ZipRecruiter

Log In

1

Concierge Associate Jobs (NOW HIRING)

Flagstar Bank

Private & Commercial Concierge Associate

New York, NY · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

Position Title Private & Commercial Concierge Associate Location New York, NY 10018 Job Summary The Private & Commercial Concierge Associate (PCC) serves as the first point of contact for our Private ...

RR Donnelley

Sr. Concierge Associate

Washington, DC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications * 5-7 years previous experience working in a Concierge/Host role for a blue-chip company within a high-end Hotel, Country Club, Restaurant, Retail or applicable Commercial environment.

RR Donnelley

Sr. Concierge Associate

Washington, DC · On-site

$19.13 - $26.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications * 5-7 years previous experience working in a Concierge/Host role for a blue-chip company within a high-end Hotel, Country Club, Restaurant, Retail or applicable Commercial environment.

RR Donnelley

Sr. Concierge Associate

Washington, DC

$19.13 - $26.44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications * 5-7 years previous experience working in a Concierge/Host role for a blue-chip company within a high-end Hotel, Country Club, Restaurant, Retail or applicable Commercial environment.

FirstService Residential Careers

Concierge

Charlotte, NC · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Concierge Associate, you'll be responsible for providing exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to ...

FirstService Residential

Concierge

Charlotte, NC

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Concierge Associate, you'll be responsible for providing exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to ...

Moonlight Basin

Member Concierge

Big Sky, MT · On-site

$19/hr

The Opportunity December 1st - April 11th (required availability) We are seeking a polished, personable, and highly organized Member Concierge Associate to serve as a primary point of contact for our ...

Stratton Amenities

Lead Concierge

Houston, TX

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • PTO

Lead by example in professionalism, appearance, communication, and hospitality. * Assist with onboarding and training new concierge associates. * Provide coaching and performance feedback to ...

Stratton Amenities

Lead Concierge

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Lead by example in professionalism, appearance, communication, and hospitality. * Assist with onboarding and training new concierge associates. * Provide coaching and performance feedback to ...

Gallery Residential

Concierge - The Indie

Atlanta, GA · On-site

$15 - $19.25/hr

The Community Concierge is responsible for organizing, coordinating, and implementing various ... Engage with residents, prospective residents, associates, and stakeholders to understand needs and ...

previous pagenext page

Showing results 21-40

All JobsConcierge Associate Jobs

Concierge Associate information

See salary details

$11

$18

$25

How much do concierge associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for concierge associate in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

Is a concierge associate an entry level job?

A concierge associate position is often considered entry level, suitable for individuals with strong customer service skills and a professional demeanor. Many roles require minimal prior experience, though some employers may prefer candidates with hospitality or related experience. On-the-job training is typically provided, making it accessible for those starting their careers in customer service or hospitality.

What qualifications do I need to be a concierge associate?

To become a concierge associate, candidates typically need a high school diploma or equivalent, strong customer service skills, and good communication abilities. Previous experience in hospitality or customer service is often preferred, and familiarity with hotel management software can be beneficial.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries can range from approximately $25,000 to $45,000, with some positions offering additional benefits or tips in hospitality settings.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What cities are hiring for Concierge Associate jobs?

Cities with the most Concierge Associate job openings:

What are the most commonly searched types of Concierge jobs?

The most popular types of Concierge jobs are:

What states have the most Concierge Associate jobs?

States with the most job openings for Concierge Associate jobs include:

Concierge Associate jobs near you
Infographic showing various Concierge Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Private & Commercial Concierge Associate

Flagstar Bank

New York, NY • On-site

$17 - $22/hr

Full-time

Medical, Dental, Vision, Life

Posted 24 days ago

Job description

Position Title

Private & Commercial Concierge Associate

Location

New York, NY 10018

Job Summary

The Private & Commercial Concierge Associate (PCC) serves as the first point of contact for our Private Bank clients and prospective clientele, delivering a refined, high-touch service experience with professionalism and discretion.
In this role, the PCC will be responsible for supporting requests from clients, third parties, as well as from Private Client Groups (PCG). Through these interactions, the PCC will create detailed documentation to ensure inquiries are resolved in an accurate and satisfactory manner with a focus on first-contact resolution. Including but not limited to conducting client focused telephone activities, replying to emails from colleagues and clients, troubleshooting Internet Banking profiles, and handling various other related duties.
This position offers a path for high-performing individuals to expand on their current skill set, mastering soft-skills and becoming an expert with our Online Banking platform. From there, a successful PCC will have the opportunity to transition to a PCC Sr who specializes in supporting more complex Private Bank client interactions.

Job Responsibilities:

Customer Service:

  • Handle requests of Private Bank clients, third parties, and PCGs though phone calls and emails, building positive relationships while supporting and promoting the overall financial health of our current and prospective customers.

  • Be an advocate for our customers and internal members of the bank, supporting all requests for research, documentation and coordinating positive outcomes by partnering with internal business groups.

  • Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality.

  • Drive results and engage applicable partners on trending customer issues through internal communication tools.

  • Follow and implement internal announcements, trainings, products, services, systems, policies & procedures, and governmental regulations impacting the banking industry.

  • Have flexibility in supporting business needs with the availability to provide additional hours and varying shifts including evenings, holidays, and weekends.

ADDITIONAL ACCOUNTABILITIES

  • Update statement delivery, handle FIS/DNA Debit Card Alerts, activate/deactivate debit cards, complete internal transfers, address, and stop payment requests.

  • Review client account documentation and ensure information is correct and documentation satisfies security measures, compliance and bank regulations.

  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

  • Performs special projects, and additional duties and responsibilities as required.

JOB REQUIREMENTS

Required Qualifications:

  • High School Degree or Equivalent.

  • 2+ years of banking and/or financial institution experience.

  • 2+ years of customer experience

Preferred Qualifications:

  • Bachelor's degree or some level of college coursework.

  • Salesforce/Touchpoint or comparable CRM experience.

  • Expertise with MS Office Suite.

  • Expertise with FIS/DNA or comparable banking applications.

Job Competencies:

  • A passion for customer service with excellent verbal and written communication and problem-solving skills.

  • Strong technical knowledge and adapt in navigating multiple programs and applications simultaneously.

  • A proven track record of thriving in a fast-paced customer facing environment.

  • Ability to work independently in a team environment.

  • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.

  • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.

  • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

  • No travel requirements.

  • Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:Benefits | Flagstar Bank

Pay Range

$20.48 - $32.57

Apply