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Complaints Jobs (NOW HIRING)

Alivia Health

PR · On-site

The Complaints and Grievance Specialist play a crucial role in ensuring patient satisfaction, quality of care, and compliance with regulatory requirements ensuring the timely resolution of complaints ...

Alivia Health

PR · On-site

The Complaints and Grievance Specialist play a crucial role in ensuring patient satisfaction, quality of care, and compliance with regulatory requirements ensuring the timely resolution of complaints ...

DEKA

Product Complaints Engineer

Manchester, NH · On-site

The position reports to the Product Complaints Manager. This is a high visibility role with a significant direct impact in the Quality Management System. How you will make an impact: * Responsible ...

Georgia

Complaints Analyst 1

Atlanta, GA · On-site

Complaints Analyst 1 Job Requisition ID: JR0000001256 Number of Openings: 1 Shift: Day (United States of America) Compensation Details: $50,000.00 Under general supervision, the Life & Health ...

Novocure

Manager, Technical Complaints

Portsmouth, NH · On-site

$110K - $143K/yr

Manager, Technical Complaints Hybrid / Full Time / Portsmouth, NH At Novocure, we're working to extend the lives of patients battling some of the most aggressive cancers. Every role here contributes ...

Newrez

Verbal Complaints Specialist III

Greenville, SC · On-site

$16 - $21.25/hr

Verbal consumer complaints may be received by the Loss Mitigation, Customer Service, Loan Servicing, or any other Servicing Departments. Verbal Complaints may be related to issues regarding SPOC ...

Eisai, Inc.

Mgr., Product Complaints (Hybrid)

Raleigh, NC · On-site

$104K - $137K/yr

The Manager, Product Complaints is responsible for the oversight, governance, and continuous improvement of Eisai's medical device complaint handling process. This role ensures that medical device ...

Upstart

Associate Compliance Manager, Complaints

The Complaints Oversight function serves as the second line of defense, providing independent oversight of complaint management practices, monitoring regulatory compliance, and identifying emerging ...

Harrow, Inc.

QA Complaints Specialist

Ledgewood, NJ · On-site

Job Summary The Quality Assurance Complaints Specialist ensures manufacturing procedures are followed in accordance with Standard Operating Procedures (SOPs), current Good Manufacturing Practices ...

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How much do complaints jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for complaints in the United States is $29.40, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $34.13 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 weekly without a degree include roles such as commercial truck drivers, real estate brokers, sales managers, and certain skilled trades like electricians or plumbers. These positions often require specialized training, certifications, or experience but do not necessarily require a college degree.

What are some common challenges faced in a Complaints role and how are they addressed?

Professionals in Complaints roles often manage difficult or emotionally charged interactions and must handle multiple cases simultaneously. The key to overcoming these challenges lies in maintaining professionalism, using established procedures to investigate and resolve issues, and prioritizing cases based on urgency. Supportive teams, ongoing training, and well-defined escalation processes are typically in place to help team members succeed. This environment fosters continual skill development and ensures that even complex concerns are addressed effectively and fairly.

How can I make 2000 a week working from home?

To earn $2000 a week working from home, individuals often pursue high-paying remote roles such as freelance consulting, digital marketing, software development, or sales. Building relevant skills, gaining certifications, and establishing a strong client base or network are essential for reaching this income level.

What skills does a complaints investigator need?

A complaints investigator needs strong communication skills to listen and clearly document issues, analytical skills to assess complaints and identify root causes, and attention to detail to ensure accurate records. They should also have problem-solving abilities and familiarity with relevant regulations or policies, often supported by experience with case management tools. Good interpersonal skills are essential for handling sensitive situations professionally.

What are the four types of complaints?

In a complaints role, the four main types are constructive complaints, which identify issues and suggest improvements; destructive complaints, which are negative and unhelpful; formal complaints, documented and often involving official procedures; and informal complaints, casual expressions of dissatisfaction. Understanding these types helps in effectively addressing and resolving issues within an organization.

What are the key skills and qualifications needed to thrive in the Complaints position, and why are they important?

To excel in a Complaints role, you need strong problem-solving abilities, attention to detail, and experience in customer service or conflict resolution, often supported by a relevant diploma or degree. Familiarity with customer relationship management (CRM) systems, ticketing software, and standard office applications is highly beneficial. Patience, active listening, and effective communication are crucial soft skills for success in this position. These abilities ensure that customer concerns are handled efficiently, helping to maintain organizational reputation and customer satisfaction.

What is a Complaints job?

A Complaints job involves handling customer or client grievances, resolving issues, and ensuring customer satisfaction. Professionals in this role investigate concerns, communicate solutions, and follow company policies to address complaints effectively. They may work in various industries, including customer service, finance, healthcare, and retail. Strong problem-solving, communication, and conflict-resolution skills are essential for success in this role.

More about Complaints jobs
What cities are hiring for Complaints jobs? Cities with the most Complaints job openings:
What are the most commonly searched types of Complaints jobs? The most popular types of Complaints jobs are:
What states have the most Complaints jobs? States with the most job openings for Complaints jobs include:
What job categories do people searching Complaints jobs look for? The top searched job categories for Complaints jobs are:
Complaints jobs near you
Infographic showing various Complaints job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $61,160 per year, or $29.4 per hour.

Complaints Coordinator

Tidal Basin Holdco, LLC

Guaynabo, PR • On-site

Temporary

Posted 9 days ago

Job description

Job Duties and Responsibilities include:
• Receive, log, and track all appeals and complaints provided by applicants of the R3 Program.
• Track responses on all complaints and appeals, in adherence with program documentation policies.
• Communicate effectively with applicants, staff, program team members, and the Program's Legal Department to resolve all appeals and complaints
• Coordinate resolution of complaints and appeals by performing tasks such as investigating the complaints or appeal, surveys, interviews, educating the applicants, etc.
• Pay close attention to applicants and ensure that complaints are properly mitigated and attended to.
• Escalate a complaint or appeal, if warranted, to a higher management position for the appropriate actions to be taken.
• Ensure that applicant complaints are resolved in a timely manner.
• Oversee other customer-interfacing team members, including the warranty claim coordinator and the call center lead. Work with these team members to identify and escalate trends that have an impact on customer service.
• Adhere to established program guidelines, standard operating procedures and documentation standards, within required time frames.
• Adhere to department and company guidelines.
• Perform other duties as assigned.
Qualifications and Skills:
  • Must be available to complete 200 hours/month.
  • Professional Proficiency in Spanish and English language.
  • Proficiency in Microsoft Office and ability to work in other programs such as Smartsheets and Program Databases
  • Ability to understand and adhere to program guidelines to solve customer complaints and appeals.
  • Ability to work with heavy load of appeals and complaints within required deadlines.
  • Excellent listening, verbal, and written communication skills.
  • Ability to demonstrate empathy, maintain professionalism, and handle challenging situations appropriately.

Preferred:
  • Legal background is an asset, although not required.
  • PMP or project management training is an asset, although not required.
  • Prior experience in disaster recovery (CDBG-DR or FEMA Programs) or mitigation is an asset, although not required.
  • Prior experience handling and solving customer complaints, although not required.
  • Knowledge of Xactimate estimating software is an asset, although not required.

Required Education and Experience:
  • Bachelor's degree or higher in a relevant field (ex. law, social service, etc.)
  • At least 5 years of experience in a position that is relevant to customer relations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.

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