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Conference Services Manager Jobs in Raleigh, NC (NOW HIRING)

Opensity Solutions

Office Services Associate

Raleigh, NC · On-site

$20 - $23/hr

... services, catering, and workplace hospitality while ensuring every guest, employee, and client ... Manage multiple conference rooms and event spaces while confirming meeting logistics with meeting ...

K2services

Office Services Associate

Raleigh, NC · On-site

$20 - $23/hr

... services, catering, and workplace hospitality while ensuring every guest, employee, and client ... Manage multiple conference rooms and event spaces while confirming meeting logistics with meeting ...

Opensity solutions

Office Services Associate

Raleigh, NC · On-site

$20 - $23/hr

... services, catering, and workplace hospitality while ensuring every guest, employee, and client ... Manage multiple conference rooms and event spaces while confirming meeting logistics with meeting ...

TriOptus LLC

Office Services Coordinator

Raleigh, NC · On-site

Coordinates setup of conference/meetings rooms. * Arranges for and reserves projectors and other ... Is this a Property Management role? NO * Do you have a direct hire requisition opened through ...

NCSU

Housing Facilities Specialist

Raleigh, NC

... management and conference services. For more information regarding the mission, vision, and values of University Housing, we encourage applicants to review the University Housing website. Wolfpack ...

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Conference Services Manager information

See Raleigh, NC salary details

$38.9K

$60.2K

$78.7K

How much do conference services manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for conference services manager in Raleigh, NC is $60,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $69,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Conference Services Managers, and how are they typically addressed?

Conference Services Managers often navigate challenges such as last-minute changes to event schedules, coordinating multiple vendors, and managing client expectations. To address these, strong organizational skills, clear communication, and proactive contingency planning are essential. They work closely with clients, event staff, and service providers to ensure smooth execution, and regularly debrief with teams to improve processes for future events. Flexibility and quick problem-solving are key to succeeding in this dynamic role.

What Does a Conference Services Manager Do?

As a conference services manager, your primary responsibilities involve planning and supervising conferences in a variety of industries. Your duties include facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed. You may coordinate conferences or conventions in a venue like a hotel or a university, handle event staffing, and ensure vendors provide satisfactory service. You may also draft or sign contractual agreements, maintain meeting minutes and other communication records, and supervise events to solve any issues that arise.

What does a Conference Services Manager do?

A Conference Services Manager is responsible for coordinating and managing all aspects of events and conferences held at a venue, such as hotels or convention centers. Their duties include working with clients to determine event requirements, organizing logistics, managing budgets, and ensuring all services—from catering to audio-visual needs—are delivered smoothly. They act as the main point of contact between clients and the venue, ensuring that all details are executed as planned and the event runs successfully.

What is the difference between Conference Services Manager vs Event Coordinator?

AspectConference Services ManagerEvent Coordinator
CredentialsRelevant hospitality or event management certifications, experience in venue servicesEvent planning certifications or experience, often less specialized
Work EnvironmentHotels, conference centers, corporate venuesVarious settings including corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesEvent planning firms, corporate clients, nonprofits
Primary FocusOverseeing venue services, coordinating logistics for conferencesPlanning and executing individual events

The Conference Services Manager primarily manages venue logistics and ensures smooth conference operations, often working within hotels or conference centers. In contrast, the Event Coordinator focuses on planning and executing specific events, which may include a variety of event types. Both roles require strong organizational skills, but the Conference Services Manager typically has a more specialized focus on venue management and client coordination.

What are the key skills and qualifications needed to thrive as a Conference Services Manager, and why are they important?

To thrive as a Conference Services Manager, you need strong organizational skills, event planning experience, and a relevant degree such as hospitality management or business. Familiarity with event management software, property management systems, and audio-visual equipment is typically required. Exceptional communication, negotiation, and problem-solving abilities help build client relationships and manage on-site challenges. These skills ensure seamless event execution, high client satisfaction, and the ability to adapt to dynamic event environments.
More about Conference Services Manager jobs
What are popular job titles related to Conference Services Manager jobs in Raleigh, NC? For Conference Services Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Conference Services Manager jobs in Raleigh, NC look for? The top searched job categories for Conference Services Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Conference Services Manager jobs? Cities near Raleigh, NC with the most Conference Services Manager job openings:
Conference Services Manager jobs near you
Infographic showing various Conference Services Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $60,227 per year, or $29 per hour.

Office Services Associate

Opensity Solutions

Raleigh, NC • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
The Hospitality Associate serves as a highly visible point of contact for employees, clients, and visitors, delivering a white-glove hospitality experience throughout the workplace. This role is responsible for creating an exceptional experience by coordinating meetings, conference room services, catering, and workplace hospitality while ensuring every guest, employee, and client receives professional, seamless service. The ideal candidate thrives in a fast-paced, customer-focused environment, anticipates client needs, and is passionate about delivering outstanding service in a professional office setting.
Roles & Responsibilities
Meeting & Event Coordination
  • Coordinate meetings and events to ensure a seamless experience for employees, clients, and visitors.
  • Manage multiple conference rooms and event spaces while confirming meeting logistics with meeting hosts.
  • Conduct walkthroughs of meeting spaces prior to events to ensure rooms are fully prepared.
  • Coordinate meeting requirements, including room setup, catering, technology, and other workplace support services.
  • Capture meeting details and customer requests to ensure successful event execution.

Hospitality & Client Experience
  • Deliver a white-glove hospitality experience for employees, clients, and visitors.
  • Welcome guests with professionalism and ensure they receive exceptional service throughout their visit.
  • Check in with meeting organizers before events to confirm all expectations have been met.
  • Anticipate client needs and resolve issues promptly while maintaining a high level of professionalism.
  • Build positive relationships with employees, executive assistants, clients, and business leaders.

Catering & Conference Services
  • Coordinate catering orders and oversee timely setup and breakdown.
  • Ensure conference rooms are clean, organized, fully stocked, and presentation-ready throughout the day.
  • Monitor meeting spaces and replenish supplies as needed to maintain a premium workplace experience.

Meeting Space Management
  • Manage conference room reservations and verify room utilization.
  • Reclaim unused meeting space when appropriate.
  • Support efficient scheduling and utilization of conference rooms and event spaces.

Reporting & Communication
  • Prepare daily meeting setup reports and weekly event schedules.
  • Generate conference room utilization reports.
  • Communicate upcoming meetings, events, and logistical updates with the workplace support team.

Knowledge, Skills & Attributes
  • 2-3 years of experience in hospitality, hotels, restaurants, catering, event planning, luxury retail, or another customer service-focused environment.
  • Experience supporting conference services, workplace hospitality, meetings, or events is preferred.
  • Exceptional customer service and relationship-building skills with a hospitality-first mindset.
  • Ability to thrive in a fast-paced environment while managing multiple priorities.
  • Strong organizational skills with exceptional attention to detail.
  • Proficiency with Microsoft Office, Google Workspace, and audio/visual technology.
  • Professional appearance with excellent verbal and written communication skills.
  • Ability to stand and walk for extended periods throughout the workday.

Qualifications
  • Passion for delivering exceptional hospitality and customer service.
  • Positive attitude with a strong work ethic and dependable attendance.
  • Excellent attention to detail and organizational skills.
  • Ability to multitask while adapting to changing priorities.
  • Strong verbal and written communication skills.
  • Sound judgment and effective problem-solving abilities.
  • Ability to build positive relationships with employees, executives, clients, and visitors.
  • Team-oriented with a willingness to support multiple workplace functions.

Schedule
  • Employment Type: Full-Time
  • Schedule: Monday - Friday
  • Hours: 8:00 AM - 5:00 PM

Compensation
The compensation range for this role is $20.00 to $23.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will depend on the individual's location, skills, experience, and qualifications.
All eligible employees receive access to a comprehensive benefits package, including:
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid Time Off (PTO)
#LI-MM1
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

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