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Complaints Manager Jobs in Indiana (NOW HIRING)

Hubler Honda

Service Lane Manager

Taylorsville, IN · On-site

Service Lane Manger, will be required to write service, handle process put in place for the service ... Handle complaints and issues promptly and effectively. Must be hands on and a good leader. Service ...

Hubler Honda

Service Lane Manager

Taylorsville, IN · On-site

Service Lane Manger, will be required to write service, handle process put in place for the service ... Handle complaints and issues promptly and effectively. Must be hands on and a good leader. Service ...

Hubler Honda

Service Lane Manager

Taylorsville, IN

Service Lane Manger, will be required to write service, handle process put in place for the service ... Handle complaints and issues promptly and effectively. Must be hands on and a good leader. Service ...

Margaret Mary Health

OBSTETRICS MANAGER

Batesville, IN · On-site

The manager works closely with the Director of Acute Care, medical staff, directors and department ... Investigates patient complaints & follows up with appropriate staff & patient liaison. * Stays ...

SW Retail Group LLC

Assistant Manager

Merrillville, IN · On-site

Handle customer inquiries, complaints, and escalations in a professional manner * Assist with scheduling and shift management to ensure adequate staffing levels * Collaborate with the Store Manager ...

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Showing results 21-40

All JobsComplaints JobsComplaints Manager JobsComplaints Manager Jobs in Indiana

Complaints Manager information

See Indiana salary details

$22

$33

$47

How much do complaints manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for complaints manager in Indiana is $33.97, according to ZipRecruiter salary data. Most workers in this role earn between $29.97 and $35.38 per hour, depending on experience, location, and employer.

What does a complaints manager do?

A Complaints Manager oversees the handling of customer or client complaints, ensuring they are resolved efficiently and in line with company policies. They analyze complaint patterns, implement service improvements, and ensure regulatory compliance. Their role involves liaising with different departments, training staff on effective resolutions, and maintaining detailed records to enhance customer satisfaction. Effective communication, problem-solving, and conflict resolution skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a complaints manager?

A successful Complaints Manager typically holds a degree in business, communications, or a related field and possesses experience in customer service or dispute resolution. Familiarity with case management software, CRM systems, and complaint tracking tools is often required, sometimes alongside certifications in conflict resolution or quality management. Strong interpersonal skills, patience, active listening, and problem-solving abilities help a Complaints Manager excel in sensitive or high-pressure situations. These skills are vital for efficiently resolving customer concerns, maintaining client satisfaction, and protecting the organization's reputation.

What are the typical career advancement opportunities for a complaints manager?

As a Complaints Manager, you can progress into senior management roles such as Head of Customer Service, Quality Assurance Manager, or Operations Manager, depending on your organization's structure. Many companies also offer pathways into training and development, compliance, or process improvement roles due to the analytical and leadership skills gained in this position. Developing expertise in regulatory requirements and building a track record of effective resolution can open doors to broader roles within risk management or corporate governance. Career growth is often supported by taking on larger teams, handling more complex cases, or implementing strategic initiatives that shape the overall customer experience.

What are the most commonly searched types of Complaints jobs in Indiana?

The most popular types of Complaints jobs in Indiana are:

What are popular job titles related to Complaints Manager jobs in Indiana?

For Complaints Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Complaints Manager jobs in Indiana look for?

The top searched job categories for Complaints Manager jobs in Indiana are:

Complaints Manager jobs near you
Infographic showing various Complaints Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $70,663 per year, or $34 per hour.

Service Lane Manager

Hubler Honda

Taylorsville, IN • On-site

Full-time

Re-posted 22 days ago

Job description

Service Lane Manger, will be required to write service, handle process put in place for the service advisors.  Handle complaints and issues promptly and effectively.    Must be hands on and a good leader.  Service advisor experience required.  

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