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Conference Services Manager Jobs (NOW HIRING)

Four Seasons

Conference Services Manager

Atlanta, GA · On-site

About the role Coordinates all requirements for various conference groups booked by the Sales ... Review all function space with banquet manager and when required head house attendant. Ensure ...

Heihotels

Conference Services Manager

Crescent, TX · On-site

Overview Create the desired conference and meet clients' needs through active communication ... Detailed execution of all banquet event orders generated by the Convention Services Department.

Heihotels

Conference Services Manager

Atlanta, GA · On-site

$70K/yr

Overview Create the desired conference and meet clients' needs through active communication ... Detailed execution of all banquet event orders generated by the Convention Services Department.

Heihotels

Conference Services Manager

Parsippany, NJ

$65K - $75K/yr

Overview Create the desired conference and meet clients' needs through active communication ... Detailed execution of all banquet event orders generated by the Convention Services Department.

Heihotels

Conference Services Manager

Pittsburgh, PA · On-site

$65K - $68K/yr

Overview Create the desired conference and meet clients' needs through active communication ... Detailed execution of all banquet event orders generated by the Convention Services Department.

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How much do conference services manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for conference services manager in the United States is $61,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Conference Services Managers, and how are they typically addressed?

Conference Services Managers often navigate challenges such as last-minute changes to event schedules, coordinating multiple vendors, and managing client expectations. To address these, strong organizational skills, clear communication, and proactive contingency planning are essential. They work closely with clients, event staff, and service providers to ensure smooth execution, and regularly debrief with teams to improve processes for future events. Flexibility and quick problem-solving are key to succeeding in this dynamic role.

What Does a Conference Services Manager Do?

As a conference services manager, your primary responsibilities involve planning and supervising conferences in a variety of industries. Your duties include facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed. You may coordinate conferences or conventions in a venue like a hotel or a university, handle event staffing, and ensure vendors provide satisfactory service. You may also draft or sign contractual agreements, maintain meeting minutes and other communication records, and supervise events to solve any issues that arise.

What does a Conference Services Manager do?

A Conference Services Manager is responsible for coordinating and managing all aspects of events and conferences held at a venue, such as hotels or convention centers. Their duties include working with clients to determine event requirements, organizing logistics, managing budgets, and ensuring all services—from catering to audio-visual needs—are delivered smoothly. They act as the main point of contact between clients and the venue, ensuring that all details are executed as planned and the event runs successfully.

What is the difference between Conference Services Manager vs Event Coordinator?

AspectConference Services ManagerEvent Coordinator
CredentialsRelevant hospitality or event management certifications, experience in venue servicesEvent planning certifications or experience, often less specialized
Work EnvironmentHotels, conference centers, corporate venuesVarious settings including corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesEvent planning firms, corporate clients, nonprofits
Primary FocusOverseeing venue services, coordinating logistics for conferencesPlanning and executing individual events

The Conference Services Manager primarily manages venue logistics and ensures smooth conference operations, often working within hotels or conference centers. In contrast, the Event Coordinator focuses on planning and executing specific events, which may include a variety of event types. Both roles require strong organizational skills, but the Conference Services Manager typically has a more specialized focus on venue management and client coordination.

What are the key skills and qualifications needed to thrive as a Conference Services Manager, and why are they important?

To thrive as a Conference Services Manager, you need strong organizational skills, event planning experience, and a relevant degree such as hospitality management or business. Familiarity with event management software, property management systems, and audio-visual equipment is typically required. Exceptional communication, negotiation, and problem-solving abilities help build client relationships and manage on-site challenges. These skills ensure seamless event execution, high client satisfaction, and the ability to adapt to dynamic event environments.
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Conference Services Manager jobs near you
Infographic showing various Conference Services Manager job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 6% Full Time, 72% Part Time, 3% Temporary, and 16% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,960 per year, or $29.8 per hour.
Conference Services Manager

Conference Services Manager

Concord Hospitality

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Concord Hospitality rating

7.1

Company rating: 7.1 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

21st of 105 rated hotels

Job description

Description
Responsibilities:
  • Provide the highest levels of customer service to internal partners and external clients at all times. Deliver a
    successful experience for the planner and attendees with the goal of garnering both repeat and referral business.
  • Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear
    and concise communiqué that is representative of Concord Hospitality via all avenues of communication.
  • Demonstrate excellent time management, self-motivation, and organizationally savvy with a keen focus on details.
  • Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, and other
    communications required for this position. Also prepare for and participate in client site visits, tasting panels, pre- and
    post-cons planning meetings, networking, and other customer-centric meetings.
  • Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track,
    detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room
    blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract
    clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events.
  • Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as
    understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues.
  • Gain knowledge of hotel's food and beverage products, pricing and presentation, and learn about the hotel's function
    space, audio visual, and any other details related to event success.
  • Learn and use digital sales systems (i.e. Delphi, CI/TY, PMS, etc.) and understand the hotel's revenue strategies (i.e.
    product pricing, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team
    goals and efficiently complete job duties.
  • Due to the nature of groups and events, be willing and able to attend customer functions as needed. The CSM may be
    required to work varying schedules and at varying locations required by needs of the business.
  • Most tasks performed by the CSM are conducted independently and with minimal direct supervision, or in a team
    environment with the employee acting as a team leader. Endeavor to work in a unified and collaborative way -- one
    that fosters team work -- and adopt an entrepreneurial spirit that enables one to make the best possible decisions for
    hotel and achieve the team's overall goals.
  • Work to consistently meet the goals and performance metrics as required for this position, as outlined by hotel brand,
    Concord, your Regional VPS, and your supervisor.
  • Own your career development and be an advocate for training and job opportunities that will allow you to continue to
    hone and develop your talents, skills, creativity, and personal and professional growth.
  • Carry out any reasonable requests made by Management, and seek to comply with company's policies and procedures.

    • Benefits of Working for Concord Hospitality:
    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
    Why Concord?
    Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
    "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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