Concierge
Vancouver, BC · On-site
CA$32.66/hr
... Concierge to join our team on a full-time basis. Job responsibilities include, but are not limited ... Hyatt associates work in an environment that demands exceptional performance yet reaps great ...
Concierge
Vancouver, BC · On-site
CA$32.66/hr
... Concierge to join our team on a full-time basis. Job responsibilities include, but are not limited ... Hyatt associates work in an environment that demands exceptional performance yet reaps great ...
The Concierge is responsible for all incoming phone calls, directing calls to proper parties ... Demonstrates the community hospitality promises towards residents, families, associates, and ...
The Concierge is responsible for all incoming phone calls, directing calls to proper parties ... Demonstrates the community hospitality promises towards residents, families, associates, and ...
Concierge
Vancouver, BC · On-site
CA$19 - CA$20/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Vancouver, BC · On-site
CA$19 - CA$20/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
West Vancouver, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
West Vancouver, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Burnaby, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Burnaby, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Vancouver, BC · On-site
CA$22 - CA$23/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Vancouver, BC · On-site
CA$22 - CA$23/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Surrey, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Surrey, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Burnaby, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Burnaby, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Vancouver, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Vancouver, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Port Moody, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Port Moody, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Vancouver, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Vancouver, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Vancouver, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Vancouver, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Surrey, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Surrey, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Vancouver, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Vancouver, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
New Westminster, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
New Westminster, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Kelowna, BC · On-site
CA$20 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Kelowna, BC · On-site
CA$20 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Vancouver, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
Vancouver, BC · On-site
CA$19 - CA$21/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
CA$19 - CA$20/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
CA$19 - CA$20/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
CA$19 - CA$20/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
CA$19 - CA$20/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
CA$19 - CA$20/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge
CA$19 - CA$20/hr
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work ... As a Concierge, you are the "face" of the high-end residential properties. You are responsible for ...
Concierge Associate information
What is a concierge associate?
Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.
What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?
To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.
What are some common challenges concierge associates face, and how can they effectively handle them?
Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.
What is the difference between Concierge Associate vs Front Desk Agent?
| Concierge Associate | Front Desk Agent |
|---|---|
| Provides personalized services, reservations, and local recommendations to guests | Handles check-ins, check-outs, and general guest inquiries at the front desk |
Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.
How much do you get paid as a concierge associate?
Concierge associates typically earn an average hourly wage of around $12 to $20, depending on location, experience, and employer. Salaries can range from approximately $25,000 to $45,000 annually for full-time roles. Compensation may also include tips and benefits such as health insurance and paid time off.
How to become a concierge associate with no experience?
To become a concierge associate with no experience, focus on developing strong customer service and communication skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent, and gaining familiarity with hotel or hospitality environments can be helpful; some employers provide on-the-job training for new hires.
Is a concierge associate a stressful job?
A concierge associate's job can be stressful due to high customer service expectations, multitasking, and managing diverse guest needs. The role often requires strong communication skills, problem-solving, and the ability to handle busy environments, which can contribute to job-related stress.
What are the most commonly searched types of Concierge jobs in British Columbia?
The most popular types of Concierge jobs in British Columbia are:
What cities in British Columbia are hiring for Concierge Associate jobs?
Cities in British Columbia with the most Concierge Associate job openings:
Key responsibilities
Greet guests and residents at the hotel concierge desk and act as the main point of contact in the lobby.
Assist with and arrange bookings, tickets, reservations, and accept deliveries for guests and residents.
Provide information on local venues, entertainment, transportation, and assist with organizing on-site events and special requests.
Hyatt Hotels rating
7.0
Based on 256 frontline employees who took The Breakroom Quiz
25th of 109 rated hotels
Job description
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:
Discounted lodging accommodations at Hyatt worldwide
Discounted transit passes
Wellbeing programs
Recognition programs
Tuition reimbursement
Excellent training and professional development
Hyatt Vancouver Downtown Alberni is seeking a dedicated, passionate, and customer service-oriented full-time Concierge to join our team on a full-time basis.
Job responsibilities include, but are not limited to, the following:
Provide exceptional service by acting promptly, graciously and professionally, with genuine care and attention to detail
Exceed service expectations proactively, promptly, professionally, with genuine care to attention and detail
Be the main point of contact in our lobby for our hotel guests and residents
Greet guests and residents at the Hotel Concierge desk
Assists with and arranges bookings/tickets and reservations, upon request
Accepts deliveries of packages and goods on behalf of hotel guests and residents, logging as required.
Book service elevator access for residential needs including: moves in/out, contractors, deliveries etc.
Maintains expertise and up to date knowledge on contacts with local venues, entertainment, restaurants, attractions, theatre, directions, transportation, sports and other engagements as needed
Assist with the organization of on-site events and special requests for our guests and residents
Refer guests and residents to hotel amenities, fitness facility, Orrin Spa, Carlino Restaurant, Front Desk, parking etc.
Focus attention on guest and resident needs, remaining calm and courteous at all times
Ability to solve problems and handle complaints and requests, as required
Maintains positive internal and external relationships with our guests, residents, vendors and suppliers.
Possess a high level of creativity and the ability to "think outside the box"
Follow department policies, procedures and service standards
Communicate any guest or resident related information to other departments and conduct follow up, as required
Undertakes other ad hoc related responsibilities, as required
Hourly wage is at $32.66
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
- 2 years of experience as a concierge is preferred
- Member of Les Clefs d'Or is an asset
- Previous experience in a similar capacity within another luxury or upscale hotel brand is an asset
- Previous customer related experience required
- Outstanding customer service, with superior verbal & written communication, organizational and problem-solving skills
- Experience with Microsoft Office, Open Table, ALICE software is preferred
- Ability to work cohesively as part of a team and independently at times
- Flexible availability - this role will work AM/PM shifts including weekends and holidays (as required).
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
What Hyatt Hotels employees say
Pay
Benefits
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Get the full story on Breakroom
About Hyatt
Sourced by ZipRecruiter
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Industry
Hospitality services
Company size
10,000+ Employees
Headquarters location
Chicago, IL, US
Year founded
1957