ZipRecruiter

Log In

1

Concierge Associate Jobs in Boston, MA (NOW HIRING)

Stratton Amenities

Front Desk Concierge (Floater)

Boston, MA · On-site

$16.75 - $21.75/hr

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk ... Our mission is to create the most hospitable experience for our associates, residents and clients.

Dick's Sporting Goods

Tennis Concierge

Boston, MA

$16.75 - $21.75/hr

The Tennis Concierge delivers outstanding customer service with a technical focus, creating a ... Actively involved in tennis related activities (i.e., officiates, coaches, associates with ...

Dick's Sporting Goods

Tennis Concierge

Boston, MA · On-site

$16.75 - $21.75/hr

The Tennis Concierge delivers outstanding customer service with a technical focus, creating a ... Actively involved in tennis related activities (i.e., officiates, coaches, associates with ...

Planned Companies

Concierge Floater

Boston, MA · On-site

$16.75 - $21.75/hr

Planned Companies -Concierge - Summary Planned Companies' clients realize welcoming tenants, guests ... Associates and Doormen to ensure the best experience and related services are provided and ...

Apex Concierge Services Inc

Front Desk Agent

Boston, MA · On-site

$21 - $23/hr

Apex Concierge Services INC is seeking a hospitality-driven Guest Services Associate to support one of our luxury residential communities in Boston, MA. This role is ideal for individuals with ...

W3Global Inc.

Regulatory Associate

Boston, MA · Remote

$235K - $310K/yr

Healthcare Regulatory Associate Attorney (2-4 Years Experience) Opening Type: Experienced Attorneys ... Parenting support concierge * Telemedicine services * Parents & Caregivers Resource Group * Career ...

Lowe's

Warehouse Associate II

Northborough, MA · On-site

$19.90 - $24.30/hr

Your Impact The Warehouse Associate II is primarily responsible for working in our Receiving ... Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds ...

previous page

Showing results 41-60

All JobsConcierge Associate JobsConcierge Associate Jobs in Boston, MA

Concierge Associate information

See Boston, MA salary details

$12

$19

$27

How much do concierge associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for concierge associate in Boston, MA is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.91 per hour, depending on experience, location, and employer.

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries can range from approximately $25,000 to $45,000, with some positions offering additional benefits or tips in hospitality settings.

Is a concierge associate an entry level job?

A concierge associate position is often considered entry level, suitable for individuals with strong customer service skills and a professional demeanor. Many roles require minimal prior experience, though some employers may prefer candidates with hospitality or related experience. On-the-job training is typically provided, making it accessible for those starting their careers in customer service or hospitality.

What qualifications do I need to be a concierge associate?

To become a concierge associate, candidates typically need a high school diploma or equivalent, strong customer service skills, and good communication abilities. Previous experience in hospitality or customer service is often preferred, and familiarity with hotel management software can be beneficial.

What are the most commonly searched types of Concierge jobs in Boston, MA?

The most popular types of Concierge jobs in Boston, MA are:

What cities near Boston, MA are hiring for Concierge Associate jobs?

Cities near Boston, MA with the most Concierge Associate job openings:

Concierge Associate jobs near you
Infographic showing various Concierge Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $40,945 per year, or $19.7 per hour.

Front Desk Concierge (Floater)

Stratton Amenities

Boston, MA • On-site

$16.75 - $21.75/hr

Other

Medical, Dental, Vision, PTO

Re-posted 9 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.
We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.
We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments.
Shifts: Floater
Position Requirements
  • Excellent verbal and written communication skills
  • Excellent problem-solving skills
  • Takes pride and ownership in the position and property
  • Ability to listen and react quickly to residents' and guests' requests in a genuine manner
  • Have at least two year of hospitality experience
  • Possess amazing interpersonal skills and exceptional guest service abilities
  • Be organized, proactive, productive and self-motivated showing a positive attitude
  • Maintain a neat and professionally well-groomed appearance
  • Think clearly, quickly and efficiently and make concise decisions even under pressure
Main Responsibilities
  • Greet and direct residents and visitors with a pleasant attitude
  • Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
  • Cultivate and retain cohesive relationships with residents, vendors and contractors
  • Professional telephone etiquette and message delivery
  • Accurately log guest packages, ensure timely delivery and perform package inventory audits
  • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  • Assist in the scheduling and completion of all amenities' requests including local transportation, residents' move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.
  • Ability to maintain confidentiality
  • Must be able to work flexible schedules including nights, weekends and holidays
Experience Requirements:
  • Experience in hospitality or upscale customer service or retail
  • Must have experience delivering exceptional service

Benefits include health, dental, and vision insurance, paid time off, and paid sick leave.
Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

What Stratton Amenities employees say

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply