Counselor, you need knowledge of credit management, financial counseling, and a background in finance or a related field, often supported by certification such as Certified Credit Counselor (CCC). Familiarity with CRM software, credit reporting systems, and secure communication platforms is typically required. Strong interpersonal skills, active listening, and the ability to remain calm under pressure are essential soft skills for this role. These competencies are crucial for providing effective financial guidance to clients during non-traditional hours, ensuring compliance, and maintaining high service standards.

What cities are hiring for Overnight Credit Counselor jobs?

Cities with the most Overnight Credit Counselor job openings:

What are the most commonly searched types of Credit Counselor jobs?

The most popular types of Credit Counselor jobs are:

What states have the most Overnight Credit Counselor jobs?

States with the most job openings for Overnight Credit Counselor jobs include:

Markets Specialist - Credit Risk Management

Federal Reserve Bank of Richmond

Boston, MA • Hybrid

Full-time

Posted 9 days ago


Job description

CompanyFederal Reserve Bank of BostonMarkets Specialist - Credit Risk Management

The Credit Risk Management (CRM) Unit of the Supervision, Regulation, and Credit Department of the Federal Reserve Bank of Boston (FRBB) has an opening for a Markets Specialist. The CRM Unit contributes to FRBB's mission to promote sound growth and financial stability in New England and the nation by effectively serving as a source of liquidity to depository institutions (DIs) by routinely extending overnight credit to qualifying DIs through the Discount Window, providing emergency credit to the financial system during times of market stress, and administering the Board of Governors' Payment System Risk policy governing the use of intraday credit. Our lending activities assist the Board and the Federal Reserve Open Market Committee in implementing monetary policy.

The CRM Unit manages the credit risk posed by intraday and overnight credit exposure by (i) monitoring the condition of DIs, taking actions to mitigate the risk posed by those that pose heightened risk to the Reserve Bank and/or the financial industry, and coordinating DI failures; and (ii) ensuring that all extensions of credit are secured to the satisfaction of the Reserve Bank by making ongoing determinations as to the acceptability and valuation/margining of collateral pledged by DIs. Additionally, we actively contribute to System and local policy initiatives, with a focus on payment systems.

The Markets Specialist in this position will use sound reason in developing conclusions and recommendations on complex analyses and compliance work in support of CRM strategic initiatives, including initiatives related to Reserve Bank counterparty credit risk management, lending activities, and/or determining adherence to regulatory/policy standards, identifying and advising management on lending and collateral policy issues.

This position is a primarily onsite role and you agree to work in the FRB Boston office. If ever working from your home office, you agree to have the appropriate office set up to support your full engagement and protection of Federal Reserve information.

Depending on the experience level, the ideal candidate will be eligible to be placed in any one of a range of positions within the job family, including Specialist or Senior Specialist.

Principal Accountabilities:

  • Perform a wide array of analyses that involve independently synthesizing multiple sources of information to assess legal, financial/safety and soundness, systemic, and reputational risks; produce informative, well-supported and persuasive analyses and effectively communicate outcomes to Reserve Bank and System senior leaders.
  • Analyze relevant facts and events driving more complex problems, recognizing trends/cause-effect relationships and symptoms that may indicate more significant problems or issues, and identify underlying issues or problems.
  • Identify existing and emerging issues and trends in external market factors, assess the potential impact on various dimensions of credit risk, applying an integrated risk management approach, and effectively communicate issues, trends, and associated risks considering the related impact on current policy.
  • Develop/maintain a highly advanced understanding of CRM policies, processes, and procedures, as well as the relevant credit, liquidity and legal risk issues, and brief others on related developments in the banking industry.
  • Analyze legal issues, particularly those related to lending agreements and the perfection of security interests in pledged loans and securities under the Uniform Commercial Code, consulting in-house legal counsel as necessary.
  • Manage projects effectively where guidance is unclear, adjusting quickly to new and different priorities, including adjusting and realigning scope, assignments, deliverables, and deadlines.
  • Effectively interact with internal and System-level colleagues, Reserve Bank management and external contacts, including senior management of banking institutions.
  • Be a team or System resource by leading or participating on high-level projects, workgroups and strategic initiatives.
  • Maintain current awareness of regulations, market structure and products, and ongoing trends and developments in the broader financial services industry.
  • Influence others and motivate positive change; advocate for needed solutions covering highly complex matters within area of focus with peer in other units, other departments, other Reserve Banks, and at the Board and to ensure Boston's needs are represented; effective in influencing financial institutions on regulatory and/or risk matters.

MINIMUM QUALIFICATIONS AND ANY SPECIAL REQUIREMENTS

Knowledge and Experience

  • Knowledge and experience normally acquired through, or equivalent to, the completion of a Master's degree in Finance, Economics or a related discipline and/or a Juris Doctor degree, and 6 years of job-related experience evaluating financial institutions' financial condition, including extensive knowledge of financial statements and ratio analysis. Financial institution supervisory or legal experience or knowledge of payment systems a plus.

Key Competencies

  • Very strong critical thinking traits, including analytical, problem solving, and decision-making capabilities when guidance is unclear.
  • Demonstrated oral and written communications skills, including ability to develop tailored, concise, and effective oral and written correspondence for both internal and external audiences.
  • Ability to effectively multi-task, prioritize, and meet competing deadlines, and strong attention to detail.
  • Strong team orientation.
  • Awareness of policies, practices, trends, and technologies affecting the banking industry generally, and understanding of the implications of changing business and market conditions.
  • Thinking outside of the box to develop creative solutions to emerging problems.

The salary range for this position is $165,200.00 - 206,500.00 - 247,800.00. The Boston Fed believes in salary transparency. The final salary and offer will be determined by the applicant's background, skills, internal equity, and alignment with market data. Whether you're developing into the job or are a more seasoned candidate, we aim to pay competitively.


As a condition of employment, all Federal Reserve Bank of Boston employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning financial interests - such as stocks or bonds - from banks, savings associations, and systemically important financial institutions or their affiliates, such as bank holding companies or savings and loan holding companies. If you, your spouse or domestic partner, or your minor child own such assets and would be unwilling or unable to divest them if you were to accept a job offer, you should raise this issue with our recruitment team. Applicants should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and U.S. permanent residents who either are not yet eligible to apply for naturalization or who have applied for naturalization within the requisite timeframe.

For this job, any offer of employment is contingent upon successfully passing a two-phase security screening. The first phase consists of the satisfactory completion of a physical examination (including a drug screening), reference checks, and a security investigation consisting of credit and criminal history checks.

The second phase, which might not be complete until after you begin working at the Reserve Bank, is an additional risk-based security screening determined by the risk rating of the position. Depending upon the sensitivity of the position, this phase may include, and is not limited to, work and residency eligibility verification, and personal interviews with the candidate, references, and prior employers.

All applicants must have been a US Citizen or a permanent resident who also resided in the United States for at least three (3) years.

All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years. All candidates must undergo an enhanced background check and comply with all applicable information handling rules.

The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities or skills associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.

Full Time / Part TimeFull timeRegular / TemporaryRegularJob Exempt (Yes / No)YesJob CategorySupervision Family GroupWork ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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