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Computer Support Jobs in Durham, NC (NOW HIRING)

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications Installing and imaging new computers and loading of appropriate software ...

CGS Immersive

Desktop Support Specialist

Raleigh, NC

Desktop Support Specialist Full time. / Permanent Position Raleigh, NC / On-Site. Job Role: The ... Bachelor's degree in information technology, Computer Science, or a related field preferred. About ...

CGS Immersive

Desktop Support Specialist

Raleigh, NC

Desktop Support Specialist Full time. / Permanent Position Raleigh, NC / On-Site. Job Role: The ... Bachelor's degree in information technology, Computer Science, or a related field preferred. About ...

STI

Desktop Support Specialist

Raleigh, NC

Desktop Support Specialist Location: 1 South Wilmington Street\Raleigh, NC 27601 Duration: 12 ... Skilled in different types of computer hardware, software, peripherals and components, networking ...

Vertiv Co

General Manager, FDO (Carolinas)

Raleigh, NC · On-site

The GM must possess both a technical and business background with complete working knowledge of the computer support industry (Consultant Engineers, Contractors, Distributors, Resellers, and End ...

My3Tech Inc

Junior Business Analyst

Raleigh, NC · Hybrid

$25.75 - $34.50/hr

Provides first level and some second level computer support for DPS (AC, DJJ, ABC Commission, SBI, PPS, etc.) and various NC Law Enforcement customers connected to the DPS/IT network. Supported ...

Harris

Associate Computer Operator

Raleigh, NC

Role: Associate Computer Operator - Junior IT Operations Support Location: Fully onsite in Raleigh, North Carolina (Wake County). Schedule: Monday through Friday, 8:00 AM - 5:00 PM. Key ...

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All JobsComputer Support JobsComputer Support Jobs in Durham, NC

Computer Support information

See Durham, NC salary details

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$37

How much do computer support jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for computer support in Durham, NC is $22.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $25.77 per hour, depending on experience, location, and employer.

Which IT job has more salary?

In the IT field, roles such as network architects, cybersecurity managers, and cloud solutions architects tend to have higher salaries compared to entry-level support positions. These roles often require advanced certifications, specialized skills, and experience, which contribute to their higher compensation levels.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the starting salary for a computer support specialist?

The starting salary for a computer support specialist typically ranges from $35,000 to $50,000 annually, depending on location, experience, and certifications such as CompTIA A+. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and hardware.

How do I get into computer support?

To enter computer support, gaining relevant skills such as troubleshooting, hardware and software knowledge, and customer service is essential. Many roles require a high school diploma or equivalent, and certifications like CompTIA A+ can improve job prospects; some positions may also require experience with operating systems and support tools. Entry-level positions often provide on-the-job training for technical skills and customer interaction.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What jobs pay $10,000 a month without a degree?

In the computer support field, high-paying roles such as network administrators, cybersecurity specialists, or IT consultants can reach or exceed $10,000 per month with extensive experience and certifications like CompTIA Security+ or Cisco CCNA. These positions often require strong technical skills, problem-solving abilities, and sometimes specialized training, but they do not always require a traditional college degree.
What are popular job titles related to Computer Support jobs in Durham, NC? For Computer Support jobs in Durham, NC, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Durham, NC look for? The top searched job categories for Computer Support jobs in Durham, NC are:
What cities near Durham, NC are hiring for Computer Support jobs? Cities near Durham, NC with the most Computer Support job openings:
Computer Support jobs near you
Computer Support Technician (2+ years)

Computer Support Technician (2+ years)

Coffman Engineers

Raleigh, NC • On-site

Full-time

PTO

Posted 4 days ago

Job description

Company Description

At Coffman Engineers, we serve as both prime consultant and sub consultant on projects large and small, including commercial, retail, institutional, government, industrial, and project/construction management. Incorporated in 1979, we have employees in more than 23 locations serving clients across the United States and overseas.
To meet client objectives and to integrate our many disciplines, we can create teams comprised of civil, structural, mechanical, electrical, fire protection, and corrosion control, as well as project/construction managers and professionals in a variety of specialty services. This ability has made us a leader in the engineering and construction communities, and has strengthened our reputation as being progressive, innovative, and a great place to work.

Job Description

We are looking for a Computer Support Technician with at least two years of experience to join our team in Raleigh. The right candidate will have experience in Help Desk support and administration of software such as Microsoft Office 365, Autodesk Products, and Windows 11 Desktop. This person will be comfortable multi-tasking working in a collaborative team environment. The primary task will be desktop support of the Raleigh office for approximately 80 PC workstations. There will be some remote support of smaller offices in DC Metro and in Atlanta.

Qualifications

Qualifications

Required

  • Two plus years of desktop support
  • Experience working with Windows 11
  • Experience prioritizing and managing support tickets and communicating status of issues and high-priority cases to users and management
  • Strong problem-solving skills and a willingness to learn
  • Positive attitude and strong work ethic
  • Work well in a collaborative team environment

Preferred

  • Experience in the A/E/C industry
  • Experience with installing and troubleshooting Autodesk Products
  • Experience working with and deploying Office 365
  • Strong customer service skills

This position is not eligible for sponsorship. No paid interview travel or relocation expenses are offered for this position. This is not a remote position.

Additional Information

Why You Want to Work Here

You could choose to work anywhere, so why work at Coffman Engineers? Because we are different - our culture sets us apart. Simply stated, we are a group of creative, high-performing people who like working together and believe that what we do makes a difference. Employees say that it feels like working with a group of friends in a small office while enjoying the benefits and perks of working for a large firm. Our culture isn't the only thing that makes us different, but it drives everything we do.

Coffman offers comprehensive benefits, including a flexible PTO program and a fun environment with family-friendly policies. We support and encourage individually tailored professional and technical advancement as well as personal growth.

Don't take our word for it. Check out what others are saying:

http://www.glassdoor.com/Reviews/Coffman-Engineers-Reviews-E409809.htm

Coffman at a Glance:

  • 47 years in business 
  • 850+ employees serving clients throughout the U.S. and overseas from more than 23 locations
  • Multi-discipline engineering services plus corrosion control, commissioning and project/construction management
  • 70+ employees in 9 offices, providing Fire Protection services since 2014
  • #34 Top 80 Engineering Firms, Building Design + Construction, 2022
  • #29 Zweig Group Hot Firm List, Zweig Group, 2021
  • #161 Top 500 Design Firms, Engineering News-Record, 2023

Applying

You must apply online for this position. If you are unable to complete our online application process, or if you need assistance to do so, let us know and we will provide reasonable accommodation.

If you are experiencing problems applying through our system, please try using a different browser or an updated version of your current browser. If that doesn't work, please contact us directly.

This position is direct with Coffman Engineers; we are an Equal Opportunity Employer. We do not discriminate on the basis of any status protected under federal, state, or local law.  

Follow us!

www.coffman.com

Twitter: @CoffmanEngineer

Instagram: @CoffmanEngineers

LinkedIn: https://www.linkedin.com/company/coffman-engineers

Facebook: @CoffmanEngineers

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