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Computer Support Jobs in Raleigh, NC (NOW HIRING)

Koniag IT Systems, LLC (KITS), a Koniag Government Services (KGS) company, is seeking a Computer Operator III to support KITS and our government customer in Durham, NC. We offer competitive ...

Koniag IT Systems, LLC (KITS), a Koniag Government Services (KGS) company, is seeking a Computer Operator III to support KITS and our government customer in Durham, NC. We offer competitive ...

Koniag IT Systems, LLC (KITS), a Koniag Government Services (KGS) company, is seeking a Computer Operator III to support KITS and our government customer in Durham, NC. We offer competitive ...

Koniag IT Systems, LLC (KITS), a Koniag Government Services (KGS) company, is seeking a Computer Operator III to support KITS and our government customer in Durham, NC. We offer competitive ...

Koniag IT Systems, LLC (KITS), a Koniag Government Services (KGS) company, is seeking a Computer Operator II to support KITS and our government customer in Durham, NC. We offer competitive ...

Koniag IT Systems, LLC (KITS), a Koniag Government Services (KGS) company, is seeking a Computer Operator II to support KITS and our government customer in Durham, NC. We offer competitive ...

Computer Repair Technician

Cary, NC ยท On-site

$15 - $25/hr

... computer solutions to residential consumers and small businesses. We service every type of ... support on Mac and all versions of Windows, and offer proactive remote monitoring on business ...

Computer Field Technician

Knightdale, NC

$17 - $20.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Pittsboro, NC

$13.25 - $16/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Creedmoor, NC

$13.75 - $16.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Angier, NC

$13.25 - $16/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Youngsville, NC

$14.50 - $17.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Morrisville, NC

$17.75 - $21.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Lillington, NC

$16 - $19.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

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Computer Support information

See Raleigh, NC salary details

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$34

How much do computer support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for computer support in Raleigh, NC is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What are popular job titles related to Computer Support jobs in Raleigh, NC? For Computer Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Raleigh, NC look for? The top searched job categories for Computer Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Computer Support jobs? Cities near Raleigh, NC with the most Computer Support job openings:
Computer Operator II

Computer Operator II

Appliance & Furniture RentAll

Durham, NC โ€ข On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

Computer Operator II

Koniag IT Systems, LLC (KITS), a Koniag Government Services (KGS) company, is seeking a Computer Operator II to support KITS and our government customer in Durham, NC.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, vacation, sick leave and more.

The Computer Operator II will be responsible and required to possess a detailed operational knowledge of the processing requirements and system flow for all operational systems. These tasks and responsibilities are in addition to those listed for Computer Operator I.

Key Responsibilities:
  • Performs routine tasks to maintain production efficiencies, operational equipment, and other peripheral equipment.
  • Maintains a detailed understanding of the job processing requirements and data flow for all applications systems.
  • Maintains a working knowledge of systems commands and job control.
  • Work closely with operators in a lower classification and management to coordinate accurate and timely recordkeeping.
  • Maintains an understanding of production practices and procedures and assists in the resolution of production problems and issues.
  • Fulfills tasks of operators in a lower classification when the need arises.
  • Maintains related logs and records.
  • Performs clerical duties as assigned.
  • Assists in the training of operators in a lower classification.
  • Performs other duties as assigned.
Skills & Behaviors:
  • Thorough knowledge of modern operating systems, networking, and MS Office software.
  • Knowledge of clerical and reporting skills.
  • Excellent attention-to-detail and problem-solving skills.
  • Ability to perform accurately, assigned routine operations on various data processing equipment.
  • Ability to work in high-pressure situations.
  • Ability to listen effectively and express thoughts and opinions clearly and concisely.
  • Ability to work well both alone and in highly structured team environment.
  • Excellent written and verbal communications capabilities with good interpersonal skills.
  • Must be able to lift and carry up to 50 pounds or more.
Education, Training, & Experience:
  • HS Diploma or equivalent and a minimum of 3+ years of personal computer experience. (required)
  • Some higher education experience or successful completion of related programs in data processing and computer operations. (preferred)
  • Two years of experience in business mailroom, print operations, and/or mail sorting experience. (preferred)
  • Experience with using loading and maneuvering equipment safely and effectively. (preferred)
Qualifications:
  • Candidates who hold an active public trust government clearance are strongly encouraged to apply.
  • Candidates who are willing to undergo a background investigation to receive a government clearance will be strongly considered.
  • Candidates must be able to work Monday-Friday, 6am-2:30pm daily. (Hours may vary based on workload and candidates must be flexible)
  • Must be able to lift and carry up to 50 pounds or more.
  • Must be able to stand for significant periods of time.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.