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Remote Complaints Jobs in Michigan (NOW HIRING)

Manulife

Senior Underwriting Consultant

Wyoming, MI · Remote

$89K - $105K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... Process formal underwriting appeals and complaints. * Review underwriting fraud referrals for ...

Manulife

$89K - $105K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... Process formal underwriting appeals and complaints. * Review underwriting fraud referrals for ...

WSI Talent

Global Sourcing Manager

Grand Rapids, MI · On-site +1

Grand Rapids, MI - Hybrid/ (Up to 2 days/week remote) Position Overview A growing organization is ... quality complaints. Interface between corporate assets and the supply base on New Product ...

Ourhrconnect

Customer Service Advocate I

Wyoming, MI · Remote

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Follows through on complaints until resolved or reports to management as needed. * Maintain basic ...

Roehm

Strategic Account Manager

Detroit, MI · On-site +1

This role manages and insures proper handling of customer complaints and activities. It will ... This role is a remote role, within 2 hours driving distance of Detroit metro area. WHAT YOU WILL DO ...

Ourhrconnect

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Follows through on complaints until resolved or reports to management as needed. * Maintain basic ...

Ourhrconnect

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Follows through on complaints until resolved or reports to management as needed. * Maintain basic ...

Ourhrconnect

Customer Service Advocate I

Wyoming, MI · Remote

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Follows through on complaints until resolved or reports to management as needed. * Maintain basic ...

TEKsystems

Email Customer Service Reps

Detroit, MI · Remote

$16/hr

Resolve problems by clarifying customers' requests, questions, complaints, and frequently requiring ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

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All JobsComplaints JobsRemote Complaints JobsRemote Complaints Jobs in Michigan

Remote Complaints information

See Michigan salary details

$17.9K

$51.4K

$82.4K

How much do remote complaints jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote complaints in Michigan is $51,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $61,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in remote complaints handling, and how can they be managed effectively?

Remote complaints handlers often face challenges such as limited face-to-face communication, difficulty gauging customer emotions, and managing multiple communication channels (email, chat, phone). To address these, it's important to develop strong written communication skills, practice active listening, and use clear documentation to track cases. Collaboration with team members through regular virtual meetings and sharing best practices can also help maintain consistency and support in resolving complex issues.

What is the difference between Remote Complaints vs Remote Customer Service?

AspectRemote ComplaintsRemote Customer Service
Primary RoleHandle and resolve customer complaints and issuesAssist customers with inquiries, product info, and support
Required SkillsProblem-solving, communication, empathyCommunication, patience, product knowledge
Work EnvironmentHome office, call centers, online platformsHome office, call centers, online platforms
Common CertificationsCustomer service certifications, conflict resolutionCustomer service certifications, communication skills

Remote Complaints specialists focus on resolving customer issues and complaints, often requiring conflict resolution skills. Remote Customer Service representatives handle a broader range of customer inquiries, including product info and support. While both roles operate remotely and share similar skills, complaints roles are more specialized in conflict management, whereas customer service covers general support tasks.

What are the key skills and qualifications needed to thrive as a remote complaints specialist, and why are they important?

To thrive as a Remote Complaints Specialist, you need strong problem-solving abilities, customer service experience, and a high school diploma or higher. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Outstanding written communication, patience, and conflict resolution skills help you stand out in handling customer issues remotely. These competencies ensure efficient resolution of complaints, high customer satisfaction, and effective remote collaboration.

What is a remote complaints job?

Remote Complaints jobs involve handling customer or client complaints from a remote location, typically using phone, email, or chat. Professionals in these roles investigate issues, resolve customer concerns, and ensure satisfaction without being physically present in an office. They often work for companies in industries like retail, telecommunications, finance, or technology. Strong communication skills, problem-solving abilities, and proficiency with digital tools are essential for success in remote complaints positions.
What are the most commonly searched types of Complaints jobs in Michigan? The most popular types of Complaints jobs in Michigan are:
What are popular job titles related to Remote Complaints jobs in Michigan? For Remote Complaints jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Complaints jobs in Michigan look for? The top searched job categories for Remote Complaints jobs in Michigan are:
Remote Complaints jobs near you
Infographic showing various Remote Complaints job openings in Michigan as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,409 per year, or $24.7 per hour.

Remote Contact Center Telesales Agent

EVOLUTE INC

Troy, MI • Remote

$14 - $15/hr

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 2 days ago

Job description

Here are the highlights for the Remote Contact Center Telesales Agent gig:

The Lowdown:

  • Who We Are: Evolute Contact Center is an established contact center with a supportive vibe. We work hard, offer a good base rate plus incentives, and are growing fast!
  • The Job Title: Remote Call Center Telesales Agent.
  • The Pay: $14.00 - $15.00 per hour, depending on experience, plus extra incentive pay based on how well you do.

What You'll Be Doing (Basically, Selling!):

  • You'll be making outbound calls to folks who filled out an online form asking for a free mortgage rate quote.
  • Your main goal is to hit and exceed your sales goals to earn that sweet incentive pay (details on the bonus structure come during training!).
  • You'll use scripts for handling objections but need to be able to think on your feet too.
  • Keep the customer on the line to transfer them to the mortgage company.
  • Gotta keep good notes in the system.
  • Deal with complaints, doubts, and even upset customers like a pro.

What You Need to Bring:

  • At least 1 year of outbound call center experience, it has to include sales and working in an incentive-based environment.
  • Experience following a sales script.
  • Awesome communication and sales/upselling skills.
  • A solid attendance track record—show up and be dependable!
  • The ability to stay cool and professional, even when people say no.
  • Be good about sticking to break and lunch times.
  • CRITICAL: You MUST live in one of these states: Arizona, Florida, Kentucky, Michigan, North Carolina, South Carolina, Tennessee, or Texas.
  • High speed, hardwired internet (no wifi)
  • Separate, designated work space, free from distractions to do your best work

The Sweet Perks:

  • We send you the equipment you need (after you finish training)
  • GREAT medical, dental, and vision insurance
  • Free Life Insurance and Disability coverage
  • Paid Time Off (starts right away!)
  • Paid holidays

Shift & Start Info:

  • Hours of Operation (ET):
    • Monday - Thursday: 9:30 am - 6:30 pm ET
    • Friday: 9:30 am - 4:00 pm ET
  • Anticipated Start Date: August 17, 2026
  • Training Schedule (First Two Weeks Only): Part-time, Monday - Friday, 10 am - 1 pm ET.

Heads Up! (Important Note):

Evolute Inc will never ask you for money (like to buy equipment) as part of the application process. If someone asks, it's a scam—tell the company!

Apply