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Remote Complaints Jobs in Utah (NOW HIRING)

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... manage complaints, troubleshoot significant customer service issues, and provide general ...

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... manage complaints, troubleshoot significant customer service issues, and provide general ...

Getaway

Customer Representative

Saint George, UT · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Magna, UT · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Magna, UT · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Saint George, UT · Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Kelso Industries

BAS Client Service Representative

Ogden, UT · Remote

$15.75 - $21.25/hr

Comfort complaints * Energy concerns * Alarm-management challenges * Cybersecurity concerns ... Experience with remote monitoring, FDD, analytics, energy services, or smart-building technologies.

Wsgr

Trademark Paralegal

Salt Lake City, UT · On-site +1

$43.21 - $58.46/hr

This position is available as both a fully remote and hybrid work schedule. Essential Duties and ... complaints; gather supporting materials for enforcement proceedings * File and prosecute U.S ...

Kimbrell Agency

Life Insurance Agent

Salt Lake City, UT · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions.

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All JobsComplaints JobsRemote Complaints JobsRemote Complaints Jobs in Utah

Remote Complaints information

See Utah salary details

$18.7K

$53.7K

$86K

How much do remote complaints jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote complaints in Utah is $53,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $64,200.00 per year, depending on experience, location, and employer.

What is a remote complaints job?

Remote Complaints jobs involve handling customer or client complaints from a remote location, typically using phone, email, or chat. Professionals in these roles investigate issues, resolve customer concerns, and ensure satisfaction without being physically present in an office. They often work for companies in industries like retail, telecommunications, finance, or technology. Strong communication skills, problem-solving abilities, and proficiency with digital tools are essential for success in remote complaints positions.

What are the key skills and qualifications needed to thrive as a remote complaints specialist, and why are they important?

To thrive as a Remote Complaints Specialist, you need strong problem-solving abilities, customer service experience, and a high school diploma or higher. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Outstanding written communication, patience, and conflict resolution skills help you stand out in handling customer issues remotely. These competencies ensure efficient resolution of complaints, high customer satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals working in remote complaints handling, and how can they be managed effectively?

Remote complaints handlers often face challenges such as limited face-to-face communication, difficulty gauging customer emotions, and managing multiple communication channels (email, chat, phone). To address these, it's important to develop strong written communication skills, practice active listening, and use clear documentation to track cases. Collaboration with team members through regular virtual meetings and sharing best practices can also help maintain consistency and support in resolving complex issues.

What is the difference between Remote Complaints vs Remote Customer Service?

AspectRemote ComplaintsRemote Customer Service
Primary RoleHandle and resolve customer complaints and issuesAssist customers with inquiries, product info, and support
Required SkillsProblem-solving, communication, empathyCommunication, patience, product knowledge
Work EnvironmentHome office, call centers, online platformsHome office, call centers, online platforms
Common CertificationsCustomer service certifications, conflict resolutionCustomer service certifications, communication skills

Remote Complaints specialists focus on resolving customer issues and complaints, often requiring conflict resolution skills. Remote Customer Service representatives handle a broader range of customer inquiries, including product info and support. While both roles operate remotely and share similar skills, complaints roles are more specialized in conflict management, whereas customer service covers general support tasks.

What are the most commonly searched types of Complaints jobs in Utah?

The most popular types of Complaints jobs in Utah are:

What are popular job titles related to Remote Complaints jobs in Utah?

For Remote Complaints jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Complaints jobs in Utah look for?

The top searched job categories for Remote Complaints jobs in Utah are:

What cities in Utah are hiring for Remote Complaints jobs?

Cities in Utah with the most Remote Complaints job openings:

Remote Complaints jobs near you
Infographic showing various Remote Complaints job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, and 24% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,696 per year, or $25.8 per hour.

Remote Call Center Agent

Farmington, UT • Remote

ACD Connect
Call Centers • 11 - 50 employees
Learn more about ACD Connectexternal

$10/hr

Part-time

Retirement

Re-posted 7 days ago

Job description

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate.

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations online and over the phone.

*This is a work from home position*

>>>>> Due to our current state contracts, we are unable to hire INTERNATIONALLY and in these states at this time: CT, CO, MA, DE, DC, NJ, NY, CA, OR, WV, MT, MN, AR, ID, WY, WA, AK, HI, PR

All applicants applying from these states or internationally unfortunately cannot be considered.



Job Duties

Answer incoming calls and respond to customer's emails

Maintain a friendly and professional tone on all calls and interactions with customers

Management and resolve customer complaints

Input customer donations in the computer system

Identify and escalate issues to supervisors

Provide client service information to customers

Research required information using available resources

Research, identify, and resolve customer complaints/issues using applicable software

Route calls to appropriate resources

Document all call information according to standard operating procedures

Recognize, document, and alert the management team of trends in customer calls

Follow up customer calls where necessary


Skills and Requirements:

  • Bilingual Strongly Preferred
  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset


Compensation starts at $10.00/hour

Benefits offered are: Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued employment Cell phone and Internet Stipends paid monthly.

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