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Remote Delinquency Management Jobs in Michigan (NOW HIRING)

LHH US

Remote B2B Collections Analyst

Grand Rapids, MI · Remote

$26 - $31/hr

We are seeking an experienced Remote B2B Collections Analyst to manage a portfolio of commercial ... Analyze collection trends and provide recommendations to improve cash flow and reduce delinquency.

LHH US

Remote B2B Collections Analyst

Grand Rapids, MI · Remote

$26 - $31/hr

We are seeking an experienced Remote B2B Collections Analyst to manage a portfolio of commercial ... Analyze collection trends and provide recommendations to improve cash flow and reduce delinquency.

All JobsDelinquency Management JobsRemote Delinquency Management JobsRemote Delinquency Management Jobs in Michigan

Remote Delinquency Management information

What are the key skills and qualifications needed to thrive as a Remote Delinquency Management Specialist, and why are they important?

To thrive as a Remote Delinquency Management Specialist, you need strong analytical abilities, attention to detail, and a background in finance or collections, often supported by relevant experience or a degree in business administration. Familiarity with debt collection software, CRM platforms, and compliance regulations like FDCPA is typically required. Excellent communication, negotiation skills, and resilience help build rapport with clients and resolve delinquent accounts effectively. These skills are crucial for minimizing financial losses and maintaining positive customer relationships while ensuring legal compliance.

What is Remote Delinquency Management?

Remote Delinquency Management refers to the process of monitoring, identifying, and addressing overdue accounts or payments from a distance, typically through digital tools and virtual communication. Professionals in this field work to ensure that customers or clients bring their accounts current by contacting them via phone, email, or online platforms. This role often involves negotiating payment plans, documenting interactions, and collaborating with other departments, all while working remotely. The goal is to minimize financial losses for the organization while maintaining positive relationships with clients.

What is the difference between Remote Delinquency Management vs Remote Collections Specialist?

AspectRemote Delinquency ManagementRemote Collections Specialist
CredentialsCredit or finance certifications often preferredSame as delinquency management, with focus on collections
Work EnvironmentRemote, primarily office-based with client interactionRemote, focused on contacting debtors and recovering funds
Industry UsageFinancial institutions, credit card companies, banksDebt collection agencies, financial services

Remote Delinquency Management and Remote Collections Specialist roles both involve handling overdue accounts remotely. However, delinquency management emphasizes preventing accounts from becoming severely delinquent through proactive strategies, while collections specialists focus on recovering owed funds from delinquent accounts. Both roles require similar credentials and operate in remote environments within financial sectors.

What are some common challenges faced in a remote delinquency management role, and how can they be addressed?

One common challenge in remote delinquency management is maintaining effective communication with both clients and internal teams, as resolving delinquent accounts often requires timely follow-ups and coordination. Additionally, working remotely can make it harder to quickly access resources or support from colleagues. Overcoming these obstacles involves utilizing robust digital communication tools, setting clear expectations for response times, and staying organized with task management software. Regular virtual team meetings and ongoing training can also help create a supportive remote work environment.
What are popular job titles related to Remote Delinquency Management jobs in Michigan? For Remote Delinquency Management jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Delinquency Management jobs in Michigan look for? The top searched job categories for Remote Delinquency Management jobs in Michigan are:
What cities in Michigan are hiring for Remote Delinquency Management jobs? Cities in Michigan with the most Remote Delinquency Management job openings:
Remote Delinquency Management jobs near you
Infographic showing various Remote Delinquency Management job openings in Michigan as of July 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% Remote job distribution.

Remote B2B Collections Analyst

LHH US

Grand Rapids, MI • Remote

$26 - $31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

We are seeking an experienced Remote B2B Collections Analyst to manage a portfolio of commercial accounts and drive timely payment of outstanding invoices. The ideal candidate will have recent business-to-business collections experience, strong negotiation skills, and the ability to build positive relationships with clients while reducing aged receivables. Experience working in a high-volume environment and utilizing ERP or collections systems is highly preferred.
Key Responsibilities
  • Manage a portfolio of business accounts with past-due balances.
  • Conduct outbound collection calls and email outreach to secure payment of outstanding invoices.
  • Monitor accounts receivable aging reports and prioritize collection efforts.
  • Investigate and resolve billing discrepancies, payment issues, and customer disputes.
  • Negotiate payment arrangements while maintaining positive customer relationships.
  • Document all collection activities, customer communications, and payment commitments.
  • Follow up on promised payments and ensure adherence to agreed-upon payment terms.
  • Partner with internal teams including accounting, billing, sales, and customer service to resolve account issues.
  • Analyze collection trends and provide recommendations to improve cash flow and reduce delinquency.
  • Prepare collection status reports and escalation documentation as needed.
Qualifications
  • 2+ years of recent B2B/commercial collections experience required.
  • Experience managing a high-volume accounts receivable portfolio.
  • Strong understanding of accounts receivable, credit, and collections processes.
  • Excellent verbal and written communication skills.
  • Proven negotiation and problem-solving abilities.
  • Proficiency with Microsoft Excel, Outlook, and ERP/accounting systems.
  • Ability to work independently in a remote environment.
  • Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred.
Preferred Experience
  • Commercial collections in a staffing, professional services, manufacturing, logistics, or distribution environment.
  • Experience with Oracle, SAP, NetSuite, Infor, or similar ERP systems.
  • Exposure to credit analysis, dispute resolution, and deductions management.
  • Advanced Excel skills including reporting and data analysis.
Pay Details: $26.00 to $31.00 per hour
Search managed by: Amaka Mozie
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.