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Remote Complaints Jobs (NOW HIRING)

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering

Dykema

Conflicts Coordinator (Law Firm)

Detroit, MI · Remote

$48K - $54K/yr

Dykema Gossett, PLLC, a leading national law firm celebrating its 100th anniversary in 2026, is recruiting for an experienced Conflicts Coordinator to perform conflict-of-interest searches in Intapp

Dykema

Conflicts Coordinator (Law Firm)

Chicago, IL · Remote

$50K - $60K/yr

Dykema Gossett, PLLC, a leading national law firm celebrating its 100th anniversary in 2026, is recruiting for an experienced Conflicts Coordinator to perform conflict-of-interest searches in Intapp

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Remote Complaints information

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$59K

$94.5K

How much do remote complaints jobs pay per year?

As of Jun 17, 2026, the average yearly pay for remote complaints in the United States is $58,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $70,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in remote complaints handling, and how can they be managed effectively?

Remote complaints handlers often face challenges such as limited face-to-face communication, difficulty gauging customer emotions, and managing multiple communication channels (email, chat, phone). To address these, it's important to develop strong written communication skills, practice active listening, and use clear documentation to track cases. Collaboration with team members through regular virtual meetings and sharing best practices can also help maintain consistency and support in resolving complex issues.

What is the difference between Remote Complaints vs Remote Customer Service?

AspectRemote ComplaintsRemote Customer Service
Primary RoleHandle and resolve customer complaints and issuesAssist customers with inquiries, product info, and support
Required SkillsProblem-solving, communication, empathyCommunication, patience, product knowledge
Work EnvironmentHome office, call centers, online platformsHome office, call centers, online platforms
Common CertificationsCustomer service certifications, conflict resolutionCustomer service certifications, communication skills

Remote Complaints specialists focus on resolving customer issues and complaints, often requiring conflict resolution skills. Remote Customer Service representatives handle a broader range of customer inquiries, including product info and support. While both roles operate remotely and share similar skills, complaints roles are more specialized in conflict management, whereas customer service covers general support tasks.

What are the key skills and qualifications needed to thrive as a Remote Complaints Specialist, and why are they important?

To thrive as a Remote Complaints Specialist, you need strong problem-solving abilities, customer service experience, and a high school diploma or higher. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Outstanding written communication, patience, and conflict resolution skills help you stand out in handling customer issues remotely. These competencies ensure efficient resolution of complaints, high customer satisfaction, and effective remote collaboration.

What are Remote Complaints jobs?

Remote Complaints jobs involve handling customer or client complaints from a remote location, typically using phone, email, or chat. Professionals in these roles investigate issues, resolve customer concerns, and ensure satisfaction without being physically present in an office. They often work for companies in industries like retail, telecommunications, finance, or technology. Strong communication skills, problem-solving abilities, and proficiency with digital tools are essential for success in remote complaints positions.
More about Remote Complaints jobs
What cities are hiring for Remote Complaints jobs? Cities with the most Remote Complaints job openings:
What are the most commonly searched types of Complaints jobs? The most popular types of Complaints jobs are:
What states have the most Remote Complaints jobs? States with the most job openings for Remote Complaints jobs include:
What job categories do people searching Remote Complaints jobs look for? The top searched job categories for Remote Complaints jobs are:
Remote Complaints jobs near you
Infographic showing various Remote Complaints job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $58,983 per year, or $28.4 per hour.

Complaints Management Specialist ! - Remote (Entry Level)

millenniumsoft

Stuart, FL • On-site, Remote

Full-time

Posted yesterday

Job description

Position : Complaints Management Specialist - Remote
Location : Stuart, FL
Duration : 3 Months
Total Hours/week : 40.00
1st Shift
Client: Medical Device Company
Job Category: Quality
Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)
End date is 10/1/21 but will probably be pushed out to at least 1 year.
Job Description:
  • Under the direction of the Complaint Manager, the Quality Complaint Coordinator, will manage activities and procedures associated with complaints concerning products.
  • This position will be responsible for supporting activities for product complaints including but not limited to customer communication (e.g. Email's, phone calls), maintenance of complaint files and responses to customers.
  • Additional responsibilities are the delegated by the Complaint Manager.

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