Computer Support Jobs in Jacksonville, NC (NOW HIRING)

Salary: $25.74 - $33.47 Hourly
Location : Jacksonville, NC
Job Type: Full-Time
Job Number: 421000039 TSS AUG 2026
Department: INFORMATION TECHNOLOGY SYSTEM
Opening Date: 08/07/2026
Closing Date: 8/21/2026 11:59 PM Eastern
Job Description
Performs intermediate technical work assisting in the operation, installation and maintenance of technology equipment and software programs, and related work as apparent or assigned. Work is performed under the moderate supervision of the Deputy Director of Information Technology.
Our core values-Resilience, Excellence, Accountability, Customer Service, and Honesty-are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position Responsibilities
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Assists in the operation, installation, and maintenance of technical equipment and software programs for the Department of Social Services.
• Provides problem diagnosis and resolution for network, PC, and printer users and related software systems.
• Contributes to the evaluation and recommendation of software for specialized applications.
• Installs and sets up of new personal computers and workstations, including software.
• Provides training, support and maintenance for software packages.
• Creates, revises, and maintains forms, spreadsheets, databases and files that support departmental operations.
• Maintains inventory of hardware and software.
• Coordinates with County's ITS department to ensure continuity of effort as required.
• Maintains and upgrades websites, pages, and links.
• Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteers.
• Other duties as assigned.

Qualifications
Ability to handle and process confidential and privileged information; thorough knowledge of the operation, uses and capabilities of technology equipment; thorough knowledge of hardware and software procedures and techniques; general knowledge of systems analysis and networking; ability to understand and carry out written and oral instructions; ability to analyze software programs and make adjustments; ability to establish and maintain effective working relationships with associates and user departments.
Education, Experience, and Special Requirements
High school diploma or GED with coursework in information systems, or related field and moderate experience in computer support, or equivalent combination of education and experience.
Preferred Qualifications
Net+, A+, Sec+, or related certifications
Valid Drivers License
Physical Requirements
This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions, frequently requires standing, walking, pushing or pulling and lifting and occasionally requires climbing or balancing and stooping, kneeling, crouching or crawling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a very quiet location (e.g. park trail, storage or file room).
Salary will be determined based on qualifications, internal equity, budget, and market considerations.
In order to be considered for this position, your final transcript showing the date that your degree was awarded and/or any required certificates or licenses must be uploaded with your application, even if you are a current employee or we have received it with a previous application.
Regular Onslow County employees have the ability to participate in a wide array of employee benefits including:
Health Insurance
Health Insurance is provided by Cigna and covers a wide variety of healthcare services.
Dental Insurance
Dental insurance is provided by Delta Dental to full-time employees and covers a percentage of basic to major dental procedures, including orthodontia for children and adults.
Vision Insurance
Vision insurance is provided by MetLife to full-time employees and covers a variety of materials (contacts and glasses frames/lenses) and an annual eye exam.
North Carolina Local Governmental Employees' Retirement System
Eligible employees are automatically enrolled in the retirement system and must contribute 6% of their gross salary each pay period. Once eligibility requirements are met, employees will be able to receive monthly payments for life based on their salary, age, and years of service credit.
NC401k
The County contributes 1% of employees' gross salary into the 401(k) account regardless of the employee's deferral amount. In addition, the County matches employee deferrals up to an additional 4%.
Vacation Leave
Regular full-time employees earn 13.5 days of vacation leave per year. With each 5-year increment of employment, vacation accrual increases.
Sick Leave
Regular full-time employees earn 12 days of sick leave per year.
Paid Holidays
County employees receive paid holidays annually. The Board of County Commissioners approves and may adjust the schedule as deemed necessary.
ComPsych Mental Health Services
The County provides Mental Health and Life Services through ComPsych to help employees and their families with personal, family and job-related problems such as counseling, crisis support, work-life resources, legal and financial consultations, and organizational support tools.
Supplemental Benefits
County employees are also offered a variety of supplemental benefits such as Life Insurance, Flexible Spending Accounts, 457b Deferred Compensation Plan, and MetLife Supplemental Plans.
For more information, please visit and click on the Benefits tab.
01
What is your highest level of education?

• High School Diploma or GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate
• None of the above

02
Have you uploaded your final transcript showing the date your degree was awarded and any relevant certifications?

• Yes
• No

03
Do you possess a valid driver's license?

• Yes
• No

04
Based on your review of the job qualifications, are you able to perform the duties of this position with or without reasonable accommodation?

• Yes
• No

05
Onslow County's Core Values are REACH - Resilience, Excellence, Accountability, Customer Service, and Honesty. Which value(s) do you resonate with the most, and why?
Required Question