ZipRecruiter

Log In

1

Concierge Associate Jobs in Virginia (NOW HIRING)

Watercrest Senior Living

Concierge - Part Time

Moseley, VA · On-site

$14.50 - $18.75/hr

Our associates answer a calling to serve seniors and their families every day. We believe in ... The Concierge is the initial point of contact for potential residents, families, vendors and the ...

Omni Hotels & Resorts

Concierge FT

Hot Springs, VA · On-site

$14.50 - $18.50/hr

The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment ... Set up special packages that include pre-calls from the concierge and specialized amenities.

SRI Management

Concierge PT

Gainesville, VA · On-site

$18/hr

Now Hiring Concierge! Job Type: Part-Time Position Available; Saturday & Sunday 8:00AM-2:00PM Shift ... Works as a team player with other associates and management in accomplishing work assignments.* 18.

next page

Showing results 1-20

All JobsConcierge Associate JobsConcierge Associate Jobs in Virginia

Concierge Associate information

Is concierge entry level?

Concierge associate positions are often entry-level roles that typically require good communication skills, customer service experience, and a friendly demeanor. Many employers provide on-the-job training, making it accessible for candidates without prior experience in the field.

What are the key skills and qualifications needed to thrive as a Concierge Associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

What does a concierge job do?

A concierge associate provides guests or clients with information, assistance, and services such as booking reservations, arranging transportation, and answering inquiries. They often work in hotels, residential buildings, or corporate settings, requiring strong communication skills and knowledge of local services. The role may involve using management software and working flexible hours.

How much do you get paid as a concierge?

Concierge associates typically earn an average hourly wage between $12 and $20, depending on experience, location, and the employer. Annual salaries can range from approximately $25,000 to $45,000, with some positions offering additional tips or bonuses. Strong customer service skills and familiarity with hotel or hospitality environments can influence pay rates.

What are some common challenges Concierge Associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What qualifications do I need to be a concierge?

To be a concierge associate, candidates typically need a high school diploma or equivalent, excellent customer service skills, and strong communication abilities. Experience in hospitality, tourism, or customer service is often preferred, and knowledge of local area services can be beneficial.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

What are Concierge Associates?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.
What are the most commonly searched types of Concierge jobs in Virginia? The most popular types of Concierge jobs in Virginia are:
What cities in Virginia are hiring for Concierge Associate jobs? Cities in Virginia with the most Concierge Associate job openings:
Concierge Associate jobs near you
Infographic showing various Concierge Associate job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Concierge - Part Time

Concierge - Part Time

Watercrest Senior Living

Moseley, VA • On-site

$14.50 - $18.75/hr

Part-time

Posted 24 days ago

Watercrest Senior Living Group rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

A GREAT CAREER starts with a GREAT COMPANY!

Apply to join our team of servant leaders today!

  • THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.
  • We’ve achieved GREAT PLACE TO WORK status NINE YEARS IN A ROW.
  • CAREER DEVELOPMENT. We reward our associates’ outstanding work and assist with career development to help fulfill their dreams!
  • Faith Driven and Mission-Centered. Our mission “To Welcome, To Care, To Serve” derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another’s God-given gifts through service


  • Benefits & On-Demand Pay available!: This opportunity includes tuition reimbursement and an associate referral program. As well as on-demand pay in between paychecks!

PICTURE YOURSELF…

Watercrest Richmond is looking for a concierge to join their team! The Concierge is the initial point of contact for potential residents, families, vendors and the community either in person or via the phone. The Concierge is responsible for being professional, polite and will ensure all guests have a pleasant first experience with the community. The Concierge serves visitors by greeting, welcoming, and directing them appropriately; and notifies team members of visitor arrival and maintains security and telecommunications systems within the community. Apply today!


ESSENTIAL JOB FUNCTIONS:

  • Maintains a professional personal presentation
  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries
  • Answers the phone within 3 rings; determine natural of call to either relay information or route call as appropriate
  • Takes detailed messages with name, date, time and return phone number
  • Ensures team members receive their phone messages promptly
  • Maintains knowledge of who is available to receive an inquiry or host a tour
  • Maintains security by following procedures, monitoring log books to include visitor sign in and sign out
  • Maintains safe and clean reception, lobby and Welcome Room areas by complying with procedures, rules and regulations
  • Receive and sort mail for Leadership Team
  • Maintain yearly transportation book for resident’s doctor appointments as necessary
  • Communicate with Driver at least 24 hours in advance regarding resident appointment dates and times
  • Report all accidents and incidents as soon as possible to your supervisor, no matter how minor
  • Maintain the confidentiality of residents’ personal care information
  • Honor the residents’ personal and property rights
  • Must be in company uniform and resident ready at all times

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of computers and relevant software applications to include Microsoft Office and Outlook
  • Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts
  • Able to make independent decisions
  • Must be able to communicate in a warm, friendly and caring manner
  • Must possess a passion to work with and around senior citizens
  • Knowledge of administrative and clerical procedures
  • Knowledge of customer service principles and practices

EDUCATION REQUIREMENTS:

  • High School Diploma or GED

EXPERIENCE REQUIREMENTS:

  • Two (2) years’ Concierge/Front Desk Receptionist experience in a customer service-oriented industry

PHYSICAL REQUIREMENTS:

  • The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:
  • Able to sit 75% of the day
  • Able to concentrate with frequent interruptions
  • Able to work under stress and in emergency situations
  • Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing and grasping
  • Able to talk and hear effectively in order to convey messages, instructions and information to residents and team members
  • Occasionally lift/carry up to 50 pounds

OCCUPATIONAL EXPOSURE / PERSONAL PROTECTIVE EQUIPMENT:

  • Work in all areas of the community
  • Subject to reactions from dust, disinfectants and cleaning chemicals and may be exposed to infectious waste, diseases and other conditions
  • Required to use personal protective equipment and supplies to prevent burns, falls, and infection and follow safety policies and procedures
  • Requirements for personal protective equipment includes infection control kit, rubber gloves and non-slip shoes
  • Subject to infectious diseases, substances and odors
  • Follow Safety Policy & Procedure

Part Time - must be available to work evenings and weekends

What Watercrest Senior Living Group employees say

Pay

Workplace

Get the full story on Breakroom