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Computer Support Jobs in Jacksonville, NC (NOW HIRING)

Alutiiq, LLC

Computer Systems Analyst II

Havelock, NC · On-site

$27.63/hr

Support the MQ-9 program in the preparation and delivery of technical publications, changes and ... Requires experience with computer applications as they are used in automated publishing and ...

YOUNGWILLIAMS INC

Child Support Specialist

Jacksonville, NC · On-site

$33K - $45K/yr

Summary of Position The Child Support Specialist position includes providing full services to ... Enters docket numbers and court dates into state computer system. * Attends court with assigned ...

Alutiiq

Computer Systems Analyst II

Havelock, NC · On-site

Support the MQ-9 program in the preparation and delivery of technical publications, changes and ... Requires experience with computer applications as they are used in automated publishing and ...

Victra

Sales Support Rep Part-Time

Wallace, NC · On-site

$16.50 - $22.50/hr

From supporting our team's sales process to sharing your product knowledge, you will connect our ... Various online and computer-based training will be required throughout your employment with Victra.

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All JobsComputer Support JobsComputer Support Jobs in Jacksonville, NC

Computer Support information

See Jacksonville, NC salary details

$12

$21

$35

How much do computer support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for computer support in Jacksonville, NC is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $24.09 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What are popular job titles related to Computer Support jobs in Jacksonville, NC?

For Computer Support jobs in Jacksonville, NC, the most frequently searched job titles are:

What job categories do people searching Computer Support jobs in Jacksonville, NC look for?

The top searched job categories for Computer Support jobs in Jacksonville, NC are:

What cities near Jacksonville, NC are hiring for Computer Support jobs?

Cities near Jacksonville, NC with the most Computer Support job openings:

Computer Support jobs near you
Infographic showing various Computer Support job openings in Jacksonville, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,189 per year, or $21.2 per hour.

Computer Systems Analyst II

Alutiiq, LLC

Havelock, NC • On-site

$27.63/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Taxable Entity
RED PEAK TECHNICAL SERVICES LLC
Job Title
Computer Systems Analyst II
Location
NC CherryPoint - Havelock, NC 28532 US (Primary)
Category
IT and Computer Related
Job Type
Full-time
Typical Pay/Range
$27.63 Hourly
Education
High School Diploma or GED
Travel
None
Security Clearance Required
None
POSITION OVERVIEW AND PRIMARY DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS):
Red Peak Technical Services, LLC a subsidiary of Alutiiq, LLC has an opportunity for a Computer Systems Analyst II. The Computer Systems Analyst II will provide government site Technical Publications/Data Management functions and tasks onboard MCAS Cherry Point NC for the UAS MQ-9 program in accordance with MQ-9 peculiar procedures for assigned technical publications both traditional paper format and Interactive Electronic Technical Manual (IETM) format.
  • Collecting, compiling, organizing and interpreting technical data related to MQ-9 program. Construct, verify the content, and manage the master technical data package for an assigned weapons system and all its peculiar components.
  • Maintain master data packages/records in a manner which will facilitate accurate and expedient publication updates and revisions.
  • Research and analyze Technical Manual Source Data Records (TMSDR) Technical Directives (TD), Local Engineering Specifications (LES), Local Process Specifications
  • (LPS), Temporary Engineering Instructions (TEI), Design Change Notices (DCN), technical instructions and, and others to determine if the master data package must be
  • modified.
  • Research, answer, and process Technical Publication Deficiency Reports (TPDRs) using background materials such as existing technical publications, blueprints, and schematics, supply and logistics data. Consult with cognizant engineers, logisticians, Data Management Specialists, or Original Equipment Manufacturer (OEM) representatives as required before modifying the technical data package.
  • Assist the MQ-9 program with regards to Technical Manual Conferences, Quality Assurance, In-Process Reviews, verification and Integrated Logistics Support Team meetings. Must be knowledgeable of and apply aspects of the governing specifications and policy as required in the manuals, technical manual plan, and the technical manual in-process review, validation, and verification plans.
  • Assist the government Logistics Element Manager (LEM)/Data Manager in managing technical manual source data, identifying the manuals that require updates, estimating the number of pages affected and establishing manual update schedules and update priority based upon outstanding source data.
  • Assist in developing and reviewing source data packages for prescribed format, style, number of pages, etc. for the manuals to be updated.
  • Support the MQ-9 program in the preparation and delivery of technical publications, changes and revisions. Including the development and "quick turnaround" of draft Type B IRAC packages as required; turnaround time to meet NATEC policy including PDF updates to NATEC compliant postings.
  • Assist in reviewing, approving and submitting final publications to the Defense Automated Printing Service Office and NATEC website.
  • Assist in reviewing Interim Rapid Action Changes (IRACs) and Electronic Rapid Action Changes (ERACs) to identify and correct technical publication problems.
  • Convert/digitize legacy data from existing systems/formats to the formats identified in the tasking. Minimum baseline application requirements for output of FAM compliant DON XML, CGM4, SVG, or other similar standards-based technical data products. Applilcable specficiations, schemas, FOSIs, DTDs and like applicable structure and content. Selected conversion and digitization requirements may include but are not limited to, those prescribed by S1000D, International Specification for Technical Publications and MIL-STD-3001, Preparation of Digital Technical Information for Multi-Output Presentation of TMs.

Payrate: $27.63 Hourly
REQUIRED QUALIFICATIONS AND EXPERIENCE:
  • Requires a high school diploma or equivalent.
  • Requires one (1) year of general editorial experience which requires proficiency in punctuation, spelling, and English grammar and rules. Requires two (2) years of specialized experience in editing manuals and specifications. Requires experience with computer applications as they are used in automated publishing and information retrieval.
  • Must possess strong attention to detail
  • Must be able to work 40 hours per week on a consistent basis
  • Must be able to obtain and maintain a CAC
  • Must be an US Citizen
  • Knowledge and experience with the following:
    • Required to be proficient in MS Word and Excel
    • Knowledge and experience in PTC Arbortext and/or EAGLE preferred
    • Technical publication, MIL-STD-3001, S1000D IETM, and CSDB experience in particular to NAVAIR standards preferred
    • UAS MQ-9 specific experience preferred
    • CTPL experience
    • Writing, editing, or quality assurance of technical documentation experience using MS Excel, MS Word, PTC Arbortext, and/or EAGLE.

Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates are equal opportunity employers that do not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state or local laws (collectively, "Protected Status").
The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law.
Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Positions covered by the McNamara O'Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client-customer contract requirements (all benefits are subject to eligibility requirements). For more information, please visit our Company's Career page.
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About Alutiiq

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Anchorage, AK, US

Year founded

1999

Social media

Twitter

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