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Conference Services Manager Jobs (NOW HIRING)

Marriott

Conference Services Manager

Atlanta, GA · On-site

$69K - $71K/yr

The Conference Services Manager will execute all convention service-related activities while building strong, trusting, long-lasting client and peer relationships. This is a hands-on leadership ...

EAST Miami

Conference Services Manager

Miami, FL · On-site

Conference Services Manager Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic ...

EAST Miami

Conference Services Manager

Miami, FL · On-site

Conference Services Manager Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic ...

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How much do conference services manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for conference services manager in the United States is $61,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Conference Services Managers, and how are they typically addressed?

Conference Services Managers often navigate challenges such as last-minute changes to event schedules, coordinating multiple vendors, and managing client expectations. To address these, strong organizational skills, clear communication, and proactive contingency planning are essential. They work closely with clients, event staff, and service providers to ensure smooth execution, and regularly debrief with teams to improve processes for future events. Flexibility and quick problem-solving are key to succeeding in this dynamic role.

What Does a Conference Services Manager Do?

As a conference services manager, your primary responsibilities involve planning and supervising conferences in a variety of industries. Your duties include facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed. You may coordinate conferences or conventions in a venue like a hotel or a university, handle event staffing, and ensure vendors provide satisfactory service. You may also draft or sign contractual agreements, maintain meeting minutes and other communication records, and supervise events to solve any issues that arise.

What does a Conference Services Manager do?

A Conference Services Manager is responsible for coordinating and managing all aspects of events and conferences held at a venue, such as hotels or convention centers. Their duties include working with clients to determine event requirements, organizing logistics, managing budgets, and ensuring all services—from catering to audio-visual needs—are delivered smoothly. They act as the main point of contact between clients and the venue, ensuring that all details are executed as planned and the event runs successfully.

What is the difference between Conference Services Manager vs Event Coordinator?

AspectConference Services ManagerEvent Coordinator
CredentialsRelevant hospitality or event management certifications, experience in venue servicesEvent planning certifications or experience, often less specialized
Work EnvironmentHotels, conference centers, corporate venuesVarious settings including corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesEvent planning firms, corporate clients, nonprofits
Primary FocusOverseeing venue services, coordinating logistics for conferencesPlanning and executing individual events

The Conference Services Manager primarily manages venue logistics and ensures smooth conference operations, often working within hotels or conference centers. In contrast, the Event Coordinator focuses on planning and executing specific events, which may include a variety of event types. Both roles require strong organizational skills, but the Conference Services Manager typically has a more specialized focus on venue management and client coordination.

What are the key skills and qualifications needed to thrive as a Conference Services Manager, and why are they important?

To thrive as a Conference Services Manager, you need strong organizational skills, event planning experience, and a relevant degree such as hospitality management or business. Familiarity with event management software, property management systems, and audio-visual equipment is typically required. Exceptional communication, negotiation, and problem-solving abilities help build client relationships and manage on-site challenges. These skills ensure seamless event execution, high client satisfaction, and the ability to adapt to dynamic event environments.
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Conference Services Manager jobs near you
Infographic showing various Conference Services Manager job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 6% Full Time, 72% Part Time, 3% Temporary, and 16% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,960 per year, or $29.8 per hour.

Conference Services Manager

Franchise Location

Atlanta, GA • On-site

$69K - $71K/yr

Full-time

Posted 15 days ago

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Peregrine Hospitality Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Summary
The Conference Services Manager will be responsible for servicing groups and nurturing existing accounts to support all qualified group business to achieve and exceed hotel service and revenue goals. The Conference Services Manager will execute all convention service-related activities while building strong, trusting, long-lasting client and peer relationships. This is a hands-on leadership position that must ensure the execution of guest expectations for meetings and events.
Essential Functions
Oversee all aspects of meetings, conventions, group activities, and related logistics to ensure successful event execution and client satisfaction.
Execute and support the operational aspects of business booked.
Be main point of contact for clients throughout the pre-planning phase and onsite at the time of the event.
Build and maintain strong relationships with key accounts, vendors, local influencers, and clients to drive catering business growth.
Create and present promotional, up-sell, and enhancement strategies to address need periods, maximize event bookings, and drive revenue.
Maintain accurate, organized, and up-to-date files, develop customer profiles, and manage trace systems for superior service and follow-up.
Prepare resumes, Banquet Event Orders (BEOs), and lead pre-conference and staff meetings, ensuring all event requirements are clearly communicated.
Carry out supervisory responsibilities, foster teamwork, and promote a professional, courteous, and ethical work environment across departments.
Maintain knowledge of and comply with departmental policies, service procedures, brand standards,4 Keys service standards, and safety and security procedures.
Perform all additional duties as assigned by management.
Skills and Abilities
Must possess excellent communication, follow-up, and organizational skills.
Sets high personal performance standards and enjoys keeping track of individual and team progress toward goals.
Must be proactive and have a creative, positive, and focused approach.
Understand the mission, vision, and goals of the hotel.
Strong leadership skills and the ability to apply them in a dynamic environment.
Work cohesively with co-workers and all departments as part of a team.
Build morale and promote positive employee engagement.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Pay: The pay range for this role is $69,000-$71,000 annually per year plus incentive eligibility.
Disclaimer
All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the "at will" employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: selectservicehr@PeregrineHG.com
Equal Opportunity Employer Statement
We are an Equal Opportunity Employer
Job Requirements:
Previous Event Management experience of 2+ years with Marriott experience is preferred.
Physical Requirements & Working Conditions:
The minimum physical requirements for this position include but are not limited to:
Flexible and long hours sometimes required
Must be able to lift and/or carry up to 50 pounds
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
Ability to stand and walk for extended periods of time
Ability to bend and twist, push and pull, stoop, and kneel

The pay range for this role is $69,000-$71,000 annually per year plus incentive eligibility.

This company is an equal opportunity employer.

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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Employment Type: FULL_TIME

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