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Concierge Associate Jobs in Boston, MA (NOW HIRING)

HMG Plus, Inc.

Concierge Associate

Boston, MA · On-site

$26 - $27/hr

Job Qualifications: * 3-5 years previous experience working in a Concierge/Host role for a blue-chip company within a high-end Hotel, Country Club, Restaurant, Retail or applicable Commercial ...

Stratton Amenities

Lead Concierge

Needham, MA · On-site

$19/hr

We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients. The Lead Concierge/Supervisor will be responsible for leading a dedicated team of ...

FirstService Residential

Concierge

Boston, MA

$25/hr

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible ...

FirstService Residential Careers

Concierge

Boston, MA · On-site

$25/hr

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible ...

sagelife

Concierge

Hudson, MA

$16.25 - $21/hr

Concierge PROPERTY : Artisan at Hudson DEPARTMENT: Administration REPORTS TO: Business Office ... the Sage Associate Promise. OUR WE CARE VALUES W ork as a Team E xceptional Service Always C ...

Planned Companies

Lead Concierge

Boston, MA · On-site

$22/hr

Planned Companies -Concierge - $22.00 an hour 40 hours Total Sunday to Thursday Summary Planned ... Associates and Doormen to ensure the best experience and related services are provided and ...

Planned Companies

Concierge Overnight

Boston, MA · On-site

$16.75 - $21.75/hr

Planned Companies -Concierge - Sunday, Monday, Thursday, Friday 11pm-7am 32 hours Total Pay Rate ... Associates and Doormen to ensure the best experience and related services are provided and ...

Planned Companies

Concierge Overnight

Boston, MA

$16.75 - $21.75/hr

Planned Companies -Concierge - Sunday, Monday, Thursday, Friday 11pm-7am 32 hours Total Pay Rate ... Associates and Doormen to ensure the best experience and related services are provided and ...

Planned Companies

Concierge Overnight

Boston, MA

$16.75 - $21.75/hr

Planned Companies -Concierge - Sunday, Monday, Thursday, Friday 11pm-7am 32 hours Total Pay Rate ... Associates and Doormen to ensure the best experience and related services are provided and ...

Planned Companies

Concierge Overnight

Boston, MA · On-site

$16.75 - $21.75/hr

Planned Companies -Concierge - Sunday, Monday, Thursday, Friday 11pm-7am 32 hours Total Pay Rate ... Associates and Doormen to ensure the best experience and related services are provided and ...

Planned Companies

Concierge Overnight

Boston, MA · On-site

$16.75 - $21.75/hr

... Associates and Doormen to ensure the best experience and related services are provided and ... Requirements: * 3+ years of Front Desk or Concierge experience. * Desire and passion to provide a ...

Benchmark Electronics, Inc.

Concierge

Lincoln, MA · On-site

$17.50 - $20/hr

Associates thrive in a supportive, diverse, and skilled team that is committed to caring and ... We are hiring a Concierge to be the face of the business and key to each resident and guest ...

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All JobsConcierge Associate JobsConcierge Associate Jobs in Boston, MA

Concierge Associate information

See Boston, MA salary details

$12

$19

$27

How much do concierge associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for concierge associate in Boston, MA is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.91 per hour, depending on experience, location, and employer.

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries can range from approximately $25,000 to $45,000, with some positions offering additional benefits or tips in hospitality settings.

Is a concierge associate an entry level job?

A concierge associate position is often considered entry level, suitable for individuals with strong customer service skills and a professional demeanor. Many roles require minimal prior experience, though some employers may prefer candidates with hospitality or related experience. On-the-job training is typically provided, making it accessible for those starting their careers in customer service or hospitality.

What qualifications do I need to be a concierge associate?

To become a concierge associate, candidates typically need a high school diploma or equivalent, strong customer service skills, and good communication abilities. Previous experience in hospitality or customer service is often preferred, and familiarity with hotel management software can be beneficial.

What are the most commonly searched types of Concierge jobs in Boston, MA?

The most popular types of Concierge jobs in Boston, MA are:

What cities near Boston, MA are hiring for Concierge Associate jobs?

Cities near Boston, MA with the most Concierge Associate job openings:

Concierge Associate jobs near you
Infographic showing various Concierge Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $40,945 per year, or $19.7 per hour.

Concierge Associate

HMG Plus, Inc.

Boston, MA • On-site

$26 - $27/hr

Full-time

Re-posted 14 days ago

Job description

About HMG+
HMG+ is a highly acclaimed front-of-house hospitality firm, known for its exceptional staffing and training services. Whether it's for individual gatherings, corporate events, grand functions, or large-scale events, HMG+ consistently delivers amiable and expertly trained personnel including servers, bartenders, captains, coat check attendants, and promotional staff. Additionally, HMG+ offers ongoing staffing solutions, including permanent placements and extended assignments for roles in dining management, administration, conferences, and catering.

Our Client: To be discussed
Location: Boston, MA
Job Duties/Responsibilities:
  • Welcoming guests in the office lobby as the main point of contact for any visitor/guest or employee for the organization.
  • Ensuring a seamless and personal guest journey.
  • Escorting guests to their booked meeting room within the building, informing the host of the guest’s arrival.
  • Understand customer’s needs and provide them with 5 Star professional service.
  • Attending to guest's wishes and requirements.
  • Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.
  • Arrange events, excursions, transportation etc. upon request from guests.
  • Answer the phone and make reservations, take and distribute messages or mail and redirect calls.
  • Handling external and internal calls in a professional manner.
  • Assisting hospitality setting up rooms with beverages and food.
  • Manage any external catering requirements from third party vendors.
  • Booking of meeting rooms using EMS, OfficeSpace and MS Outlook accurately and ensuring that all AV, room layout and food and beverage requirements are noted.
  • Continually monitor reception inbox ensuring e-mails are responded to in a timely manner.
  • Booking of transport for employees and clients.
  • Managing Visiting Attorney office, room bookings and visitor pass management.
  • Liaising with other departments to ensure efficient communication and guest service, and creating a 'one team' approach to delighting your guests.
  • Occasional requirement to support client functions that run into the evening.
  • Always acting according to the client’s standards.
  • Assist in the daily production of clients visiting attorney email.

Job Qualifications:
  • 3-5 years previous experience working in a Concierge/Host role for a blue-chip company within a high-end Hotel, Country Club, Restaurant, Retail or applicable Commercial environment.
  • Outstanding guest services skills, sophisticated verbal & written communication skills.
  • Good time management skills.
  • Have great interpersonal skills and an outgoing personality.
  • Must possess a professional presentation and presence.
  • Have an excellent command of the English language, both in verbal and written communication.
  • Be highly organized and have an eye for detail.
  • Be able to work well under pressure and have the ability to act pro-actively and intuitively.
  • Ability to prioritize, work under pressure, plan ahead and anticipate problems.
  • Excellent communication skills both written and verbally.
  • To act with integrity at all times and embrace the company philosophy.
  • Relationship management and communication: ability to create and maintain strong relationships and channels of communication with key interfaces and the business.
  • Administrative skills: ability to multitask, prioritize workload and provide administrative support.
  • Customer focus: passion and ability to understand the needs of the client and provide customer service and superior client service.