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Conference Services Manager Jobs (NOW HIRING)

EAST Miami

Conference Services Manager

Miami, FL · On-site

Conference Services Manager Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic ...

Schulte

Conference Services Manager

Ann Arbor, MI · On-site

Schulte Hospitality Group is seeking a dynamic, service-oriented Conference Services Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to ...

Heihotels

Conference Services Manager

Waltham, MA

$80K - $83K/yr

Compensation Salary Range: $80,000.00 - $83,000.00 Annually Tipped/Service Charge Eligible? No ... Yes Overview Create the desired conference and meet clients' needs through active communication ...

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How much do conference services manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for conference services manager in the United States is $61,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Conference Services Managers, and how are they typically addressed?

Conference Services Managers often navigate challenges such as last-minute changes to event schedules, coordinating multiple vendors, and managing client expectations. To address these, strong organizational skills, clear communication, and proactive contingency planning are essential. They work closely with clients, event staff, and service providers to ensure smooth execution, and regularly debrief with teams to improve processes for future events. Flexibility and quick problem-solving are key to succeeding in this dynamic role.

What Does a Conference Services Manager Do?

As a conference services manager, your primary responsibilities involve planning and supervising conferences in a variety of industries. Your duties include facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed. You may coordinate conferences or conventions in a venue like a hotel or a university, handle event staffing, and ensure vendors provide satisfactory service. You may also draft or sign contractual agreements, maintain meeting minutes and other communication records, and supervise events to solve any issues that arise.

What does a Conference Services Manager do?

A Conference Services Manager is responsible for coordinating and managing all aspects of events and conferences held at a venue, such as hotels or convention centers. Their duties include working with clients to determine event requirements, organizing logistics, managing budgets, and ensuring all services—from catering to audio-visual needs—are delivered smoothly. They act as the main point of contact between clients and the venue, ensuring that all details are executed as planned and the event runs successfully.

What is the difference between Conference Services Manager vs Event Coordinator?

AspectConference Services ManagerEvent Coordinator
CredentialsRelevant hospitality or event management certifications, experience in venue servicesEvent planning certifications or experience, often less specialized
Work EnvironmentHotels, conference centers, corporate venuesVarious settings including corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesEvent planning firms, corporate clients, nonprofits
Primary FocusOverseeing venue services, coordinating logistics for conferencesPlanning and executing individual events

The Conference Services Manager primarily manages venue logistics and ensures smooth conference operations, often working within hotels or conference centers. In contrast, the Event Coordinator focuses on planning and executing specific events, which may include a variety of event types. Both roles require strong organizational skills, but the Conference Services Manager typically has a more specialized focus on venue management and client coordination.

What are the key skills and qualifications needed to thrive as a Conference Services Manager, and why are they important?

To thrive as a Conference Services Manager, you need strong organizational skills, event planning experience, and a relevant degree such as hospitality management or business. Familiarity with event management software, property management systems, and audio-visual equipment is typically required. Exceptional communication, negotiation, and problem-solving abilities help build client relationships and manage on-site challenges. These skills ensure seamless event execution, high client satisfaction, and the ability to adapt to dynamic event environments.
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Conference Services Manager jobs near you
Infographic showing various Conference Services Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $61,960 per year, or $29.8 per hour.

Conference Services Manager

EAST Miami

Miami, FL • On-site

Full-time

Medical, Dental, Vision

Re-posted 18 days ago

Job description

Conference Services Manager


Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at EAST Miami?

EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.

Job Overview

The main role is a customer orientated position for both internal and external customers for all aspects of the social and corporate catering sales field. Co-ordinates all aspects from initial enquiry through to booking, planning, obtaining pertinent information relative to events inquired by or booked by customer and communicates all conference related information to hotel colleagues in an accurate and timely manner. This is to ensure the customer receives excellent product, service and value.

A secondary purpose is to coordinate all aspects of conferences (sold by Sales Department) as assigned by Director of department and communicates all conference related information to hotel team members in an accurate and timely manner.

Key Responsibilities

Welcome to the core of what being a Reservations & Revenue Manager

is all about!

Here's the quick lowdown on what you'll do day-to-day:

  • Delivers the brand promise and provides exceptional guest service at all times.
  • Provides excellent service to internal customers.
  • Handles all guest and employee complaints and inquiries in a courteous and efficient manner. Communicates immediately all guest and employee complaints to the Director of Banquets.
    • Maintains positive guest and colleague interactions with good working relationships.

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

  • Experience with major Hospitality Sales CRM Systems
  • Minimum of 2 years Conference event planning & catering sales experience within hotel environments
  • Possess high level of verbal and written communications kills
  • Work hour flexibility including, late afternoon, weekends and bank holidays
  • Must be organized with the ability to handle multitasking

The Cherries on Top (Nice-to-Haves):

  • Bilingual, Spanish & English
  • Bachelor’s Degree

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

  1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
  2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.
  3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

  • Dine at our team Canteen and save on meals!
  • Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?
  • Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.
  • Enjoy discounts at our restaurants and bars.
  • Speak up & put your own ideas into actions. Think differently!
  • Discounted transportation passes and parking nearby.
  • Enjoy an annual paid Fun Leave, a day dedicated of having a blast!