Conflicts Manager Jobs in Michigan (NOW HIRING)

Overview & Purpose

The Project Manager supports the successful execution of new construction HVAC and Plumbing projects by providing consistent field oversight, project coordination, and communication between the installation team, office, general contractors, and other trades.

This position is responsible for helping keep projects moving according to schedule, identifying potential problems, and making sure installation teams have the information, materials, equipment, and support needed to complete their work successfully.

Roles & Responsibilities

Field Project Oversight

• Regularly visit active new construction projects to monitor progress and jobsite conditions.
• Compare actual project progress to the planned schedule.
• Identify projects that are falling behind and communicate concerns early.
• Verify that work is progressing according to plans, specifications, and company expectations.
• Identify jobsite conflicts, access issues, sequencing problems, or other conditions that could affect production.
• Take photos and provide clear updates on project status.
• Help ensure jobsites remain organized, safe, and professional.
• Follow up on issues until they are resolved.

Installer Support

• Maintain regular communication with Lead Installers and installation crews.
• Help crews obtain answers to questions regarding plans, equipment, materials, or jobsite conditions.
• Identify obstacles that are preventing installers from being productive.
• Help coordinate resources needed to keep crews working.
• Communicate recurring installation issues to the Director of Installation.
• Support Lead Installers without taking over their responsibility for the crew.

Pre-Construction / Project Kickoff Walkthroughs

• As requested, conduct a jobsite walkthrough prior to the scheduled project kickoff.
• As requested, participate in project kickoff meeting when appropriate and communicate known jobsite concerns to the Director of Installation/Lead Installer.
• Review the jobsite conditions against the plans, specifications, and project scope.
• Verify that the site is ready for HVAC installation before manpower is scheduled.
• Identify access, staging, material storage, equipment, lift, crane, and delivery requirements.
• Review locations of equipment, ductwork, piping, controls, and other major installation components.
• Identify potential conflicts with structural, electrical, plumbing, or other trades.
• Verify required openings, sleeves, pads, curbs, penetrations, and other jobsite requirements are complete or scheduled.
• Communicate outstanding issues to the Director of Installation and appropriate project contacts. 

Scheduling & Production

• Help verify that projects are ready before crews are scheduled to begin work.
• Monitor production and communicate when additional manpower may be needed.
• Help coordinate HVAC work with other trades and the general contractor.
• Communicate schedule changes and potential delays to the Director of Installation.

Materials & Equipment

• Verify required equipment and materials are available when needed.
• Identify missing, incorrect, damaged, or delayed materials before they affect production.
• Communicate material and equipment needs to the appropriate team members.
• Help identify upcoming material requirements based on project progress.
• Verify equipment and materials are being delivered to the correct jobsite.

General Contractor & Jobsite Coordination

• Maintain professional relationships with general contractors, superintendents, and other trades.
• Attend jobsite meetings when requested.
• Communicate project progress and field concerns professionally.
• Help coordinate HVAC activities with other trades.
• Identify conflicts that could affect the HVAC installation.
• Bring larger issues, disagreements, or commitments back to the Director of Installation.

Change Orders & Additional Work

• Assist Leads with identifying potential change-order work or work outside the original scope.

Project Communication & Documentation

• Provide regular field updates to the Director of Installation.
• Document significant jobsite issues with photos and notes.
• Communicate project risks before they become major problems.
• Other duties and responsibilities as assigned

Required

Problem-Solving Expectations

• The Project Coordinator is expected to be proactive.
• When identifying a problem, the Project Coordinator should:
• Identify the issue.
• Determine what is causing the issue.
• Determine what impact it could have on the project.
• Identify possible solutions.
• Communicate the issue and recommended solution to the Director of Installation.
• Follow up until the issue is resolved.
• The Project Coordinator does have the responsibility to identify problems, coordinate solutions, communicate expectations, and escalate issues appropriately.

Qualifications

• Previous HVAC installation or construction experience preferred.
• Commercial HVAC/new construction experience strongly preferred.
• Ability to read and understand mechanical plans and specifications.
• Strong understanding of HVAC installation processes.
• Ability to recognize potential construction and coordination issues.
• Strong communication and organizational skills.
• Ability to work effectively with installers, general contractors, vendors, and office personnel.
• Strong problem-solving skills.
• Comfortable working in active construction environments.
• Ability to use a smartphone/tablet for photos, communication, and documentation.

Education & Experience

• NATE certification
• EPA certified
• High School Diploma or equivalent
• Valid Driver’s License
• 3 years related experience and/or training in customer service, management in service industry or equivalent combination of education and experience
• Experience making repair and replacement decisions

Preferred

• Motivation
• Problem-solving skills
• Receptive to feedback

Key Performance Indicators

• Success in this position will be measured by the ability to:
• Identify problems before they cause delays or rework.
• Keep projects moving according to schedule.
• Help installers remain productive.
• Identify material and equipment issues early.
• Identify potential change-order opportunities.
• Reduce avoidable rework.
• Provide accurate and timely project updates.
• Improve visibility of active projects for the Director of Installation.
• Build strong working relationships with general contractors and project teams.

Physical Demands & Work Environment

• Ability to
  • Be on feet for extended periods of time
  • Lift, lower, push, pull, and carry objects up to 70lbs
  • Walk on rooftops and building interiors
  • Be in confined spaces & climb ladders
• Use of vision and speech
• Mobility and feeling in hands/fingers
• Various weather conditions

Accommodations are designated for those with disabilities to perform essential functions

Hours: 7:00am - 5:00pm (Monday - Friday), Some nights & weekends